Reviews 4.2
2,970 total
Troy Williams
1 reviews US
Everytime I purchase or renew a domain…
Everytime I purchase or renew a domain I get daily spam calls of some web dev company wanting to build me a website. Quite annoying.
Date of experience: May 03, 2024
That has nothing to do with us. It looks like you registered a .us domain name. We display multiple warnings and popups about .us domains publicly displaying your contact information throughout the checkout process.
Albulena Dalloshi
1 reviews RS
Absolutely not recommanded !!!!
Absolutely not recommanded , been waiting for 4 days now to get my access back to my domain !! no anaswer even after i send my passport.
Date of experience: April 25, 2024
Hello. I do not see a support ticket under the same name associated with this review so am unable to look into this particular issue. That said, account recovery can take time if you have forgotten the details of your account, provided false information while signing up, or if things don't look quite right. We have to be very careful when performing an account recover to ensure that access is not given to a wrong party. I'm sure you understand, thanks.
Assistant Discord Bot Youtube
1 reviews CA
cant host sh!t it doesnt work dont even…
cant host sh!t it doesnt work dont even know if i got the domain just a useless waste of money. dont use this buy from other sites
Date of experience: April 25, 2024
Hello. You're immediately notified as to whether or not a domain registration was successful or not. I don't see any customer support tickets from you, are you maybe reviewing the wrong company?
RP
1 reviews US
Stop spamming for reviews.
Stop spamming for reviews. Edit to add: Their reply is absolutely the textbook wrong way to reply to customers ;) Edit to further add: Was going to leave it at a bad review and that be it, but now starting the transfer of all 28 of my domains. Their responses are beyond unprofessional. 99.9% of people do not like getting spammed. Goodbye.
Date of experience: April 12, 2024
Thanks for the suggestion but we'll keep asking folks ;) Edit: Would you rather that we lie to you and tell you that we're going to change our tactic of asking customers to review our services? We're not going to stop because 99.99% of folks out there don't mind, but we do thank you for the suggestion.
Jan
1 reviews TH
It's getting bloated and full of…
It's getting bloated and full of annoyances.
Date of experience: April 18, 2024
How so? We're very careful about not adding "bloat" or anything that gets in the way of registering and managing domains.
Mark Thompson
1 reviews NL
bad bad bad bad bad
bad bad bad bad bad
Date of experience: April 03, 2024
Thank you for this very well thought out review.
Cloud IT Services
1 reviews US
I previously renewed a domain within 30…
I previously renewed a domain within 30 days of it expiring, but you took my money and sold it at action anyway. When I asked why, I was ignored.
Date of experience: January 23, 2024
It looks like we did not ignore you and replied to you with a solution. Is there you needed help with or ??
Leroy Prather
1 reviews US
Can’t log into email
Can’t log into email
Date of experience: April 10, 2024
Hello. Did you contact support? They should be able to resolve any login issue you're having.
Wayne Lambright Wayne Lambrigh
1 reviews US
The Porkbun
The Porkbun, Twitter account was very rude to me.
Date of experience: April 09, 2024
Hey Pot, I'm Kettle.
Vasiliya
1 reviews RU
Porkbun is making life difficult for customers.
I have a domain that is registered c 2020. I lost access to mail and can not restore it. At the same time, when I tried to authorize on porkbun - the site required to enter a one-time code sent to my mail. I did not enable the 2fa feature, why did porkbun do this for me without my consent? I wrote to support. I am willing to provide all data, including payment information. I am even willing to make payment from the same account I paid from before. But porkbun doesn't care about that, they just give a link to some idiotic service that asks me to take selfies and provide some more personal data. And I just want to renew my domain. If porkbun didn't ask for 2fa (which it enabled WITHOUT MY CONSENT), I could change my email address and there would be no problem. But now because of porkbun I will lose my domain which I have renewed for years. It seems porkbun think they can change the rules on the fly without asking the customer. For example tomorrow they may want you to solve math formulas for authorization, and you have problems with math - then porkbun will require you to provide a retinal scan and a blood test for hiv. It seems like I'm writing nonsense, but it all starts small, like in my case - enabling 2fa without the client's consent.
Date of experience: April 02, 2024
Hello, sorry you lost access to your email address. We do care very much about getting you access to your account but you do have to follow our instructions on how to go about doing that. The idiotic link we provided performs ID verification so that we can ensure you are who you say you are. Bad actors are trying to steal accounts and domains hundreds of times a day, the security measures we put in place prevent this. All you have to do is follow the very simple instructions and then you will regain access to your account.
Juan Pablo
1 reviews GT
It is the worst support service
It is the worst support service, no one answers, if you call by phone you spend hours on the call without anyone answering, if you write by chat they tell you that you must send an email, when you send the email it takes days to resolve the problems, the last one I had a problem, it took 19 days to respond, I had to file my complaint with the ICAN, it is not worth saving a few cents because you will lose your customers.
Date of experience: April 03, 2024
You have a lot of confusing emails into support, most with very quick responses. No communication with you ever took anything close to 19 days. That said, it looks like you send many emails / chats / etc with the same information about your account getting hacked. When you do that it makes things worse. Are you referring to these emails regarding your account getting hacked? If so, account recovery takes time because we have to be diligent about making sure the account is handed over to the correct person and no amounts of chats, emails, and phone calls will change that. It looks like this is resolved now though. You should look into securing your email account and Porkbun account with 2FA.
Anonymous
1 reviews TT
The site does not cater well for…
The site does not cater well for persons using Mobile devices. Also struggling with pointing the domain to my hosting company
Date of experience: March 30, 2024
Thank you for the review. Can you reach out to our support department and let them what issues you've had? We'd like to take a look and see what can be improved. Thanks!
Anonym
1 reviews NO
I am happy with Porkbun. It seems to work well.
So far i am happy with Pork Bun.
Date of experience: March 29, 2024
They why did you leave us a one star review 😭
Catalina Hawley
1 reviews US
I don't understand how to transfer my…
I don't understand how to transfer my domain name to my shopify store.
Date of experience: March 24, 2024
Did you contact our support department? I don't see any support tickets from you.
Arnaldo Rosario
1 reviews US
I suspended my domain after being told…
I suspended my domain after being told via email that my account was good to go. Contacting support is pointless. I told them my email account was hacked, and that was the reason why all the spam mail was going out. Why tell me they removed the suspension to then be locked out all weekend beyond me? Guess Alex was too busy with alligators in Florida
Date of experience: March 22, 2024
I don't know the details of your case but when your account is hacked, recover is a slow and meticulous process for obvious reasons. We have to make 100% certain that the person we turn the account over to is the real account owner. You should also make sure your accounts have some form of 2FA, including your email accounts. Your account security is only as secure as your weakest link.
evan
1 reviews US
There is no need for 'porkbun' to know…
There is no need for 'porkbun' to know my phone number.
Date of experience: March 22, 2024
Sure there is, for account recovery and if we need to make contact with your in regards to your domain for legal reasons. We are also required to collect accurate and correct contact information as part of our contract with ICANN.
No
1 reviews US
Why are you bugging me?
Why are you bugging me?
Date of experience: March 15, 2024
Sorry about that. We really hope it didn't cause too much stress and heartache.
Sarthak Shinde
1 reviews IN
Account stuck in verification
Even though my phone said verified my laptop was stuck on verification page had to create a new account with another email. Lots of bugs. Even in UI
Date of experience: March 12, 2024
LABIB Ahmed LABIB Ahmed
1 reviews GB
Hosting a lot of email is very expensive
Hosting a lot of email is very expensive
Date of experience: March 10, 2024
Yes, things do cost money and the more things you buy the more they cost.
Amir Hamza
1 reviews PK
The worst registrar ever its worthless…
The worst registrar ever its worthless and the account and domain everytime get suspended without reason
Date of experience: March 01, 2024
Nice try. You were blatantly running a phishing operation trying to steal other people's login credentials and then tried blaming it on your "friend".
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Porkbun — the best domain name registrar that offers everything you need to create your digital identity, all at the lowest prices around! Whether you're looking for the perfect domain name to show off what you do or need reliable hosting and email solutions to power your website, Porkbun has you covered. With more than 500 of the best domain extensions to choose from, you'll easily find the perfect fit to showcase your brand and stand out from the crowd. We offer powerful and reliable web hosting services and hosted email solutions that make launching a professional, performance-driven site a breeze. Plus, with our free SSL certificates, WHOIS privacy, and other amazing features, you'll enjoy an unrivaled online experience. After all, why pay for things that should be free? At Porkbun, we believe in keeping things simple, secure, and packed with personality. We're not just a domain name registrar — we're your partner in online success and here to help you make a name for yourself in the digital world. Discover our pig-nificent products and services today and get ready to OINK your way to the top!