Reviews 4.2
1,519 total
Barbara Davis
1 reviews US
We love the bed
We love the bed. It was easy to assemble even for a couple old people.
Date of experience: September 25, 2019
Thank you for the great review Barbara. Happy sleeping. Sincerely Personal Comfort
Erik J
1 reviews US
Love the bed!
Love the bed. Delivery was quick and I set it up with my wife in about an hour. The video was a big help. This is my second bed from these guys and we love it. I have had one in my home for six years and bought the second one for my beach house. What's a good night sleep worth. Priceless! And yes the customer service is great.
Date of experience: September 25, 2019
We are happy to hear you're loving your new Personal Comfort mattress. We appreciate you being a repeat customer Erik. If there is anything you need, please let us know. In the mean time, happy sleeping. Sincerely Personal Comfort
Michelle Gause
1 reviews US
We love it
We love it. It was well worth getting it. Thank you so very much.
Date of experience: September 28, 2019
Thank you Michelle! We're very happy you're loving your new bed. Happy sleeping. Sincerely Personal Comfort
James Brinson
1 reviews US
Love this bed
Love this bed! We had a select comfort bed before buying this one and we like this Personal Comfort bed better. Highly recommend this to anyone wanting a good night's sleep.
Date of experience: September 28, 2019
Thanks for the great review James. We are thrilled you're loving your new mattress, and we hope your great sleep continues! Sincerely Personal Comfort
KENITH HENINGER
1 reviews US
Wonderful Bed.....So comfortable.
Wonderful Bed.....So comfortable.
Date of experience: October 01, 2019
Thank you for the great review Kenith. Sincerely Personal Comfort
Cynthia R.
1 reviews US
We are very happy with our choice
We are very happy with our choice. Personal Comfort offers quality at a better price than the big competitor.
Date of experience: October 02, 2019
Thats great Cynthia! Thank you for choosing us. We hope you continue sleeping great. Sincerely Personal Comfort
MICHAEL SUTTON
1 reviews US
“Personally” Comfortable
Very comfortable. Adjustability is main thing we were looking for in the Personal Comfort bed. Compared to other “number” bed the cost and comfort is best value and selection.
Date of experience: October 02, 2019
Thank you Michael for a great review. We're glad you're happy in your new Personal Comfort mattress, Happy sleeping. Sincerely Personal Comfort
Carlie
1 reviews US
Personal Comfort beds are the best!
Best bed I’ve ever slept in. We have a Sleep Number bed & there’s no comparison to the Personal Comfort bed. I purchased Personal Comfort as I was having cervical & thoracic spine surgery & an articulating bed helps reduce pain & eases getting out of bed. Personal Comfort has met all my expectations!
Date of experience: October 03, 2019
That is amazing Carlie. We are thrilled to hear you're no longer experiencing any pain, and on top of that, you're sleeping better. Thank you for such a great review Carlie. Happy sleeping. Sincerely Personal Comfort
SALLY WEEKS
1 reviews US
The mattress is exactly what I hoped it…
The mattress is exactly what I hoped it would be - very well made, comforable, and fairly easy to set up. This is the first mattress my husband and I have slept on that allows individual settings for each side. I look forward to sleeping on it for a long time.
Date of experience: October 03, 2019
Thank you for the review Sally. It's a wonderful feeling to want to get in the bed at night. Thank you for letting us know how you're sleeping. Happy sleeping. Sincerely Personal Comfort
Mark
1 reviews US
Had various customer service issues…
Had various customer service issues with this company since placing my order. Hopefully the bed will exceed my expectations since the customer service I received was so poor. Once I’ve tried the bed, I will update my rating. So far it’s a one star.
Date of experience: October 04, 2019
Mark, Thank you for taking the time to write us a review. We sympathize with you and are apologetic for what you have experienced. To better assist you can we please make sure you had a genuine buying experience by providing us with your order number? Sincerely Personal Comfort
Shannon Johnson
1 reviews US
Very happy with our bed.
Very happy with our bed.
Date of experience: October 07, 2019
Thank you for the review Shannon. Please let us know if there's anything we can do to get your review up to 5 stars. Happy sleeping. Sincerely Personal Comfort
Mark Callender
1 reviews US
I think it’s a great investment Not…
I think it’s a great investment Not sure what it would be like without the adjustable frame that’s the cherry on top
Date of experience: October 07, 2019
Thank you for the review Mark. It's a great investment for your health. A consistent great night's sleep can do wonders. We're happy, that you're loving your new mattress. Happy sleeping. Sincerely Personal Comfort
John Lee
1 reviews US
To be blunt
To be blunt , i was shocked when my wife called me to the door and I first saw the pallet of boxes behind my truck and car. My wife had pulled her phone out and was calling XPO Logistics to no avail. They were closed and gone home for the weekend. I took a few pictures and called Personal Comfort, and the service support group. Carlos Donato answered my call. I explained the situation and he took control, he assured me that was not the way Personal Comfort treated their people and customers and apologized. He asked me to send the pictures to his email and he would make calls to get everything corrected and get the bed into the house per the white glove delivery procedure. I don't know who he called or what was said but within a few minutes my wife, Sheila, received a call from XPO assuring her that their men were on the way back to put the bed together in our room per the white glove delivery procedure. Carlos called back a couple of times to check with me that all was well here,and then called again as he was preparing to go home at approximately 8:15 Cst. Carlos is the kind of person I want to speak to when I call with a problem. He was kind, sympathetic to our needs and he responded. I think he went beyond the company standards to solve my problems. Kudos to him and to you. By the way i told him as soon as the bed was in the bedroom, I was going to the ER with a bad leg, that I did not know what was going to happen or what was wrong with it but I was hurting, Along with the link to this site I asked him to forward to me. He said he hoped I was feeling better . Well that is a longer story that does not pertain to your company, however, it is good to know that there are still good people who care. My opinion is Carlos is one of those.
Date of experience: October 08, 2019
Thank you for sharing your story John. We are happy you decided to give us a call so we could arrange for XPO to come setup your mattress. I hope your leg is feeling better so you can focus on getting a great night's sleep. Thanks again for the kind words John, I will be sure to let Carlos know how you feel. Sincerely Personal Comfort
Kelsey
1 reviews US
Poor customer service.
Nice bed. Poor customer service.
Date of experience: October 08, 2019
Kelsey, We are sorry to hear about your experience with our customer service. We would love to get more information from you and see how we can make your experience better. We will be reaching out to you soon. Sincerely Personal Comfort
Loretta Tafuro
1 reviews US
Honesty every rep at Personal Comfort…
Honesty every rep at Personal Comfort has been top notch. 5 stars The Glove Service however could have better in home service. When I think white glove I think “clean”. The two guys that came to deliver bed and base wore grungy shoes walking all over my new clean white rug where bed was to be placed. They didn’t cover shoes with slip-cover. However they were fast. 2 stars Secondly, I really dislike the bamboo split king sheets! They’re impossible to put on and dislike the gray colored sheets, they look like sea foam blue. Wouldn’t recommend 2stars
Date of experience: October 08, 2019
Thank you for the great review and all the kind words Loretta. We also thank you for the feedback in other areas, as we are always trying to improve as a company. Please feel free to contact us if you think you need some tips to help you put sheets on a flex-head bed. Sincerely Personal Comfort
Tara
1 reviews US
No competition!
Initially, my husband and I purchased a Sleep Number I-8. While awaiting delivery, I researched the technology and came across Personal Comfort. We talked about our purchase, and ultimately decided to cancel the Sleep Number order and trust our instincts with Personal Comfort. We are so glad we did! The A8 offers incredible options for comfort. We have the split king because I’m a light sleeper. It’s a proven game changer! Try it, your won’t regret it!
Date of experience: October 11, 2019
You and your husband have great instincts Tara! Your story is one of a kind, and we are happy you decided to pick us. Thank you for sharing. We hope you are sleeping great and continue to do so for a very long time. Happy sleeping. Sincerely Personal Comfort
Billie Hodge
1 reviews US
I absolute love our new king bed
I absolute love our new king bed! I had disc replacement a few years ago and need really firm support and personal comfort has given me what I needed. Now I’m finally sleeping good at night!
Date of experience: October 12, 2019
Thank you for the review Billie! We're thrilled you're finally getting a great night's sleep after your disc replacement. It's amazing the difference a mattress can make. Happy sleeping. Sincerely Personal Comfort
Connie
1 reviews US
I love getting into bed every night now!
I love getting into bed every night now!
Date of experience: October 13, 2019
That's a great feeling to have Connie! Thank you for the review. Happy sleeping. Sincerely Personal Comfort
Donna Brown
1 reviews US
Excellent customer service
Excellent customer service. Quick response to any questions.
Date of experience: October 13, 2019
Thank you for the review Donna. We take pride in our customer service! Hope you are sleeping great! Sincerely Personal Comfort
susie moran
1 reviews US
Best bed ever!
Best bed ever!
Date of experience: October 13, 2019
We couldn't agree more! Thank you Susie. Sincerely Personal Comfort
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About
At Personal Comfort® Bed we believe that in today's world you should be able to customize your comfort individually. The personalization you find in the Personal Comfort® Bed exceeds that of other adjustable firmness beds offered today. As the exception in the industry, we develop adjustable mattresses with the latest features and benefits other manufactures cannot offer. Due to patent and patent pending technology found in our mattresses you will not find the specific features and benefits we offer anywhere else. Our Personal Comfort® sleep specialists are dedicated to adjusting your sleep experience by improving the way you sleep. Our many years of developing the best possible mattress has given us the confidence to offer industry leading Limited Lifetime Warranty. Our manufacturing company has been manufacturing high quality mattresses since 1973.