Reviews 3.6
421 total
Michael Walsh
1 reviews US
Quality product
Quality product. Good follow up.
Date of experience: June 03, 2020
Hi Michael, welcome to the Family and thank you for your patience and kindness. -Team HOOK 360
Joshua Moore
1 reviews US
I still haven't gotten what ive ordered…
I still haven't gotten what ive ordered its been 20 days and i emailed the to check up on it and no response yet Update they finally got back with me and are working on getting my order to me Got my package and they are amazing really great quality product guys
Date of experience: June 04, 2020
Greg Gordon
1 reviews US
Outstanding Company and Outstanding Product!
Outstanding company! Yes, it took longer to get my order than I thought it would, but I understand that the demand exploded by adding the COVID mask crowd to the usual customer base. They even sent me an extra gaiter at no charge because of the longer than anticipated wait. Be patient, folks. The product is definitely worth it!
Date of experience: June 04, 2020
Pam A.
1 reviews US
Neck Gaiters
Great product with versatile use! Comfortable, breathable fabric. Easy to have with you at all times... added benefit of wearing as a face mask for protection when out and about.
Date of experience: June 04, 2020
Hey Pam, Thank you for being a part of the HOOK 360 family! -Team HOOK 360
Daisey Ferraiuolo
1 reviews US
Face masks
They are an awesome company! Happily answered all my questions and got my order to me right away. Ordered around 20 masks from them for ocean lifeguards, the material is so soft and breathable but also provides perfect protection. They are the best and will be making purchases in the future😊
Date of experience: June 04, 2020
Hi Daisey, Welcome to the family and we are so glad you love your neck gaiters. Thank you again for your patience and kindness during this time. -Team HOOK 360°
J Stew
1 reviews US
Just my honest review
I recently ordered through hook 360 for the first time at first I was a little skeptical as I usually am with ordering online but with the pandemic going on and everyone ordering I figured it would back orders up it took about 3 weeks but I did receive my order and am very impressed by my items and I talked to a few other people who ordered from other companies and the wait was just as long or longer so big shout out to hook 360 for all you do I will definitely be ordering from them in the future
Date of experience: June 06, 2020
Thank you J and welcome to the Family! Glad to hear you love your gaiters. -Team HOOK 360
Jaime V
1 reviews US
Great Quality Product
I have a family of 6, I placed an order with Hook 360 and 2 other companies (SA, Wild Wrap) at the same time. The whole Covid issue caused a longer than normal waiting time for all 3. But the quality of the ones that I recieved from Hook360 were the best. Theirs were the nicest and most comfortable of all 3 companies, Material and fit wise. Will definitely buy again. I kind of have to, the kids are all fighting for these.
Date of experience: June 07, 2020
Rob
1 reviews US
True Honest Review
Update: like I thought they were just overwhelmed apparently. Although first two orders took a month I got my third order in 14 days. I love these neck gaiters. Glad I found Hook 360! I wanted to post for this company because although I had some issues with my orders and my orders took FOREVER to arrive I have received my orders [both of them] and the quality of the product is fantastic. I had some issues with not getting emails answered but their recent hire of Sam seems to have solved that. Their product is priced way below others I researched and I think it was just a small company being overwhelmed. I wanted to counter the people that were posting that it was a scam. It definitely was not that. You may not get them immediately but they will arrive. SAM, thanks for all your help with my orders.
Date of experience: June 07, 2020
Kevin Emsweller
1 reviews US
Bad Timing, Good Product
Once I placed my order, it took some time to receive. I received one update about a delay and no response to an email. I finally made contact through messaging and my order did finally arrive. My order had a couple of substitutions on style that I indicated to them. They sent the correct ones in a reasonable amount of time and did not ask for a return. In the end, they made good on delivery and correcting an error. My order was place in April, in the midst of COVID. I know that the USPS was overwhelmed during this time as, I assume, was Hook 360. I don't think they are a bad company but maybe just overwhelmed where they over promised and under delivered on delivery of their product. While I was frustrated with the amount of time for delivery, in the end, they made good on customer satisfaction. I leaned towards 3 stars but gave them 4 for a strong finish.
Date of experience: June 09, 2020
JIM R
1 reviews US
Great product!
Great product, it just took a little long to get!
Date of experience: June 09, 2020
Paul Kramer
1 reviews US
Awesome product!!
Awesome product!!
Date of experience: June 10, 2020
Hey Paul, Welcome to the family, glad to hear you love your gear. -Team HOOK 360°
Maria Lind
1 reviews US
We love are neck gators
We love are neck gators
Date of experience: June 11, 2020
Tina Madden
1 reviews US
Happy
started out rocky with the order shipping but once i go it, they are great. light weight, easy to breathe when wearing them. love how they come in their own individual packaging.
Date of experience: June 11, 2020
Hi Tina, We are so glad you like your neck gaiters. Welcome to the family. -Team HOOK 360
Eric Kelly
1 reviews US
Excellent Product
The delivery estimate that was given was a tad bit off but if you have patience and want a great product definitely on the right site or right place. EXCELLENT product for sure. Thank you to everyone at this company for working your tails off! Much appreciated. Thanks🙏🏽💪🏽
Date of experience: June 12, 2020
Sherry Randall
1 reviews US
Gaitor order.
I placed an initial order for 20 gaitors, All of my crew members loved them. With the Covid19 issue and MA requirements for our company to continue to work I placed another order of 100. The company stayed in contact with me though out the process do to unavailable stock. I have recommended Hook360 to everyone that I know in need of face masks.
Date of experience: June 12, 2020
Hey Sherry, Welcome to the Family and we are so glad to hear you and the team are enjoying your neck gaiters and gear. Thank you -Team HOOK 360
Kelli Thomas
1 reviews US
I ordered the neck gaiters from Hook…
I ordered the neck gaiters from Hook 360 to wear at work. I work in a manufacturing plant in Alabama so you know it gets hot! The breathable fabric is great! I do not get too hot or feel like I’m suffocating while still following the face covering procedures. The selection of designs are great too! My son also has to wear a face covering for football workouts (indoor weight training) & he loves the light weight feel too. I have been impressed with Hook 360’s keeping the customers updated on order status & their commitment to the environment. I definitely recommend Hook 360!!!
Date of experience: June 12, 2020
Hey Kelli, Welcome to the family and thank you for the support. We are soo glad to hear you and your son are enjoying the neck gaiters. -Team HOOK 360°
Mervin Martin
1 reviews US
Shipping took a while but the product…
Shipping took a while but the product is much better than I expected.
Date of experience: June 13, 2020
Tony Johnson
1 reviews US
Brett @ HOOK 360 Great Customer Service
Brett @ HOOK 360 contacted me when I placed my order and attached question. Total time from order to deliver of 501 neck gators 17 days. Was put working in the yard today Brett called and said delivery should be on my porch, walked around the front and there they were Bretts brought back the Service In customer service
Date of experience: June 13, 2020
Frank Sherrill
1 reviews US
Great service and great product.
Great service and great product. I would order from them again.
Date of experience: June 14, 2020
Hey Frank, Welcome to the family, we are so glad to hear you are enjoying your gaiters. Thank you, Team HOOK 360
Jacob Jablonski
1 reviews US
By far the best people to buy from ..
By far the best people to buy from ... so I ordered two face shields .. and when I got my package I had three .. and when I looked at them one was the correct one and the other was was not what I ordered and then there was an extra one . So I sent a msg as soon as I got it . Asking how I can send the other two back . Well first they where very apologetic about the mishap and then said they would ship the correct one ASAP .. and wow did they !!!! I would of never thought a company could be so great to deal with and also so fast to respond.. they will have my business forever and I will share it and tell everyone.. Thank you again guys for the amazing product
Date of experience: June 14, 2020
Hey Jacob, Welcome to the family and we are so glad to hear you dig your gear. Thanks for helping us support our mission to improve the planet by donating to the Coral Restoration Foundation. Thank you -Team HOOK 360°
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We ask everyone to bear with us during this current unprecedented state that has affected shipping and couriers. We are working hard to get all orders out. HOOK 360° provides quality outdoor apparel for both men and women. Our products include performance, casual, 360° Bandanas and more. Whether you are fishing, camping, kayaking, biking, snow boarding or enjoying the great outdoors be sure to HOOK the Adv...