Reviews 4.6
123 total
Happy Customer
1 reviews US
KokoShiseido in Torrance
The staff is always very helpful, accomodating and informative.
Date of experience: October 13, 2023
Thank you, Shelley for your kind review❤️ And, most of all, thank you for being our loyal customer since 2008!
Rosa Lara
1 reviews US
This place is perfect
Im so happy shopping at this store, service is great
Date of experience: October 15, 2023
Thank you, Rosa, you are an exceptionally friendly customer, too. We love serving you❤️ What pretty mom & daughter pair you are!😊
Keiko Ono
1 reviews US
They are so helpful for beauty advice.
They are so helpful for beauty advice. I really enjoy visiting them every time. Thank you for giving me lovely moments.
Date of experience: October 19, 2023
Thank you, Keiko for your review❤️ It's been always our pleasure to see you at the store for more than a decade now!
Araceli Deguzman
1 reviews US
Tina was very knowledgeable
Tina was very knowledgeable, not pushy and very friendly. She gave us freebies. I always go to her store,
Date of experience: October 22, 2023
Thank you for your kind review, Cely! It is important to me that I help customers find the best skincare solution within an affordable budget because the best result can only be expected with consistent care. Look forward to seeing you again soon! - Tina
Kyoko Thomas
1 reviews US
Tina is always so kind and beautiful…
Tina is always so kind and beautiful inside & outside. She is my inspiration. She teaches me what great customer service is. Thanks to her, my skin is always in good condition. Tina san, you are great! From Kyoko V.Thomas
Date of experience: November 04, 2023
Aw shucks, Kyoko, yours must be the nicest comment I've ever received! Thank you...I am at loss for words other than to say you are beautiful, too❤️ and I hope our friendship will last for a long time. - Tina
Felina Nishimura
1 reviews US
Excellent & friendliest customer…
Excellent & friendliest customer service! She was most accommodating and very warm & friendly! Makes me want to go back there everytime & recommend her to friends!
Date of experience: November 06, 2023
Thank you Felina for your amazing review,❤️ You've made my day!!!😀 You can be sure there is a lot more of that for you and your friends!
mel
1 reviews US
Appreciated the fast shipping!
Appreciated the fast shipping!
Date of experience: November 22, 2023
Thank you, Melody, for your review!
Sachi
1 reviews US
Best Shiseido store!
I have been purchasing Shiseido products from KoKo Shiseido Beauté in Torrance for many years and never even once had a bad experience, always the best and friendly customer service, and very knowledgeable about Shiseido products!
Date of experience: November 24, 2023
Wow, Sachiko san, no one can write a better review.❤️ Thank you so much!!!😀 I think we always have room to improve, so please do not hesitate if you have any suggestion at all for us to do better! So grateful for your shopping at KoKo (going on 10th year next year!!!)😀
Lucy Brown
1 reviews US
Exemplary service
Exemplary service. Friendly sales people who are knowledgeable of their products. They make helpful recommendations as to product selections.
Date of experience: November 25, 2023
Thank you, Lucy, for your 5-star review! 😀More than anything, we thank you for being KoKo's loyal customer for 12 years!!! ❤️
K Lee
1 reviews US
Excellent customer service
Excellent customer service! Tina, was very helpful and friendly.
Date of experience: December 29, 2023
Thank you Kristen, for your review❤️ Please remember, it is my pleasure to assist you and I am easy to contact wherever you are in the U.S.🙏 Happy New Year!
Gloria Son
1 reviews US
Tina is very knowledgeable and fun to…
Tina is very knowledgeable and fun to talk to. Most of all, she gives tons of samples which I actually have used then went back to buy the full size products.
Date of experience: January 15, 2024
Thank you, Gloria, for your kind review! Oftentimes, the samples are in limited supply, but we try our best to make them available to those who can benefit the most from the trial introduction.
P. I.
1 reviews US
I purchased Shiseido future solution LX…
I purchased Shiseido future solution LX serum and Cle de peau cushion foundation and a few other products. I am so happy with the products and professional , kind, supportive service I received, not to mention all the samples too. I will definitely return to complete my set of Shiseido future solution LX and try a few other lines. I can see the difference it makes in my skin!
Date of experience: January 15, 2024
It is most delightful to hear from our friends and customers that they are enjoying the maximum results using the best products through our recommendation and services. Thank you! Peggy for your review. It is always our pleasure to serve you❤️
Eden Dabalus
1 reviews US
Great service
Great service
Date of experience: January 14, 2024
Thank you for your review, Eden. We really appreciate it. 🙏
DELIA
1 reviews US
They are very professional and honest…
They are very professional and honest persons and very caring and attentive to your needs.
Date of experience: January 16, 2024
You wrote all our mottos in one sentence! ❤ Thank you, Delia, for your kind review! It means a lot coming from a friend and customer for the last 20 years!!!
Alt
1 reviews US
Great service. Fast delivery
Great service.
Date of experience: January 25, 2024
Thank you for your review, Anli 🙏 Let us know anytime if you have any questions for the fastest reply as well😊
YO
1 reviews US
Great service and products
Tina at the store recommended products for exactly what I was looking for. She is experienced and knowledgeable, and she even educated me the skin care routine for the products. I had a great time at the store!
Date of experience: January 27, 2024
Thank you for your review, Yuriko😀 It is always my pleasure to chat with customers. Please do not hesitate to contact me anytime to chat via online, by phone, or visit me instore 🙏 - Tina
John Rojas
1 reviews US
Local online retailer was awesome and…
Local online retailer was awesome and we even got free shipping and some samples.
Date of experience: February 16, 2024
Thank you, John for your review! 😊 We strive to achieve excellence one customer and one order at a time.
Cheryll
1 reviews US
My order was processed right away and…
My order was processed right away and arrived quickly.
Date of experience: February 25, 2024
Thank you for your review! Cheryll🙏
customer -Anju
1 reviews US
Tina was a fantastic salesperson who…
Tina was a fantastic salesperson who helped me so well. That’s why I only buy my products from Koko Sheseido- their service is the best.
Date of experience: February 25, 2024
Thank you, Anju for your generous review! You made my day. Always a pleasure to speak with you❤️ - Tina
Jason
1 reviews CA
Sheiseido Products and customer care
The expertise, care and knowledge from Tina is of a very high level. I will continue to shop here for that very reason.
Date of experience: February 25, 2024
I am delighted, Jason, and thank you so much for your review! ❤️ It's always been my pleasure to chat with you.
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About
Established in 2003, KoKo Shiseido Beauté is an authorized retailer specializing in Shiseido and Clé de Peau Beauté skincare and makeup products. Renowned for exceptional customer service with 5-star reviews, their friendly and informative expert consultations, and customer-first happy shopping experience guide customers to achieve their desired beauty goals. Registered customers receive 5% cash credit for every purchase, in addition to free samples with every order, making KoKo Shiseido Beauté a trusted and preferred destination for Shiseido brands. It offers both convenient online and in-store shopping, with free shipping within the continental U.S. from its retail store in Torrance, California. First-time customers receive a 15% discount on their first purchase.