Reviews 3.9
529 total
Ana Hurm Artist at LARGE
1 reviews US
Prompt delivery, quality and accurate.
I have never ordered from this company before, but there was a shirt I was very interested in, so I purchased it. The item was received promptly and I was very pleased that it was exactly what I saw in the picture and read in the description I am very pleased with my purchase and will consider ordering again from Shuuk.
Date of experience: August 26, 2022
Hello Ana, Thank you very much for your review. Knowing that you are satisfied with all aspects of your customer experience is the best reward for our work. Kind regards, Shuuk team
deva hauber
1 reviews US
I bought 2 dresses
I bought 2 dresses. 1 I love and it is just what I was looking for. The other is such a strange material, like a cross between a swimsuit material and polyester. The print is less appealing on that fabric and all of the stitching is visible.
Date of experience: August 15, 2022
Hello Deva, I hope you are doing great. Please note that for any concerns or issues you can contact our customer service department at [email protected] and we will be happy to remediate any aspect of the service we provide so you can be fully satisfied. Kind regards, Shuuk team.
ERPE/FRANCISARMAND YANCHA
1 reviews US
Love the Lolita line of clothing and…
Love the Lolita line of clothing and can’t wait to try the other lines . Amazing shipping too!
Date of experience: August 01, 2022
Hello! So kind of you for such a nice review! It a great reward for all of us. Kind regards, Shuuk Team
Demi
1 reviews US
Excellent Quality, Service and Delivery
I'm from Uruguay and live in the United States; I learned about Shuuk through emails from the Uruguay Consulate. I decided to give Shuuk a shot, and I'm really impressed with the high quality of their clothing, products, services, and shipping. Two products were sold out, and my credit card was immediately refunded. FedEx delivered my order two days later. You've got a lifetime customer here. Thank you so much!!!
Date of experience: September 16, 2022
Hello Demi! Thank you so much for your review, I can assure you that this type of comment makes the whole team more than happy. We look forward to keeping on growing and continue improving to our customers every day, at the end of the day, you are the ones that make us a better company. Enjoy your purchase =)
customer
1 reviews US
Problem solved quickly
This was my first order and did have something mis-ship. Although they were slow to respond from my initial email request for help, four days later they fixed it quickly and all I had to do was drop it off at a FedEx store for an instant credit. My replacement was at my house within three days and gorgeous. All the items were so cute. I already have another cart going.
Date of experience: September 05, 2022
Hi! thank you so much for your review. We are truly happy you are satisfied with the service we provide. Kind regards, Shuuk team.
Valerie Mecklenburg
1 reviews US
Great crinkle fabric shirts
Great crinkle fabric shirts, I love the texture of the material!!
Date of experience: September 12, 2022
Hello Valerie, Thank you for sharing your shopping experience a Shuuk.com. Your feedback about our overall service is a great reward for the whole team =) Kind regards, Shuuk Team
pamela schembri
1 reviews US
I love the service here
I love the service here. I even received a personal email.
Date of experience: September 22, 2022
Hello Pamela, We love the fact that you love our service =). That is exactly what we aim for. Kind regards, Shuuk team.
Ester
1 reviews US
The crossbody I ordered on here is…
The crossbody I ordered on here is cute! Such a perfect size and style for any type of event :)
Date of experience: September 12, 2022
Hi Ester, thanks so much for your review. We are so glad to know you like our product's quality, fit and style =) Kind regards, Shuuk Team
Monica
1 reviews US
Feedback on Post-Purchase Offers
UPDATE: Shuuk contacted me directly after my feedback, they were very helpful and responsive. I appreciated their help. Also, their returns and refund process was very fast and easy. PREVIOUS: I am a first time customer. After I placed my order, I got a post-purchase offer for an extra 12% off the shoulder bag from my order. I thought it was a discount in addition to the item already in my order, but it added a SECOND bag to the order as a separate purchase. It’s a bad and confusing user experience for the website to offer a post-purchase item at a discount for the exact same item that was already part of my order. I did not want to have my credit card charged for both items, when I thought I was just ordering one.
Date of experience: September 20, 2022
Dear Monica, I hope this message finds you well. I'm sorry for this issue . Our customer service is currently closed, but tomorrow morning I will find out why we didn't want to modify your order, as our main concern is to offer an excellent shopping experience to all our customers. On the other side I could verify that we made a refund on your account. Everything will be solved tomorrow morning and you will not be charged for the additional item. Kind regards, Shuuk Team
S. Holliday
1 reviews US
Very nice casual blouses
I ordered two casual blouses. Both were nice and fit perfectly. I received my order in a timely fashion.
Date of experience: September 30, 2022
Hi S. Holliday! Thank you so much for your 5 stars review. We really appreciate your feedback. Kind regards, Shuuk Team
Charlene Torres
1 reviews US
Customer service always comes first my co.pliments to you.
I have a great time with customer service I will keep you as a great value.
Date of experience: September 29, 2022
Hello Charlene, thanks for your 5 stars review =) We are glad you are so happy with the service we provide. Kind regards, Shuuk team.
Linda Mount
1 reviews US
All my expectations were met
All my expectations were met. Fast delivery, quality products, and great customer service. Will definitely order from Shuuk again.
Date of experience: September 14, 2022
Hello Linda, thanks for your review! We are delighted to know you are satisfied with all aspects of your shopping experience at Shuuk.com =) That is exactly what we aim for in every single order. Kind regards, Shuuk team.
Mia Collins
1 reviews US
I love love my jeans
I love love my jeans! My shipping get a little confusing but you all made the experience seamless.
Date of experience: September 29, 2022
Hi Mia! We are delighted to know you are satisfied with all aspects of your shopping experience at Shuuk.com =) That is exactly what we aim for in every single order. Kind regards, Shuuk team.
Jovanka Lazovic
1 reviews US
Fast and reliable delivery
Fast and reliable delivery! Product great and reasonable prize! Recommended to other users!
Date of experience: October 08, 2022
Hi! Jovanka, thank you so much for your review. We look forward to seeing you visiting our store again very soon. =) Kind regards, Shuuk Team
Paola
1 reviews US
I am always skeptical of buying clothes…
I am always skeptical of buying clothes online, but I saw a very nice blouse in Shuuk, it wasn’t expensive so I decided to give them a chance. I am so happy I did. The quality and design are very good, price was great, and it arrived in a few days. Since then I’ve ordered more tops and a cardigan, absolutely love everything!!!
Date of experience: September 01, 2022
Hello Paola, thank you so much for your five stars review. Your feedback about our overall service is a great reward for the whole team =) Kind regards, Shuuk Team
Anne Minford
1 reviews US
I got a great deal.
I got a great deal on good quality t shirts. I will use them for tie dye.
Date of experience: October 09, 2022
Hi Anne! thanks for your review =) We are glad you liked the t-shirts you received. Im sure they will look great after tie dye =) Kind regards, Shuuk team.
Nava Ginzburg
1 reviews US
Excellent Nava
Amazing service and good products
Date of experience: October 11, 2022
Hello Nava, thanks for your review =) We are glad you are happy with the service we provide =) Kind regards, Shuuk team.
Sarah T
1 reviews US
Great quality!
Great quality!
Date of experience: October 08, 2022
Hello Sarah, thanks for your 5 stars review =) Warm regards, Shuuk team.
Jerry Grider
1 reviews US
Really greit fits my budget at so far😃
Really great so far😃
Date of experience: October 14, 2022
Hello Jerry, Thank you so much for your 5 stars review. We really appreciate your feedback. Kind regards, Shuuk Team
WT
1 reviews US
Cute sweater. Fits short if you're tall.
Some lose threads and it fits shorter than I thought but a cute and chic sweater. I did receive compliments.
Date of experience: October 21, 2022
Hello WT! thanks for your feedback. We are glad you liked the sweater you found on our website, and we are sure compliments will keep coming =) Shuuk team.
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