Reviews 4.6
123 total
Mar MC
1 reviews MX
The best products & the best costumer service
I bought two sets, the Lifting & Firming set and the Brightening one. I'm obsessed with the results. I had a problem with the delivery info, but customer service dealt with my query immediately.
Date of experience: September 17, 2021
Thank you for your kindly review! At any time, let me know if you experience any inconvenience, shopping at KoKo, and I will fix it instantly. Thank you for shopping at KoKo - Tina
Becky Yee
1 reviews US
Excellent!!
Excellent!!! Easy going!!
Date of experience: September 18, 2021
Thank you Becky for your review, and thank you for your referrals.🙏 I appreciate it very much!!! It is always a pleasure to see you 🧡.
Ana Kim
1 reviews US
Great Service and Reliable
Koko provides great fast service, the quality and everything is handled with care.
Date of experience: September 29, 2021
Thank you Ana for your kind comment and support 🥰 Take care ~ 🤗
SarifRaden
1 reviews ID
Make it handsome.
Make it handsome.. beautiful..so glowing skin..the best products.. great experience and recommended for all
Date of experience: November 15, 2021
Thank you for your kind review !
Yuna
1 reviews US
Great customer service and fast…
Great customer service and fast shopping. I highly recommend!
Date of experience: November 16, 2021
Thank you, Yuna 🙏 for your kind review!!! Always my pleasure to provide the best personalized service for KoKo customers.❤️
Elizabeth Jonatan
1 reviews US
Receded my orders quick in 2 days from…
Receded my orders quick in 2 days from the time i ordered.and received my items. Always provide good customer service and friendly and loved their products. Keep up the good work!!!!
Date of experience: December 01, 2021
So sweet of you ! Elizabeth ❤️ to give us 5 star review!! More than anything, we are so grateful for you that you'd been with us for 13 years !!!
Mary Hamasaki
1 reviews US
excellent service thank you
excellent service thank you
Date of experience: December 04, 2021
Thank you, Mary 🙏 Always a pleasure to serve your needs. Please also feel free to call me anytime for any questions or consultation.
Lydia H
1 reviews US
Love this store
Always a wonderful experience with excellent customer service when I shop here!
Date of experience: February 13, 2022
Thank you, Lydia for your kind review! 😀 and we really appreciate your being loyal customer 🙏
Kym Roc
1 reviews US
My go to Shiseido!
I just received my parcel from Koko Beaute! I get so excited when my Shiseido arrives in the mail makes it so easy! Big thanks to Tina my family and I love and trust going to them at Koko Beaute.
Date of experience: March 16, 2022
Even more I get excited when I get reviews like yours !!! I treat every online order just as if you had walked in my store, with courtesy and consideration. 🙏 Thank you !!! 😍
Valerie H.
1 reviews US
Tina was so helpful
Tina was so helpful, knowledgeable and friendly. I get the best service every time I shop there.
Date of experience: April 06, 2022
Thank you! Valerie for your review 🙏 It's always been my pleasure speaking with you 😍 - Tina
Jaci Croce
1 reviews US
Great!
Fast delivery! Even got several free samples.
Date of experience: April 06, 2022
Thank you for your kind review! 🙏 I hope you'd like the samples I chose for you.😀
Jennifer Karr
1 reviews US
Best products
Best products, great experience
Date of experience: April 15, 2022
Jeanne Peterson
1 reviews US
Fast delivery
Fast delivery, excellent packaging and several samples. First time ordering from KokoBeaute.com and I will definitely place more orders in the future.
Date of experience: April 22, 2022
Thank you! so much for your kind review, Jeanne 🙏 We'd love to hear your suggestions if there is anything at all we can do more and better as we continue to strive to provide the best customer service.
Evelyn Klein
1 reviews AU
Satisfied with the products!
The Lifting & Firming and Brightening sets are great, and I'm hooked with the effects. I bought these two sets and am very happy with them; now that I have these, I can't fathom living without it!
Date of experience: May 02, 2022
Jackie Fowler
1 reviews US
Thank you!!
I appreciate your prompt attention to my order.
Date of experience: May 25, 2022
As a small store operator, least we can do is to pay attention to details to each and every order we receive in appreciation of you. Thank you !!! 🙏
Angelina Lione
1 reviews US
I couldn’t find the blush shade I was…
I couldn’t find the blush shade I was looking everywhere for. KoKo Shiseido had it , and it was sent to me within 3 days! They even included some great samples!
Date of experience: June 14, 2022
Thank you, Angelina for your kind review 🙏
chil sun
1 reviews US
Excellent service
Excellent service
Date of experience: July 08, 2022
Thank you for your review 🙏 Please let me know anytime if there is anything we can do even better ! - Tina
Eugenia Hsu
1 reviews US
Powder Foundation
Tina is a very kind and efficient staff you have! I really appreciated her so much!
Date of experience: July 12, 2022
Thank you! Eugenia for your kind review 🙏 It is always my pleasure to assist KoKo customers.
TOMIYE MAEDA
1 reviews US
friendly and thoughtful
She chooses very useful gifts based on what we discussed. Thank you
Date of experience: September 12, 2022
Thank you, Tomiye, for your review! 🙏 I am so happy to hear your feedback, as I strive for every customer to enjoy the maximum benefit from their purchases at KoKo.
Sherri Zhang
1 reviews US
Koko shiseido Beaute is great !
Koko shiseido Beaute is great !
Date of experience: September 16, 2022
Thank you, Sherri for your review 🙏 It is always our pleasure to serve your beauty needs. For the past 7years already!
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About
Established in 2003, KoKo Shiseido Beauté is an authorized retailer specializing in Shiseido and Clé de Peau Beauté skincare and makeup products. Renowned for exceptional customer service with 5-star reviews, their friendly and informative expert consultations, and customer-first happy shopping experience guide customers to achieve their desired beauty goals. Registered customers receive 5% cash credit for every purchase, in addition to free samples with every order, making KoKo Shiseido Beauté a trusted and preferred destination for Shiseido brands. It offers both convenient online and in-store shopping, with free shipping within the continental U.S. from its retail store in Torrance, California. First-time customers receive a 15% discount on their first purchase.