Reviews 4.6
123 total
Judy
1 reviews FR
The lifting and firming sets are…
The lifting and firming sets are awesome! Pretty nice staff and fast shipping too.
Date of experience: September 07, 2022
Thank you for your review🙏
Kathleen Hardy
1 reviews NO
This is the best thing that has…
This is the best thing that has happened to my skin. I do not regret that I ordered from you for the first time and I liked everything!
Date of experience: October 06, 2022
Meghan Singleton
1 reviews US
omg all good
omg, all great!! love my order but the foundation differs from those that i ordered, slightly but differs, or maybe it is because of the photos on the website???
Date of experience: October 24, 2022
Toni U
1 reviews US
Personal touch always appreciated
I am an out of state customer- so testing shades are impossible but Tina knows my complexion and will test a shade on herself and send a picture to me. I really appreciate the personal touch to make sure I get the correct product. The bonus is that delivery was in less than a week even with the Thanksgiving holiday.
Date of experience: December 01, 2022
omg, what a nice review !!! Thank you so much, Toni ! I am always here for you whether you buy or not. Happy Holiday in advance ❤️
BONNIE BORGES
1 reviews US
previous samples help me determine what…
previous samples help me determine what I want. delivery was fast as I had run out of moisturizer
Date of experience: March 07, 2023
I am thrilled those samples helped you find the best match for your need. Thank you so much for your feedback. 👍
Mar Nak
1 reviews US
Great service and fast delivery.
Great service and fast delivery.
Date of experience: March 07, 2023
Thank you for your generous review, Maria 🙏 More than anything, thank you for being KoKo customer for more than a decade !!! (time flies, yes?)😍
Sungjin John
1 reviews US
Very efficient and friendly customer…
Very efficient and friendly customer service Delivery is quick and efficient Love to work with Tina always
Date of experience: March 18, 2023
Thank you, Sungjin 😀 for your kind review! It's always been my pleasure serving our customers especially ones sweet as you❤ - Tina
Angeline Yao
1 reviews US
Tina was very helpful and courteously…
Tina was very helpful and courteously at all times. My orders were delivered early and was packaged properly.
Date of experience: March 25, 2023
Thank you, Angeline, for your review 😀 And, I am grateful that you have been a loyal KoKo customer for more than a decade! 🙏
Alysia Fortino
1 reviews US
Connie is such a kind hearted…
Connie is such a kind hearted Individual. My mother and I went there for the first time, and she was so informative and very sweet . She made our experience a memorable one. We will be going here from now on due to Connie being in such great spirits !
Date of experience: April 07, 2023
Thank you, Alysia ❤ for your review on your first visit. Your kindness to your mom is certainly contagious😀 Be assured your mom will be well taken care of even when you are not here 🙏 - Conni
Stephanie Wu
1 reviews US
Excellent service
Thank you Tina for your excellent customer service!!
Date of experience: April 30, 2023
Thank you Stephanie for your review, and we greatly appreciate your loyalty with us, going on 10th year!!! ❤
Alexandra Alcala
1 reviews US
Great Service
The rep that helped me was very courteous and professional. I also received my order within a couple of days.
Date of experience: May 01, 2023
We are determined to be the Best Service Little Shiseido store in America! 🙏 Thank you, Alexandra for your support for the last 10 years ! ❤️
Esther Fukumoto
1 reviews US
Thank You for your fabulous delivery…
Thank You for your fabulous delivery service and my favorite Shiseido Cosmetics! Also thank you for my precious gift!!
Date of experience: May 03, 2023
We are all about providing the top notch service and the best value to our customers in everything we do with Shiseido🙏 Thank you, Esther, for your support since 2009 (that's 14 years)!!! ❤️
Hing Hung
1 reviews US
good gifts
very nicely packaged
Date of experience: May 06, 2023
Thank you for your review. Let me know anytime what we can do better for your 5 star review. :) - Tina
Bomi Piyush
1 reviews US
World class customer service.
World class customer service. Got my order in a timely fashion and the quality is outstanding.
Date of experience: June 05, 2023
Joanne Okamoto
1 reviews US
They do a great job
They do a great job! I ‘m impressed.
Date of experience: July 12, 2023
Thank you, Joanne for your kind review.🙏 More than anything, we are most grateful that you've been with us for more than a decade!!! We are adopting new technologies but never forgeting our customers matter the most.
Gail W
1 reviews US
Professional and friendly
Professional and friendly. Representative was very responsive to my needs: 1. Returned my call immediately 2. Listened Attentive to my concerns 3. Answered my questions 4. Provided information regarding products that met my needs.
Date of experience: July 14, 2023
Thank you Gail for your kind review (and wow most detailed! 😀) We strive to serve each and every customer with the utmost care that you deserve!
Joy Saito
1 reviews US
Great service.
I was told by one of the salesperson that if I should need any Shisedo items that I could call in the order and that order will be delivered to me. What a great service!
Date of experience: July 17, 2023
Thank you for your great review, Joy.👍 Any order placed by phone(or on kokobeaute.com) is shipped out on the same day. While on the phone, you can also consult with us on any product, just as you would in store. Look forward to serving you again soon🙏
Miki Watanabe
1 reviews US
Good items
Good items, fast shipping. Perfect!
Date of experience: August 04, 2023
Thank you, Miki for your review! Hope to serve you again soon🙏
Cynthia Gushiken
1 reviews US
I found exactly what I was looking for…
I found exactly what I was looking for at the price I was looking for. Shipping was fast! Will be ordering from the company again! Mahalo!🌺🌺🌺🌺
Date of experience: August 29, 2023
Thank you, Cynthia for your review! First time ever, we shipped to Aloha state! ❤️
Angel Wong
1 reviews US
Fast shipping
Fast shipping! Thank you for the samples. 😊
Date of experience: September 08, 2023
We thank you, Angel, for shopping at KoKo❤️ - Tina
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About
Established in 2003, KoKo Shiseido Beauté is an authorized retailer specializing in Shiseido and Clé de Peau Beauté skincare and makeup products. Renowned for exceptional customer service with 5-star reviews, their friendly and informative expert consultations, and customer-first happy shopping experience guide customers to achieve their desired beauty goals. Registered customers receive 5% cash credit for every purchase, in addition to free samples with every order, making KoKo Shiseido Beauté a trusted and preferred destination for Shiseido brands. It offers both convenient online and in-store shopping, with free shipping within the continental U.S. from its retail store in Torrance, California. First-time customers receive a 15% discount on their first purchase.