Reviews 3.3
159 total
Andy
1 reviews NL
Love these leggings
I'm seriously in love with these leggings. They are soooo soft that it almost makes me wanna live in them practically
Date of experience: March 05, 2018
Hi Andy, thank you for your review. Your feedback and kind words have been passed on to our production and design teams
Anne
1 reviews NZ
BUYER BEWARE
Poor customer service. BUYER BEWARE. You can't really tell what the leggings are going to be like until you get them, then you can't return them. The ones I received were ill-fitting and the pattern placement was bad
Date of experience: March 24, 2018
Hi Anne, thank you for review. We appreciate your feedback as it allows Gearbunch to continue to improve the products provided and service given.
beth
1 reviews US
Ludicrous return policy
Ludicrous return policy. You cannot return leggings if they don't look good on you. Only exchanges for damage or size. I will never buy again for fear of not being able to return.
Date of experience: March 27, 2018
HI Beth thank you for review. We appreciate your feedback as it allows Gearbunch to continue to improve the products provided and service given.
Leslie Cash Jobe
1 reviews US
NOT FOR GIFT GIVING
I had a friend recommend Gear Bunch to me but was hesitant to buy any because they were so expensive. I told several other people about them because I knew they would love all the colors. I sent several customers their way who purchased leggings. My kids knew I love them so they pooled their money and gave me two pairs for my birthday. Sadly, I already had one of the pairs in the tattoo pattern. Gear Bunch would NOT let me trade them for a pair I didn't have. They kept telling me I couldn't return them because of a change of mind. I wrote them 5 times explaining my situation. They basically said, too bad. I love the leggings but the company needs to get a little humility and really give the customer care they claim to.
Date of experience: April 09, 2018
Hi Leslie thank you for review. We appreciate your feedback as it allows Gearbunch to continue to improve the products provided and service given.
Jim Maxwell
1 reviews US
HORRIBLE CUSTOMER SERVICE
HORRIBLE CUSTOMER SERVICE! Please read all the negative reviews and believe them! If for ANY reason you want to exchange/refund the item - YOU CAN'T! No one will return an e-mail and no one will answer the phone. If for ANY reason you are not satisfied with your purchase - oh well, you're out $100. DO NOT BUY!
Date of experience: April 28, 2018
Hi Jim, thank you for review. We appreciate your feedback as it allows Gearbunch to continue to improve the products provided and service given.
Todd Miller
1 reviews US
Second time to order from them
Second time to order from them. First time was perfect. Second time order tracking kept saying it was labeled for shipping. And, saying it. Aaaaand saying it. Called. Typical cheery voice mail blowing you off. Emailed. Got no response. Emailed again and again. Finally got a response telling me to track it myself and giving me tracking numbers which...again...never change, try as I may to look it up daily in vain hope that they finally decided to do something about it. This was over $160 worth of merchandise meant as a mothers day gift. Now, nobody responds at all. My money is gone and I'll do everything possible to flame this company until I get my order...if I ever get it.
Date of experience: May 23, 2018
Hi Todd thank you for review. We appreciate your feedback as it allows Gearbunch to continue to improve the products provided and service given.
diane
1 reviews US
Only wish there was a rating WORSE than…
Only wish there was a rating WORSE than 1 star. Worst customer service policy EVER. They DO NOT ACCEPT RETURNS.....period. Know that before you order. Read the VERY FINE PRINT. I would never order from a company that does not allow returns, there is simply no reason to have a policy like that. You can't know if you will like an item or that it will fit until you receive it and try it. It should then be RETURNABLE. Buyer beware. This was my first and last interaction with GearBunch.
Date of experience: November 01, 2018
HI Diane, thank you for review. We appreciate your feedback as it allows Gearbunch to continue to improve the products provided and service given.
EmaLee FitzSimmons
1 reviews US
good quality product ruined by terrible shipping
I like the sweatshirt, but it took FOREVER to ship. Almost a month. And I paid for express shipping which was useless because once it was actually shipped it took over a week to get to me. Their customer service was totally unhelpful. Do NOT buy from here. You'll find better, cheaper, and faster-to-ship clothing elsewhere.
Date of experience: November 10, 2018
Hi Emalee, thank you for review. We are sorry that your print on demand product took longer to receive than expected. We appreciate your feedback and have made improvements to ensure the production and shipping times are clearer on the website.
Jo
1 reviews US
I have ordered 3 times from this…
I have ordered 3 times from this company. Every pair was exactly as promised and arrived timely. The patterns are very fun. I am 5’0” and ordered Small the first time. The next two orders were XS which is better. They are too long of course so the capris are better if you are short and don’t like ankle bunching. Price is high, but if you sign up your email, They will send you discounts. Right now I have a discount for 20% off $100, 30% off $200, and 40% off when you spend $300. But be prepared to get a lot of emails! So sometimes I get my friends together and we buy three or four pairs just to get the discount. I refuse to pay full price for these when you can get higher quality leggings for the same price. The quality is pretty good, but not supportive like Athleta or Lululemon. But of course the patterns are fun, so I buy them for that. They are super comfortable and wash well without fading. The inside is white so when you squat the dark colors turn lighter but are not see-through if that makes sense. My friend ordered the white baseball ones and said they were see-through. Most of the bad reviews seem to be about customer service and returns which I have not used either of those services. Made in the USA is a plus!
Date of experience: November 11, 2018
Hi Jo, thank you for your review on sizing, fit quality and price. We appreciate the feedback on the wash and wear of the leggings, it is great to hear the bright colors do not fade after washing.
Theresa
1 reviews NL
Absolutely love the patterns i ordered
Absolutely love the patterns i ordered. I maybe should have ordered a size down but was affraid they were not going to fit. These are the most vibrant ones i got. Safe to squad in and they stay were they need to stay. Will order again. I dont know why others complaint about the support, they have been very helpful to me.
Date of experience: November 17, 2018
Hi Theresa, thank you for your review, it is great to hear our Support Team was helpful with your inquiries.
Carolina
1 reviews US
Too expensive but quality is not reach expectation
I am a big fan of yoga pants and leggings from different brands. One thing I have to admit is that GearBunch has a creative designs on leggings which leaded me to purchase a bunch from the company. Once I have received all of my leggings. All designs are prefect but the material and quality are cheap compare to the price which is expensive almost $90 included tax. With the same price you can buy good quality of leggings; Lululemon, Athleta, Werkshop, Liquido, and bla bla bla. Some brands might be cheaper!!!!
Date of experience: December 15, 2018
Hi Carolina, thank you for review. We appreciate your feedback on the designs and price as it allows Gearbunch to continue to improve the products provided and service given.
Nicole
1 reviews US
This company is a SCAM!!
I received my order confirmation from GearBunch on November 23, 2018. I called them on December 06 to request express shipping because I had still not received confirmation that my order was shipped, and received no response. I have called them, emailed them, and sent IM’s on Facebook for the last 2 weeks with no response. Cancelled my order and requested a refund and no response. The phone number they provided is voicemail only and asks for your email address, not a return number. This company is a SCAM!! AND I have found that they have multiple complaints with the Better Business Bureau.
Date of experience: December 18, 2018
Hi Nicole thank you for review. We appreciate your feedback as it allows Gearbunch to continue to improve the products provided and service given.
Dawn T Sinay
1 reviews US
Gearbunch sell crap from China
Crap and no refunds they say they make these leggings can be found on Alibaba $6.95 not $79 scam scam scam, I will share this with everyone gearbunch you should be ashamed of yourself !!!!!!
Date of experience: January 07, 2019
HI Dawn thank you for review. We appreciate your feedback as it allows Gearbunch to continue to improve the products provided and service given.
Robert
1 reviews US
Gearbunch sets new low standard for customer service
I ordered some leggings in late November to give to my girlfriend as a Christmas present. She tried them on several days after Christmas only to find out that the legs were noticeably uneven. When I tried to call Gearbunch.com customer service, they only allow you to leave a phone number and promise you return your call “within 24 hours”. Don’t believe them, they never will! I finally got a response to my many emails saying only to get a response stating that it was beyond the 30 day return/refund period. It was a freaking Christmas present! What retailer does not realize that Christmas giving poses a slightly different scenario for refunds? Eventually, after multiple emails, someone emailed me back telling me to submit photos of the faulty leggings to “Imgur“ which is an absolutely impossible site to navigate and they keep claiming they never received the photos. I give up. I would never order anything from Gearbunch.com again. The quality sucks and their customer service sucks even worse!
Date of experience: January 17, 2019
HI Robert, thank you for your review. We appreciate your feedback as it allows Gearbunch to continue to improve the products provided and service given.
Susan Spencer
1 reviews US
Unacceptable experience, poor customer service
I ordered a sweatshirt mid December and now its Jan 25th and I still have not received it. I have called the toll free line twice but you can't speak to anyone. I have sent many emails asking where the order is and all I get is a canned email response. I paid through pay pal, so I guess I am going to have to dispute the charge since I do not have my merchandise. Poor customer service as obviously something has gone wrong with the order and no one wants to help me :(
Date of experience: January 25, 2019
Hi Susan, thank you for review. We are sorry there was a problem with the delivery of your order. We appreciate your feedback as it allows Gearbunch to continue to improve the products provided and service given.
G.A.
1 reviews GB
I only give one star as I received my…
I only give one star as I received my order so quickly that I knew it couldn't have been sent from the USA. Tbey say "Everything is cut and made in the USA. My a*&. Shame I can't attach a photo of the Latvian postage or the message on fb messenger I got saying tbey operate one factory in USA, one in South America and one in Europe. Does that sound like "Everything printed and made in USA"? You decide.
Date of experience: February 09, 2019
Hi Anne, thank you for review. We appreciate your feedback as it allows Gearbunch to continue to improve the products provided and service given. Gearbunch has a few production facilities https://gearbunch.com/policies/shipping-policy. Which facility your order comes from depends on where it is being shipped to and which facility has the capacity to fulfill the order (especially in the busiest times of the year), to ensure you get your order in the quickest time possible As your order was being shipped to the UK, it was made and shipped from the Europeans facility.
Xavier Abad
1 reviews US
Their return policy is poor
Their return policy is poor. Do not buy anything from them. If you're not happy with your purchase, you are out of luck as far as a return is concerned. Don't be fooled by their upbeat marketing.
Date of experience: February 27, 2019
Hi Xavier, thank you for review. We appreciate your feedback as it allows Gearbunch to continue to improve the products provided and service given.
Mark Maxham
1 reviews US
Terrible shopping experience
Terrible shopping experience. I was on their site, and was bombarded with distracting popups, that I couldn't dismiss. I tried to contact customer support via FB messenger, and got no human response. Then their automated system started using FB messenger to spam me! This is far and away the worst online shopping experience I've ever had.
Date of experience: March 11, 2019
Hi Mark thank you for review. We appreciate your feedback as it allows Gearbunch to continue to improve the marketing and advertising
Veronica Dickerson
1 reviews US
Do not buy from this company
Do not buy from this company! Customer service is terrible. I purchased a pair of leggings that were much lighter in color than portrayed on website. I simply wanted to return for something else. They would not do the exchange. BEWARE if you buy it and it's not what you expect YOUR STUCK with a very expensive pair of pjs.
Date of experience: March 20, 2019
Hi Veronica, thank you for review. We appreciate your feedback as it allows Gearbunch to continue to improve the products provided and service given.
Food Writer
1 reviews US
WORST CUSTOMER SERVICE!!!! DEFICIENT PRODUCT!!! BEWARE!!!!
They changed their waistband DO NOT PURCHASE FROM THEM ANYMORE!!! The new waistbands do not hold up and are flat and fall down when you even walk!!! What a shame!!!! Looks like I will be filing suit and contacting all of you shortly to join because so far no refund. They’ll enjoy paying my attorneys fees and costs on top of refunding my money!
Date of experience: May 06, 2019
Gearbunch is not able to respond to this review as there have been no orders placed with Gearbunch under the name "FoodWriter".
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About
Convinced your favorite leggings can't get any better? We know they can. GearBunch is your one-stop online shop for the highest-quality, all-over printed leggings and apparel. Founded in 2016, GearBunch was created with the goal of offering one-of-a-kind, all-over printed leggings, apparel and accessories for prices that are drastically more affordable than the competition. We work with some of the industry's top designers and the best printers in the business to provide products that are fashion forward, top quality and budget-friendly.