Reviews 4.2
2,970 total
Gunho Kim
1 reviews KR
It's not good
I want to be provided with access statistics, but it doesn't have much merit except for the price advantage. ----------------------------------------------------------------- Reply from Porkbun 5 hours ago What do you mean by access statistics? ----------------------------------------------------------------- I think pure traffic is important in judging the value of the registration domain. Therefore, you should be familiar with the pure visitor statistics (monthly, dayly traffic) of the registered domain. You are not providing monthly, day-by-day statistics. This is your freedom. I can't force you to provide these services. Since I don't know pure access traffic and access statistics, it is very difficult to judge the true value of the domain I own. Korea's leading domain registrar provides real-time access traffic (statistics table). From the perspective of the domain owner, it is a big indicator in judging the value of the domain. I think it is the most important material for domain management. Your competitor dynadot.com also offers small access statistics. You don't have these statistics at all. I think if you sincerely try to provide statistics for your customers, you will probably be a 1+ rated registrar.
Date of experience: February 07, 2024
Update: Thank you for the explanation. We have started looking into providing parking page statistics so this is something that might roll out some point in the not too distant future. Original: What do you mean by access statistics?
Not important
1 reviews CA
A lot of the agents are rude
A lot of the agents are rude, short and give me wrong instructions. Please have knowledgeable agents that actually listen and WANT to help the customers.
Date of experience: January 25, 2024
Hello and thank you for the review. I checked the tickets and our agents were not rude or short. You provided the wrong domain when contacting them in one instance and appear to have been entering the wrong password in another instance. The information they provided was correct and in all instances they were cordial. We're sorry that there was some misunderstanding and miscommunication.
Christopher Martone
1 reviews US
Almost $100 for a .design domain renewal…
Its SO expensive for a .design domain -there is no reason it should cost $100 to renew a domain for 2 years.
Date of experience: January 21, 2024
Our .design renewals are very competitive at $36.54 / year. Unfortunately we don't control wholesale pricing and our retail pricing has no markup other than what it takes to cover the cost of the domain and credit card transaction fees. Renewal prices are also shown during initial registration so any future renewal price should not be much of a surprise.
IAN
1 reviews CA
Paypal checkout failed
Paypal checkout failed. Get asking to fill in the captcha, but there is no captcha.
Date of experience: January 17, 2024
It doesn't look like you contacted support, they can probably help you out.
Dennis Lawyer
1 reviews US
Transfer takes 60 days
Transfer takes 60 days. Did not realize I couldn't start using the domain name. Web builder says he can't use until 60 days in completed. Probably in the rules but not informed enough to understand. Now waiting 60 days to get use of my domain name.
Date of experience: January 17, 2024
Hello. I think you might be confused because transfers do not take 60 days to complete. There is a registry imposed 60 day transfer block, but you can still use your domain during that time. Please contact support so that they can help you.
Richard Seabrook
1 reviews US
Setting up two-factor authentication is confusing.
Setting up two-factor authentication was difficult an a bit confusing. I had to initiate an account with a second email service and install Google Authenticator on my cell phone. Creating the backup email account also required authentication. Still have problems I think.
Date of experience: January 17, 2024
Torben
1 reviews DE
Needed to connect through mobile…
Needed to connect through mobile hotspot in order to buy a domain. Did not receive helpful errors or feedback. It took two hours of my time to register the domain.
Date of experience: January 13, 2024
Kevin Rhoe
1 reviews NL
Custom email offer misleading
Very unclear and misleading that you can have a custom email with a domain, can receive messages but can't send them. For that you have purchase something extra which is misleading.
Date of experience: January 04, 2024
Where do we say or imply that you can have a custom email with a domain for free? We offer email forwarding for free, which is very different from email hosting. We also offer a 90 day free trial for email hosting, but it costs money when it expires.
valued customer
1 reviews US
Whats up with this???…
For the most part your site is much easier to use and user friendly than godaddy. However I was very upset that I put domains in the cart at one price and when I tried to check out all of the sudden I was told the discounts no longer apply and the prices were suddenly tremendously more money. That got old really fast and I feel it was very deceptive.
Date of experience: January 09, 2024
Hello. That should not happen unless the promotion expired or you already purchased the max number of domain allowed at that price or you did not qualify for the promotion for some reason. If you contact support and let them know what happened they should be able to figure it out.
Eljay
1 reviews SG
Site not optimised for mobile phones.
Site not optimised for mobile phones.
Date of experience: January 06, 2024
Thank you for the feedback! We are working to make ourselves more mobile friendly!!
Akiem Paul
1 reviews GY
I wanted to use WP with Dokan and…
I wanted to use WP with Dokan and Ecommerce. The site was working really well before these two plugins were installed. Guess your platform doesnt support these.
Date of experience: December 30, 2023
Jeremy Roper
1 reviews US
they offer great domain prices
they offer great domain prices, but won't hesitate locking your account over nothing..
Date of experience: December 28, 2023
Over nothing? Mmmhmm.
David S.
1 reviews US
Did not meet expectations
I am impressed with my first experience. They were the least expensive to register a domain. I'm going to host my website them because of the choices available for hosting plans. Update- I had a couple of questions before hosting my site with them. I called their number on three occasions to talk with a human. My options were voicemail or chat. I chose chat. It took me almost 20 minutes back and forth in the chat while I waited for the rep to respond to my questions that I could have answered in 5 minutes in a call it was a frustrating experience. The website shows hours of 6-5 Pacific M-F 9-5 Sat & Sun. My thought was I have a website or email problem after hours I guess I have to wait until the next day. The last company I used had 24/7 support. I contacted them talked to a live person about web hosting. I'm hosting with SiteGround
Date of experience: January 01, 2024
Thanks for the updated review. It is true that we have limited support hours currently. That said, we are expanding our support department and will soon have close to 24/7 support.
Hector Burbano
1 reviews CO
I cant to use my domine
I cant to use my domine, support contacme , i need your help for download My domine
Date of experience: December 10, 2023
I don't see a support ticket from you. Did you contact support?
Mark
1 reviews US
Bad interface looks like it was rushed
Bad interface looks like it was rapidly designed by a student and never updated. I want to have me as admin, with control and then to hire someone and give them access with detailed control. I do not like keeping domains at different levels. Domains are one level at which I should have access control.
Date of experience: February 13, 2024
We fired our designer years ago and can't figure out how to access the site to update it anymore.
Laura
1 reviews MX
The service is alright
The service is alright. Nothing special, no perks, it just works. I'm not saying it's bad, I like it, but there's nothing really to make it stand out.
Date of experience: May 10, 2024
Sounds like at least 4 stars then 😂
Sam
1 reviews GB
Good service but slow loading
Pros: - Simplicity - Standard pricing Cons: - Slow website
Date of experience: May 14, 2024
Lily Carter
1 reviews US
It was good until you sent me this…
It was good until you sent me this Нахий survey.
Date of experience: May 07, 2024
Sorry about that.
SEBASTIEN MEUNIER
1 reviews CA
Price is in american dollars
Price was in american dollars, even if I'm in Canada. It was only written at the checkout.
Date of experience: May 01, 2024
Hello and sorry about that. We are a US company and all prices on our site are in USD.
PeterO
1 reviews NL
Price changes after you decide to pay!
After I tried to pay I was asked to remove and add the domain renewal again and now it was $2 more!
Date of experience: May 03, 2024
Hello and thank you for the review. Is it possible that the domain was in the cart for a while before checking out? Sometimes registries increase their prices and so if a domain is left in the cart and the price increases this can happen, other than that it should never happen. I'll note that the TLD of the domain you renewed did have such a price increase on January 31st.
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Porkbun — the best domain name registrar that offers everything you need to create your digital identity, all at the lowest prices around! Whether you're looking for the perfect domain name to show off what you do or need reliable hosting and email solutions to power your website, Porkbun has you covered. With more than 500 of the best domain extensions to choose from, you'll easily find the perfect fit to showcase your brand and stand out from the crowd. We offer powerful and reliable web hosting services and hosted email solutions that make launching a professional, performance-driven site a breeze. Plus, with our free SSL certificates, WHOIS privacy, and other amazing features, you'll enjoy an unrivaled online experience. After all, why pay for things that should be free? At Porkbun, we believe in keeping things simple, secure, and packed with personality. We're not just a domain name registrar — we're your partner in online success and here to help you make a name for yourself in the digital world. Discover our pig-nificent products and services today and get ready to OINK your way to the top!