Reviews 4.6
123 total
Fernanda Rivera
1 reviews US
I love this place!
This is my go to place for make up and skin care. Every visit feels right and positive. The two lovely ladies are always welcoming, knowledgeable and I never feel pressure into buying something I don't need. They are accurate with helping me select my best color match and they've also taught me the correct order to apply my skin care routine. Those are some of the many reasons why I am now a loyal customer to them for many years. I'm beyond happy and grateful for both of them.
Date of experience: March 03, 2024
Wow, Fernanda, we thank you so much for taking the time to write such a beautiful review🙏. On this gloomy rainy day, you brightened our day❤️. We will always try to make your visits to us the best beauty shopping experience. 😊
Bridgette Pillay
1 reviews ZA
Amazing products and helpful…
Amazing products and helpful salespersons
Date of experience: February 15, 2024
Thank you for your review!
JAMES GUTIERREZ
1 reviews US
Great service
Great service. Best treatment from Tina. Easy to shop via phone and fun. Product is best and fresh.
Date of experience: March 04, 2024
Thank you, Nancy, for your review! 🙏 You deserve the best, and I will constantly strive to upgrade our services to do even better.
Lyn Loreto
1 reviews US
Overall very good,I got what I want
Overall very good,I got what I want
Date of experience: March 06, 2024
Thank you, Lyn, for your review! I hope you'll look your best on your son's wedding day. 😊
Alma Calvelo
1 reviews US
The product itself is great
The product itself is great. Tina is great and diligent in reminding me of the promotion/gifts. She also always provide excellent customer services
Date of experience: March 05, 2024
Thank you, Alma, for your review! I am even more grateful for your being a KoKo loyal customer going on 10th year this year!!! 🙏
Theresa Phipps
1 reviews US
Friendly and quick online service.
Friendly and quick online service.
Date of experience: March 06, 2024
Thank you, Theresa, for your review! 🙏 We are fast because "the buck stops here" at KoKo. 😊
Suki Joo
1 reviews US
The items were meticulously packaged.
The items were meticulously packaged. And, I am very impressed with fast shipping.
Date of experience: March 07, 2024
Thank you, Suki for your review.🙏 That is our way of showing how much we appreciate your order, big or small.😊
Myung Kim
1 reviews US
Accurate items with fast delivery
Accurate items with fast delivery
Date of experience: March 13, 2024
Thank you, Ms. Kim, for your review! 🙏 With every order we send out, we do 10-point checks to make sure customers will be absolutely satisfied. 😊
A long time customer
1 reviews US
They always take great care of me every…
They always take great care of me every time I drop by. I love this store.
Date of experience: March 15, 2024
Thank you, Mayumi for your feedback. 🙏 It has always been our great pleasure and we are grateful to have you as our loyal customer since 2010!!! ❤️
REYES/CELESTE NATIVIDAD
1 reviews US
Excellent service from Tina
Excellent service from Tina! Received merchandise fast. Thank you!
Date of experience: March 18, 2024
Thank you for your feedback, Emelita 🙏 Fast reply & fast delivery are just a part of our commitment to keep our customers happy. 😊
Claudia Lujan
1 reviews US
Tina is awesome.
Tina is awesome.
Date of experience: March 25, 2024
Thank you, Claudia, for your kind words! 🙏 You are awesome too! and I appreciate your loyalty as a customer for nearly six years. 😊🌟
Lisa Zhang
1 reviews US
customer service girl is very…
customer service girl is very professional and patient. Order shipping is very fast.
Date of experience: March 29, 2024
Thank you for your feedback, Lisa 🙏 We are committed to providing exceptional service and it's rewarding to know we have met your expectations.
Cherry ann Yling
1 reviews PH
Great product
Great product
Date of experience: April 07, 2024
Laura Lamping
1 reviews US
Great experience
Attention to my needs and fulfilled my requests with knowledge and product
Date of experience: April 03, 2024
Thank you, Laura, for your feedback. 🙏 If there is anything to make your shopping experience better, please let us know. We are all ears! 😊
ROSEMARY GONZALES
1 reviews US
I always love going to my neighborhood…
I always love going to my neighborhood Shiseido. Always treated like family and shown much patience and care.
Date of experience: April 05, 2024
Thank you, Rosemary, for your feedback. 🙏 We treat all our customers as we do friends and family. Sometimes, maybe even better. 😊 Please feel free to let me know anytime what we can do to get your 5-star review next time.
Grace
1 reviews US
My Shiseido products
My order arrived within a few days! Everything was packed so neatly. It looked like a lot of care went into packaging my order.
Date of experience: April 01, 2024
Thank you, Grace, for your feedback! 🙏 We indeed pack every order with much care and attention, as it represents your trust in us, in your case, for the last 20 years!!! ❤️
Liliya
1 reviews BG
Great its very nice
Great its very nice
Date of experience: April 25, 2024
Thank you for your feedback 🙏
Faye Mahinay
1 reviews PH
I have great experience all item is…
I have great experience all item is great
Date of experience: April 27, 2024
Thank you for your feedback! 🙏
Lana Song
1 reviews US
The service is so customer oriented and…
The service is so customer oriented and very pleasant to visit the store. Makes feel very comfortable and brings happy virus. :)
Date of experience: April 26, 2024
Thank you, Lana, for sharing your positive experience! 😊 It’s wonderful to hear that our service is customer-oriented and that you feel comfortable visiting our store. We appreciate your feedback and hope to continue spreading the “happy virus” to all our customers! 🌟🛒
Pat
1 reviews US
Importance of Maintaining your Skin
The Shiseido products has help me maintain a healthy appearance to my aging skin. The recommendations of products and dabbing on my hand to feel how my skin reacts.
Date of experience: April 27, 2024
Thank you, Pat, for your feedback! 🙏 We are happy to hear that you are satisfied with our recommendations. 😊
Contact
About
Established in 2003, KoKo Shiseido Beauté is an authorized retailer specializing in Shiseido and Clé de Peau Beauté skincare and makeup products. Renowned for exceptional customer service with 5-star reviews, their friendly and informative expert consultations, and customer-first happy shopping experience guide customers to achieve their desired beauty goals. Registered customers receive 5% cash credit for every purchase, in addition to free samples with every order, making KoKo Shiseido Beauté a trusted and preferred destination for Shiseido brands. It offers both convenient online and in-store shopping, with free shipping within the continental U.S. from its retail store in Torrance, California. First-time customers receive a 15% discount on their first purchase.