Reviews 4.1
1,385 total
AF
1 reviews US
Cracked furniture and no follow up.
I ordered a bunk bed and chest and they were delivered on time. The crew did a great job putting together the bed. However, the chest had a crack and one of the drawers was crooked. A photograph was taken of the crack and the Hoot Judkins office was supposed to call me to schedule a repair. It’s been three days and they have not followed up. Not the best customer service.
Date of experience: October 13, 2017
OOPS! I'm not sure why you didn't get called, but we actually ordered a brand new chest for you. As soon as it arrives we will schedule the exchange. I will email you directly as well. - Bobby
J. W. McFarland
1 reviews US
Fast service
Fast service, good delivery,
Date of experience: October 16, 2017
Thanks!
BOB & WENDY
1 reviews US
Great to work with
Great to work with. Great delivery people. I highly recommend them!
Date of experience: October 16, 2017
Thanks!
STEFAN
1 reviews US
Excellent
Excellent, above and beyond service. Helpful from beginning to end. And high quality products no matter how many other places we look at no one even comes close. Will and do recommend Hoot Judkins to anyone who.
Date of experience: October 16, 2017
Thanks!
BETH
1 reviews US
I ordered a custom desk
I ordered a custom desk, when it came in it was facing the wrong direction. Bobby re-ordered the desk and had it delivered within a few weeks. Thanks!
Date of experience: October 16, 2017
Thanks for the review!
DONNA
1 reviews US
I ordered a chest of drawers on a …
I ordered a chest of drawers on a Friday and it arrived at my house the next day. The quality of the furniture is excellent and the service was amazing!
Date of experience: October 16, 2017
Enjoy your new chest!
PAMELA
1 reviews US
Over the past year
Over the past year, I've made two purchases from Hoot Judkins, with each purchase demonstrating excellent customer service and product quality. There will be a third, fourth, fifth, etc. purchase from this fine furniture store.
Date of experience: October 17, 2017
Thanks for the review! We look forward to helping you again in the future!
KEVIN
1 reviews US
Impressive on-line tools, friendly delivery staff
They said they'd deliver my bed in four to six weeks, and they were ready to deliver it on time. They only deliver to the South Bay one day a week, and I was busy that day (Friday), so we put it off for a week. The next week they were delivering to the South Bay on Saturday, and it was easy to track the truck on-line, with a moving map and everything. The delivery guys were friendly and quick, and I'm pleased with the experience.
Date of experience: October 19, 2017
Thanks for the great review! We are very pleased with our Delivery software too!
CHRISTIAN
1 reviews US
Kitchen table + chairs: very satisfied!
Good reviews are boring :-) here's mine: good quality, good service, good prices. Bought a kitchen table + 6 chairs a year ago. Came back recently to buy a side table. No problems at all. Recommended!
Date of experience: October 19, 2017
Thanks! We look forward to assisting you again in the future.
PC
1 reviews US
Salesperson spent time explaining the …
Salesperson spent time explaining the features of the recliners i was interested in. no pressure - just pleasant conversation along with information. always a great experience at Hoot's
Date of experience: October 19, 2017
Thanks!
VICTORIA
1 reviews US
The sales staff was helpful
The sales staff was helpful, but not pushy. We were able to browse and look at the different option. When we had questions, they were able to answer them quickly and knowledgeably. We originally went in for a bookcase, which we got, but found a wonderful recliner and bed. Both were at a great price and perfect for our home.
Date of experience: October 19, 2017
Thanks! Looking forward to helping you again in the future!
HBW and CGW
1 reviews US
What A Great Store!
We were amazed at the lovely and extensive selection of furniture you offer in your showroom. After seeing many possibilities, we selected two tables of beautiful quality and workmanship that met our needs. And, the next day, we returned to purchase a smaller version of the first two. Working with Nick was great-he was so knowledgeable and friendly. We will definitely recommend you to family and friends. Many thanks.
Date of experience: October 22, 2017
Thanks for the great review!
Lori H.
1 reviews US
Great place to go for real furniture
Great place to go for real furniture. Many of the collections can be completely customized for size, stain color, etc. Only 4 stars because our dining room chairs came with the wrong cushions, and it took another 4 weeks for the correct ones to arrive; then, we had to take time off of work to meet them at the house to have them replaced.
Date of experience: October 22, 2017
Thanks for the review! We definitely goofed on the fabric selection for your chairs. Thankfully, it was easy to fix. Thank you for your patience.
MAH-RWC
1 reviews US
Surprising selection of excellent …
Surprising selection of excellent quality furniture! (I recall their early days when they were just “stain it yourself “ oak furniture.) Several price points available. Well stocked showroom staffed with knowledgeable sales people.
Date of experience: October 23, 2017
Thanks for the review. We've definitely grown up from our early days of unfinished furniture!
BARRY
1 reviews US
Good service—niece people
Good service—niece people
Date of experience: October 23, 2017
Thanks!
JENNIFER
1 reviews US
Hoot Judkins offers great quality and …
Hoot Judkins offers great quality and selection as well custom furniture. I have been a customer for over 10 years. I just ordered a custom desk and book cases so I was able to get exactly what I needed. The Hoot Judkins employees are very helpful and knowledgable.
Date of experience: October 23, 2017
Thanks for the review and you many years of patronage!
Jeff
1 reviews US
Local family business with beautiful items and great service!
We had a great experience purchasing a bunk bed and dresser set at Hoot Judkins. Nicholas was extremely knowledgeable and helpful; he didn't try to oversell us on anything, and guided us well on the tradeoffs between different items. A local family business with beautiful items and great service!
Date of experience: October 23, 2017
Thanks for the great review! We'll give Nick a pat on the back.
lisa
1 reviews US
Selection was very good
Selection was very good, there could have been a few more options / styles but overall it was good. Quality was great. Showroom help was fair / good it took some time to track someone down to help, but they were NOT pushy and very helpful once I did track someone down. Delivery was on time, the delivery guys we're super helpful & friendly & on time! I would for SURE shop there again.
Date of experience: October 23, 2017
Thanks for the review. We look forward to assisting you again in the future. Whenever you are looking for some assistance, head to the main sales counter. There is almost always someone there to lend a hand or answer a question.
HADLEY
1 reviews US
Good little sturdy file cabinet that …
Good little sturdy file cabinet that fits perfectly with the style of my house. Wonderful people to work with.
Date of experience: October 23, 2017
Thanks for the review!
MICHAEL
1 reviews US
Our salesperson Joseph was very helpful …
Our salesperson Joseph was very helpful and accommodating. The order went in without a hitch and was delivered when promised. The bookcase cabinet turned out beautiful!!!
Date of experience: October 23, 2017
Thanks for the review! We'll pass along your compliment to Joseph. Enjoy your new cabinet.
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About
Hoot Judkins offers the best selection of Real Wood Furniture in the Nation. We carry an extensive collection of furniture, made in the USA, from real wood and finished with low VOC products. Several of our top selling lines are made entirely in California, who has some of the most strict finishing standards in the world. Plus, these products are being shipped a very short distance reducing the dependence and cost of fuel and reducing the need for additional packaging materials. We consolidate our delivery trucks reducing our dependency on fuel. In order to expand our selection and price, we do offer some imported furniture. However, we are extremely selective about the products and quality. We only buy from reputable US manufacturers that build quality furniture built to last. We do not buy into the mentality that furniture is "disposable" and should only last a few years.