Reviews 4.1
540 total
Angela Brown
1 reviews US
Great results and service
As a realtor, I have been referring clients to Premium for 14 years. I have never been disappointed. They have excellent customer service and frequent communication. A+
Date of experience: March 02, 2017
Mary Jane Mahon
1 reviews US
Mortgage commitment ques
I find it unacceptable that if my client ( or my buyers agents client ) has all the necessary paperwork in long before the commitment is due no one reviews it until VERY shortly before the due date. Clients who believe that everything is in order are surprised and more then a little annoyed when they have to scramble to clear up an issue that could have been addressed weeks earlier. I have questioned this and been told that the buyers are placed in a que based on the commitment date in the contract and there is nothing that can or will be done about it. It had cost you folks more then a few deals from my team.
Date of experience: March 02, 2017
Diane E Hazelet
1 reviews US
My voice!
I have worked with Premium for quite a few years now. First and foremost because PAUL WINTERHALTER is there. I have been licensed for 28+ years and have always had a great experience working with him. His knowledge surpasses any other loan officer that I have worked with, I would trust him with all of my clients. If there is ever an issue that Paul cannot handle (office issues) then Darlene Williams is there to take charge and that she does! I have always had a great working relationship with Darlene Woodworth and Theresa Pera too. Kudo's to Premium for keeping my clients happy and getting them in to their new homes!
Date of experience: March 02, 2017
Robert Coddington
1 reviews US
Great mortgage reps and very informative
Mortgage Reps are always available and work with customers honestly and professionally. Keep realtor informed of what is going on
Date of experience: March 02, 2017
A. Kevin Little
1 reviews US
Great company, and very knowledgeable.
Matt Secor from the Liverpool office is my go to guy. He's always available 7 days a week morning and night with anything I need. Try to find another company that works 7 days a week and will provide a pre-approval letter for your client, you won't. I recommend this company and Matt 100%
Date of experience: March 02, 2017
Lynn Curphey
1 reviews US
My go to company.
Paul Winterhault has never failed me. If my client didn't qualify for a mortgage now, Paul works with them till they do. If another company's pre-approval falls thru during mortgage process, Paul can generally make it work. Why go to anyone else?
Date of experience: March 02, 2017
Salvatore Morello
1 reviews US
Always a great experience!
Great service! Never disappoints!
Date of experience: March 02, 2017
Maria McGill
1 reviews US
Premium Mortgage
Customers are treated with respect. Process is streamlined. Communication is excellent. Results are proven!
Date of experience: March 02, 2017
Bonnie Wetzel
1 reviews US
Premium Mortgage is #1
I have always been able to count on Premium Mortgage & especially Jerry Frate to help my clients get through the loan process. I couldn't do it my job as effectively without Jerry's sage advice & professional expertise.
Date of experience: March 02, 2017
Kristen Pask
1 reviews US
Easy to work with
Paul bends over backwards to get to closing. He is calm in the middle of a storm.
Date of experience: March 02, 2017
Stephen Cass
1 reviews US
GREAT SERVICE!
Amy Bell at Premium has always been great! From day 1 when I started working with her she has exceeded my clients needs and expectations as well as mine!
Date of experience: March 02, 2017
Tandi amd Phil Sherman
1 reviews US
Jerry Frate was amazing!!!
Cannot express how much Jerry Frate helped us with the mortgage process. He answered all of our questions at all times of the day
Date of experience: March 02, 2017
Susan Drake
1 reviews US
Jackie Ruotsi
Jackie Ruotsi in Amherst New York is my go to Mortgage Broker. She is always available and always professional. She is always ready to help my clients . Sue Drake Century 21 Gold Standard East Aurora New York
Date of experience: March 02, 2017
Dan Edmond
1 reviews US
They get the job done!
As an agent, I do my job. I expect everyone else in the process to do likewise. That's what brings transactions to closure. Premium Mortgage and the Amy Bell Team certainly do their part and that's why I will continue to recommend them.
Date of experience: March 02, 2017
Jennifer Cleeton
1 reviews US
Professional and Trustworthy
I highly recommend Premium Mortgage for your mortgage needs. The company offers very competitive interest rates and closing costs and is a leader in the industry.
Date of experience: March 02, 2017
Lisa Smaczniak
1 reviews US
outstanding customer service
I would highly recommend Darlene Williams , from the Williamsville location. On two separate occasions , she has helped us through the mortgage process. We would have never made it through the process with out her! I will always recommend people to Premium as they are a great company to work with!
Date of experience: March 03, 2017
James Cruse
1 reviews US
cruse review
When we started out Tim Collins was very helpful, but after a few weeks, Tim would not return our phone calls or emails. I find that very unprofessional. Luck for us Theresa Pera was very helpful and if not for her we may not have gotten our mortgage. If I had to do over, I would not have worked with Tim Collins in your company.
Date of experience: March 03, 2017
Nicholas Bianchi
1 reviews US
customer service
Working with Phillis and Rebecca was a pleasure they were very attentive to my needs during the mortgage process .Although there was a few bumps in the road in regards to your underwriters and what they felt was needed , If it wasn't for Phillis and Rebecca I may have switched to a new mortgage company. I would definitely refer people to premium mortgage in the future.
Date of experience: March 03, 2017
Jeannine Whitaker
1 reviews US
Best ever!
Their word is gold to me! Although the mortgage process rarely goes down without a hitch, they make the transaction as seamless as possible.
Date of experience: March 03, 2017
Linda Thomas
1 reviews US
The Best in the Business
I would and I do HIGHLY recommend Premium Mortgage. They knowledge, accessibility and professionalism always can be counted on. Special appreciation for my contact there - Cindy Nostro. AweSome All the time. Of course, John is the ultimate head of a company. He makes himself available at quarterly corporate Realty Edge Broker dinners; and as a guest speaker, he delivers anot informative & easily understood topic in their industry. Wonderful networking with such a company.
Date of experience: March 03, 2017