Reviews 4.1
1,385 total
WILLIAM & DEBORAH
1 reviews US
The bedroom furniture we purchased was …
The bedroom furniture we purchased was beautiful and we were well taken care of and the custom piece is fabulous. Great experience!
Date of experience: September 12, 2017
Thanks for the review!
SD
1 reviews US
Great customer service
Bill Alfano at Hoot Judkins in Redwood City, CA is excellent.
Date of experience: September 12, 2017
Thanks for the review!
DAVID
1 reviews US
Ordered 3 double bookcases in alder and …
Ordered 3 double bookcases in alder and had them stained to match what we already have. Finish is beautiful. Only thing to be aware of is that it does take a bit of time to get the pieces if you opt for a custom stain and varnish job.
Date of experience: September 12, 2017
Thanks for the review! We hope you enjoys your bookcases for many years to come. We are always trying to minimize the lead time for special orders for our customers, but quite often scheduling, production, and transportation take longer than we would like.
ROBERT
1 reviews US
Great job on a custom wall bed unit.
Great job on a custom wall bed unit.
Date of experience: September 12, 2017
Thanks for the review! We hope your guests enjoy sleeping on your new wallbed.
ALEX
1 reviews US
I ordered a special custom order …
I ordered a special custom order blanket chest through the website, then called the store to confirm that I was correct with the wood and size choices. I got excellent service and explanations about the wood choice and a followup email with an order confirmation, which included an estimated manufacture and delivery date. I later drove the 40 miles to the store to see a similar floor sample product. I received the chest well within the above parameters and am very happy with quality and workmanship of the chest. Thank you!!! Alex
Date of experience: September 12, 2017
Thanks for the review! We will share your praise with our staff!
SAMMY
1 reviews US
Excellent furniture
Excellent furniture
Date of experience: September 12, 2017
Thanks for the review!
LIZ
1 reviews US
Bends over backwards to be helpful
Bends over backwards to be helpful. Great service! Great products! We've shopped with them for 40 years.
Date of experience: September 12, 2017
Thanks for the review and for being such a long time customer!
STEVE
1 reviews US
Delivered product within estimated time …
Delivered product within estimated time and worked to assure installation was done to my satisfaction.
Date of experience: September 12, 2017
Thanks for the review! We work hard to get our ETA's accurate... we're not perfect, but always trying to improve.
JUSTIN & ANNE
1 reviews US
The solid wood is beautiful
The solid wood is beautiful, and the sofas are very comfy- delivery was perfect
Date of experience: September 12, 2017
Thanks for the review! We will let our delivery crew know that they are doing a great job!
Valued Customer
1 reviews US
I bought a rustic wood bookcase for my …
I bought a rustic wood bookcase for my son's room. I picked it up and they helped me load it. It is a very nice piece of furniture and a terrific price.
Date of experience: September 12, 2017
Thanks for the review! We hope your son appreciates his new bookcase!
Vlad
1 reviews US
We found here the product we were …
We found here the product we were looking for in several other places. Placing the order was easy. Following communication was excellent and delivery was timely and without a hick-up.
Date of experience: September 13, 2017
Thank you for the review! We hope you enjoy your new furniture!
DT
1 reviews US
An easy and pleasant shopping experience!
So easy and pleasant! The best part about shopping here is that they have a massive showroom and the associates are so easygoing as to ask if you want help but also leave you alone if you want. The quality of the products are awesome, the pricing is totally fair. Win win all around!
Date of experience: September 13, 2017
Thanks for the review! Your summary is exactly what we are trying to achieve!
AK
1 reviews US
Excellent Service & Quality
We were looking for solid, good quality bookcases and could not find a source near us in the North Bay. We came across a listing for Hoot Judkins in Redwood City and decided to make the drive there (about 2 hours). We were not disappointed and would make the drive again in the future for our other furniture needs. The showroom is large and filled with quality made items. The sales people are friendly, professional and knowledgeable. They know their inventory and are able to make a variety of suggestions based on your requirements/needs. With the sales persons help, we were able to put together a semi-custom corner bookcase unit to fit our unique space. They offered a wide range of choices in styles, materials and finishes. The finished product is wonderful and looks fantastic in our home. We would recommend Hoot Judkins without hesitation!
Date of experience: September 14, 2017
Thank you for the review! We're glad that we made your trip worthwhile!
BL
1 reviews US
Customer service good
Customer service good. Product quality better than a retail store, but most items still made in China. Ordered a desk and hutch and was told they are made at the factory when they are ordered, but when it was ready for pick up the date of manufacture on the box was 2016 (it's 2017) and stamped made in China. I found out on pick up the hutch was assembled by store's employees. There were nicks and scratches on the assembled unit. I paid a "new" price, I expect a new product.
Date of experience: September 15, 2017
Thank you for the review. More than 80% of our products are made here in the US. We definitely have some import products because they offer a very good value for our customers. These items meet our quality requirements, but are priced well below what a domestically made product would cost. If the item you received does not live up to your expectations please reach out to me to figure out a solution. [email protected]
ISABEL
1 reviews US
Very attentive and helpful
Very attentive and helpful. Good quality furniture. Not high pressure.
Date of experience: September 15, 2017
Thank you for the review!
FERMIN
1 reviews US
Excellent quality and good service!
Excellent quality and good service!
Date of experience: September 15, 2017
Thanks for the review!
MARC
1 reviews US
The shopping experience and the quality …
The shopping experience and the quality of the merchandise is first class.
Date of experience: September 16, 2017
Thanks for the review!
GARY & DEBORAH
1 reviews US
Lots of choices in the store
Lots of choices in the store. We ordered ours and are very happy with the product.
Date of experience: September 17, 2017
Thanks for the review!
LORENZIA
1 reviews US
Above and Beyond
They really helped me when i didn't know where to look for help
Date of experience: September 18, 2017
Thanks for the review!
af
1 reviews US
Problem with the original order that was amicably resolved
Wide selection, good quality, personal service, responsive. Excellent delivery service. Appears to be family-run business. We had a problem with an incorrect item from the original order that was resolved efficiently and economically. Would not hesitate to buy from them again.
Date of experience: September 20, 2017
Thanks for the great review! Sorry again that we goofed on one item, but I'm glad to hear we got it resolved quickly. Fortunately, it doesn't happen very often.
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About
Hoot Judkins offers the best selection of Real Wood Furniture in the Nation. We carry an extensive collection of furniture, made in the USA, from real wood and finished with low VOC products. Several of our top selling lines are made entirely in California, who has some of the most strict finishing standards in the world. Plus, these products are being shipped a very short distance reducing the dependence and cost of fuel and reducing the need for additional packaging materials. We consolidate our delivery trucks reducing our dependency on fuel. In order to expand our selection and price, we do offer some imported furniture. However, we are extremely selective about the products and quality. We only buy from reputable US manufacturers that build quality furniture built to last. We do not buy into the mentality that furniture is "disposable" and should only last a few years.