Reviews 4.1
540 total
Trina
1 reviews US
The best mortgage loan process service
If you are looking for a great mortgage lender to provide you with a easy, hassle free, and seamless mortgage loan from a distance, look no further than Premium Mortgage. I know purchasing a home and trying to qualify can be scary, and then to have to do it from a distance can make matters worse. But Premium Mortgage take all those fears and doubt away. I worked with Matt and Jane who provided me with great knowledge, customer service and friendly service when obtaining my loan. I was approved within a week of submitting all my paper work. They worked so well with me that I forgot all this was happening 3375 miles from one another. I would recommend Premium to anyone!
Date of experience: December 30, 2016
Michael
1 reviews US
Great E#xperience
Both Darlene Williams and Jane Zimmerman wee very helpful in guiding us through the process of re-financing our home. I would recommend them to my friends and associates.
Date of experience: January 03, 2017
Matthew Harrington
1 reviews US
Excellent
Great experience. Very professional and easy to work with!
Date of experience: January 03, 2017
DG
1 reviews US
Great experience
Closed fast and did a great job.
Date of experience: January 03, 2017
Sandeep Sanyal
1 reviews US
Fabulous amazing experience
Mine was somewhat of a complicated case but Premium Mortgage never skipped a beat. Everything went like clockwork. Thanks to Amy, Molly and Danielle - they did a fantastic job! I would definitely recommend Premium Mortgage for anyone looking for a mortgage.
Date of experience: January 03, 2017
Jordan Noll-Lamantia
1 reviews US
INCREDIBLY FAST, EASY, and FRIENDLY!
Premium Mortgage and its staff have been amazing to work with. Being first time homebuyers, we were nervous about the entire mortgage process, especially after hearing some horror stories from friends and family. Karen and Courtney at Premium were very efficient and just overall great people to work with. They made the entire process seamless and were always readily available if we had any questions. I cannot believe how simply wonderful our experience with Premium has been, which has allowed us to focus on being excited for our new home!
Date of experience: January 03, 2017
Christopher S
1 reviews US
Honest Opinion of Premium Mortgage
I had a wonderful experience with Premium Mortgage. They were very patient and attentive to all of my questions. They even helped me extend my lock in rate when closing didn't happen when expected.
Date of experience: January 04, 2017
Theresa Podlaski
1 reviews US
Best experience ever.
Donna maxwell was fantastic from beginning to end. Could not ask for a more helpful broker. Would highly recommend Donna for any of your mortgage needs.
Date of experience: January 04, 2017
Ernest Manchester
1 reviews US
Will never use Premium Mortgage again.
We found Jerry to be a very nice person who was willing to meet on a weekend due to my work schedule. That was the best part of the transaction. Moving forward with the transaction both him and Kim kept continually asking for the same info like they had never received it causing me to be running around to the bank and missing work. They were just too lazy to go back through my paperwork and look. It was easier to ask me for it again as they needed it. My realtor was as frustrated as we were. Kim just didn't want to listen to us. I once even told them I would go someplace else for a mortgage. They were not my only option. They ended up slowing the process up by about 2 weeks which cost me another thousand dollars to my landlord for rent. This is not my first house purchase but it was by far the most unpleasant buying process I have ever been through. I will never use Premium again and I will advise anyone I know who is in the process never to use them. A bank would have been better.
Date of experience: January 04, 2017
Melissa Heatly
1 reviews US
Premium mortgage was very helpful.
We worked with Donna and Kim at Premium. Both were very helpful and responded to emails in a very timely way. Things were a little harried at the end, but we were able to get into our projected closing date successfully. We are very satisfied with The end product.
Date of experience: January 04, 2017
Mark
1 reviews US
Not good for first time home buyers
They weren't the best at keeping me updated on the process. I had to initiate and call most of the time for updates.
Date of experience: January 04, 2017
Paula Adamy
1 reviews US
Jackie Ruotsi
I had a very positive experience working with Jackie. She guided me through this whole process which I hadn't done in 32 years. Always on top of everything and promptly returned my phone calls. I would recommend her to anyone I know looking to purchase a home. She was highly recommended to me and I am very happy and totally satisfied that I used Premium Mortgage. Thanks goes to Jackie. Paula Adamy.
Date of experience: January 04, 2017
Amone Khammanivong
1 reviews US
proffesional agents
very helpful. proffesional and straight forward agents.. highly regard
Date of experience: January 04, 2017
Jennifer
1 reviews US
Average
I felt that this was extremely impersonal. I would have appreciated a phone call once in a while instead of ONLY e-mail. Such a huge purchase and major part of your life. It just would have been nice to be handled with a little more personal customer service.
Date of experience: January 04, 2017
Robert M
1 reviews US
Satisfied
went the extra mile to get our mortgage done!
Date of experience: January 04, 2017
Marilyn Yaniga
1 reviews US
Premium Mortgage Team
Very knowledgeable and effective team. Also, staff are very pleasant and helpful.
Date of experience: January 04, 2017
Laurie Fitzgerald
1 reviews US
Stellar employees assisted throughout!
We certainly had our share of "complications", however all of the employees were considerate, compassionate and helpful.
Date of experience: January 04, 2017
Richard Joki
1 reviews US
Great experience.
They made it real easy.
Date of experience: January 04, 2017
Stephany Elmer-Scott
1 reviews US
Professional, courteous, and efficient!
Scott Sullivan made the whole process smooth and was very reassuring. There was no question too small for him. I recommend his services! Thank you.
Date of experience: January 04, 2017
Emily Dunham
1 reviews US
<3 Amy Bell's team
I absolutely loved working with the Amy Bell team. They helped me when I had no idea what I was doing or where I needed to start. They made a miracle happen. Thank you :)
Date of experience: January 04, 2017