Reviews 4.2
2,970 total
Shehab Ahmed
1 reviews PT
CANT REACH MY DOMAINS NOR ACCOUNT
Tried to login to my account, the system sends OTP code to my email but it never arrives, i have been trying for one week. I opened a ticket and surprise surprise the ticket emails arrive to my email! but the OTP emails doesnt arrive, so i can no longer access all my domains thanks to their buggy system.
Date of experience: January 12, 2024
contenttechops
1 reviews CA
UI not user friendly
UI not user friendly
Date of experience: January 06, 2024
Please explain in more detail what part of our UI was not user friendly. We'd love to fix it.
Pavan Pandya
1 reviews US
I am feeling extremely tired
I am feeling extremely tired. My contact information has been shared with multiple businesses, and now they are calling me repeatedly to offer assistance in setting up a website for my business. I have to keep explaining to them that I am not interested in their services and that I was only using the domain for personal purposes.
Date of experience: January 06, 2024
Oh look, another 1 star review from someone that doesn't know how to read or pay attention to warnings. I'm feeling extremely tired. You registered a .US domain which DOES NOT SUPPORT WHOIS PRIVCY. We warn you when you add the domain to your cart and we warn you again at checkout with big scary emojis and bold RED text. I don't know how you people manage to register the domain, not pay attention, and then find the nerve to complain. Here is our warning, which we force you to read TWICE: 🛑 PRIVACY DANGER 🛑 This TLD does not allow WHOIS privacy and does not redact personal contact information. This means that your personal contact information will be sent to the registry and they will display it publicly. Your data will be harvested and you are almost guaranteed to be endlessly spammed. Please don't go leaving us a 1 star review and blame us when you don't read this and end up getting spammed.
Jitesh Jitesh
1 reviews IN
Sincerely bad UI
Sincerely bad UI. And who the fkuc on earth send reminder email to review the service. It was totally bad service
Date of experience: January 04, 2024
You must be new to the internet if you've never received a request to review a service rendered to you. Also, based on your single support ticket it looks like you "accidentally" deleted your account (which is impossible given the multiple confirmations required) and we did you a solid by restoring a domain back to you. Looks to me like you've received pretty good service. But hey, be all angry and stuff because we asked you to leave a review. Hope you find much peace and love in your life.
Nguyen Trong Dat
1 reviews VN
I applied the discount code and got the…
I applied the discount code and got the domain name for free. However, when the transaction is successful, it says I cannot buy the domain name. Then the money was still deducted from my account at a higher rate without refund. Why is that??? Dissatisfaction!!!
Date of experience: January 08, 2024
Hello. Free domains only put a $1 charge on your card and then immediately refund it. If for some reason you did not qualify for the free domain then we would have told you and reset the price in the cart. If you then checked out you would get charged the full amount. I can't really really tell what happened based on this review and you should probably contact support so they can figure it out.
nation of gandhis
1 reviews US
Beware spam mail accounts
Spam mail account links. I get 100's of spam emails originating from poorly appointed sites that still have default latin text in the body of site. interlinked.best teddytec.cafe svitlansoft.tokyo conceptus.tokyo ictalents.tokyo A lot of the same type/format emails from Dynadot, LLC as well
Date of experience: January 03, 2024
Update: Thanks for providing that list. Unfortunately we're not the host for these domains, only the registrar, and are unable to take action. Original: Can you please share some of the domains sending you the spam?
Ammy
1 reviews SG
Using Stripe for credit card payment is terrible
I tried to make payment for a domain transfer using my card, and payment was repeatedly declined (porkbun's credit card processor is Stripe). In the end I was forced to use Paypal. The Paypal payment went through without any issue (linked to my same credit card, so it can't be a credit card issue). Please use a reliable credit card processor rather than Stripe, which is hugely unreliable and repeatedly fails on many transactions not just on porkbun but other websites too. If customers cannot make payment they will just take their business elsewhere, period.
Date of experience: January 01, 2024
Hello. It looks like you were failing the 3D Secure check, which is an industry standard security mechanism when processing credit cards. It's possible that Paypal does not perform this check or did not on this transaction.
Omar Bhl
1 reviews MA
Bad service
Bad service
Date of experience: December 19, 2023
Faheem Shaikh
1 reviews PK
Support
Support is not up to mark
Date of experience: December 18, 2023
I see three support interactions from you. The first one your name servers were not configured correctly and we let you know in the response. The second one you had issues with renewal price increase. We informed you that we do not control wholesale pricing and that the registry raised the price. The third time it looks like you were having issues with your bank and we bent over backwards trying to help you resolve the issue. Not sure how any of this means our support is "not up to the mark" when you received great support each time and every issue you had with us wasn't actually something we did.
Henry
1 reviews JP
very bad
j**k domin comany
Date of experience: August 31, 2023
Thank you for this very well thought out and intelligent review. We can tell you're a true scholar.
marko petrovic
1 reviews US
Denied company card
Denied company card, had to use personal PayPal
Date of experience: April 16, 2024
Henry Salinas
1 reviews US
I understand that you guys are a bunch…
I understand that you guys are a bunch of geniuses. But this site is not very user friendly unless you are some kind of coder or web designer. It's really complex. Please simplify it for us normal people. Thanks
Date of experience: April 13, 2024
Hello and thank you for your review. We feel like we've taken a complex thing like domain registration and management and made it as simple as possible, but there's definitely always room for improvement. That said, it's still a complex thing and I'm not sure could be made much simpler. Would love to hear your thoughts on how it could be made simpler though. Can you send your ideas to our support department and reference this review?
Erik Larsen
1 reviews US
It took a long time to get the account…
It took a long time to get the account creation email.
Date of experience: April 13, 2024
mrfaisal seo
1 reviews PK
sir slow service but I like it
sir slow service but I like it
Date of experience: March 24, 2024
Thank you for the review. Can you please let us know what parts of the service were slow so that we can take a look? Thank you.
Jonas Hyltén
1 reviews SE
Hard to see things
Hard to see things, no integration to Microsoft Office 365
Date of experience: March 20, 2024
Thank you for the review. Can you let us know what things are hard to see? As for Office 365, we don't offer the service but you can signup direct and then edit your domain's DNS.
David Yale
1 reviews US
No https support with GitHub pages
No certificate support with GitHub pages
Date of experience: March 26, 2024
Stella McGovern
1 reviews US
Prices have gone up too much
Prices have gone up too much. There are now more price competitive registrars than you. And it took three browsers to Pay for my renewals and it never worked with my valid, on-file credit card so I had to switch to PayPal in order to pay.
Date of experience: March 22, 2024
Anthony Merritt
1 reviews US
No discounts for multiple year…
No discounts for multiple year renewals. No discount for returning customers, only for first year subscribers. It’s too easy to leave Porkbun and sign up with another provider! Where is the incentive to stay? Clearly you don’t value your existing customers.
Date of experience: March 17, 2024
Hello. We don't do multi year discounts because our cost is the same and we make no margin on most domain registrations and renewals because our prices are already as low as they can go. Unfortunately, the first year registration prices are controlled by the registry and not us. We pass along all discounts offered by the registries to our customers. We value all customers, existing or otherwise, and treat them all fairly and equally. Again, we don't control wholesale pricing which is where first year discounts, etc come from.
Michael
1 reviews UA
Requires ID
It's a shame that I need to provide my ID to a third-party, not even Porkbun themselves, but another Estonian company. Privacy and security mean nothing in this day and age.
Date of experience: February 28, 2024
Thank you for the review. We do understand that it's uncomfortable to submit personal documents to any company. Unfortunately we've had to start requiring ID verification in some scenarios due to rampant fraud and abuse. The company we chose are professionals in this space and are located in the European Union where data privacy laws are much stricter than most locations, including the US where we are located.
Skyler
1 reviews US
terrible billing UI
terrible billing UI
Date of experience: February 07, 2024
Thank you for the review. Could you please provide specific details so that we can look into the issue?
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Porkbun — the best domain name registrar that offers everything you need to create your digital identity, all at the lowest prices around! Whether you're looking for the perfect domain name to show off what you do or need reliable hosting and email solutions to power your website, Porkbun has you covered. With more than 500 of the best domain extensions to choose from, you'll easily find the perfect fit to showcase your brand and stand out from the crowd. We offer powerful and reliable web hosting services and hosted email solutions that make launching a professional, performance-driven site a breeze. Plus, with our free SSL certificates, WHOIS privacy, and other amazing features, you'll enjoy an unrivaled online experience. After all, why pay for things that should be free? At Porkbun, we believe in keeping things simple, secure, and packed with personality. We're not just a domain name registrar — we're your partner in online success and here to help you make a name for yourself in the digital world. Discover our pig-nificent products and services today and get ready to OINK your way to the top!