Reviews 3.3
159 total
EJM
1 reviews US
Ordered May 17...No products yet and no response to emails
I ordered on May 17, 2020 and have yet to receive my order. I have sent them several emails requesting a status update but no one has responded. I am disappointed. The leggings appear to be very nice. Instead, I am going to have to request my credit card company refund my money. EJM
Date of experience: June 08, 2020
Hi Elizabeth, All Gearbunch products are printed, cut and sewn on demand, and due to the COVID19 workplace safety restrictions, there have been delays with the usual production times. Email updates have been sent to customers, and our customer support team has been responding to the emails regarding your order 81057. You have not advised in either of your emails sent to [email protected] that you would like your order cancelled and refunded.
Cara
1 reviews US
Great product
Great product, shame about the customer service. It has been a month since I placed an order and want to talk to someone but your'e only option is to get an email within 24 hours. This is poor service, makes me reluctant to ever order again and still wondering where my order of 4 pairs of leggings is.
Date of experience: June 09, 2020
Hi Cara, there are no order in our system with the first or last name "Cara" since 31st December 2019. There also has not been anyone contact our support team with the name Cara. If you could contact our support team [email protected] they will be able to assist you.
Donna
1 reviews US
Amazing
The shipping time was awful and made me suspicious that this company was fraudulent. I’m glad I was wrong. I finally received my order and my leggings are amazing. Worth the wait.
Date of experience: June 12, 2020
Hi Donna, We are glad to hear your are happy with your leggings. Once again, we apologize for the inconvenience the COVID delays caused
Jerry Jones
1 reviews US
I wish I could give them ZERO stars
I wish I could give them ZERO stars. Products never shipped. I would say poor customer service if i could. But NO customer service is more like it. DO NOT EVER ORDER ANYTHING FROM THEM. Neither of these orders are mine. Proving further your inadequate customer service capability. I need help with order 81027 Yes customer support did reply with an unsatisfactory response. Which was we can't tell you anything about your order other than we'll let you know when it ships. And that is the question: When is it going to ship? You have had my money way too long without me having the product I paid for.
Date of experience: June 13, 2020
Hi Jerry, there have been two orders placed with Gearbunch under the name Jerry Jones, Order 50691 placed on the 10th July 2018, which was delivered on the 17th July 2018 and Order 54652 placed on the 17th September 2018, which was delivered on the 25th September 2018. There has not been any contact with our support team to advise you did not receive your orders back in 2018. If you have recently placed an order under a different name, could you please contact our support team, [email protected] so that they can assist you with the status of your order. P.S Sorry Jerry, your review is under a different name to the name your order was placed under. Our support team has been in contact with you regarding your order 81027
Nedda Rimmington
1 reviews US
Nice Product, but delays in items
I wish I had read the reviews of GearBunch before I purchased, but in the end I am happy I did order the product and it worked out well. On June 5th I thought I was getting their advertised buy 2 get 1 free offer. Well the 2 items I purchased came, but no free pair of leggings as their advertisement promised. Order #81552 the packing slip had the question "... only seeing part of your order? No worries, this is because sometimes we ship things separately due to packaging constraints, This shipment includes 2 out of 3 items in your order." 2 weeks and still no 3rd item received. The 2 pairs I did purchase are really nice and I am happy with them and their fit. I only wish they would have sent all 3 pairs. I did send them an email about this and they said the delay was due to the COVID-19 and the pants were in production. Today I received the 3rd pair. I am giving them 4 stars because the product is really nice. I find it odd that the free pair I ordered was the one that was delayed. Maybe it is a coincidence. I also find it odd that after I did complain I got the pair in a week. I am happy they responded so quickly, but wonder what would have been the case had I not first given the 2 stars review which I am now editing and had I not complained. The product is beautiful and fits so all is well.
Date of experience: June 23, 2020
Hi Nedda, thank you for leaving your review. We are sorry that the COVID delays and restrictions caused problems with getting your order within our usual time frames. We appreciate your patience and understanding, and are happy to hear you are happy with the leggings you have received.
Barbara DeMott
1 reviews CA
Gear Bunch order has still not arrived after almost two months
I am another unhappy customer waiting for an order from May 20th (it is now July 14th) with no information but the original confirmation of my order. I have emailed several times and get the standard response as other buyers. They write I should check with my local post office over the delays. I don't think so as all orders I have placed even to the US from Canada have come in less than two weeks. Barbara
Date of experience: July 15, 2020
Hi Barbara, thank you for your review. We are sorry for the delays that occurred during the height of the COVID pandemic, and for the inconvenience and frustration it caused customers. Gearbunch appreciates you continuing to support our business, and am pleased that the order you placed in July did not experience the same delays
Janice Chong
1 reviews SG
Beware of this seller
Beware of this seller! Liar!! I did not received three pairs of leggings that I have purchased from them since April 2020. I emailed to the customer service and provide with the tracking number LY008509987LV but they just don’t bother and no reply at all!! Cheating company!
Date of experience: July 28, 2020
Hi Janice, thank you for your feedback. We are sorry that your order was heavily delayed due to the restrictions with international deliveries during the height of the COVID pandemic. A full refund was provided, as it was thought the shipment was lost in transit, but we are pleased that your order was delivered on the 7th August
Didi Asgeirs
1 reviews IS
This is the BEST leggings EVER
This is the BEST leggings ever my world changes when I bought first ONE I have 10 leggings and I love them ALL so comfortable and so colorful EVERYWERE I go people notice me for my OSOME GEARBUNCH LEGGINGS❤❤❤
Date of experience: September 10, 2020
Hi Didi thank you for your review. I will pass your kind words on to our design and production teams. Gearbunch looks forward to launching some new bright and colorful designs and new products soon.
Jan Kaupas GK
1 reviews US
I have bought and continue to buy…
I have bought and continue to buy GearBunch attire for my wife. She is a kickboxing Instructor and loves them. Everyone is always complimenting here and asking where she got them. Always spreading the word for a great product.
Date of experience: September 10, 2020
Hi Jan, thank you for your review and your continued support. We are pleased to hear your wife loves her Gearbunch Leggings.
Sue Brunelle Carpenter
1 reviews US
I have many pears of leggings from…
I have many pears of leggings from Gearbunch. I love the fit and style of them. I have not ordered any since the covid pandemic but prior to that I received all my orders without an issue.
Date of experience: September 10, 2020
Hi Sue, thank you for your review of your Gearbunch purchases. We look forward to see you again soon!
Ashley Regenass
1 reviews ZA
I have been buying capris & leggings…
I have been buying capris & leggings for my wife for years from GearBunch. This is over 5 orders. The product is great quality, there is nothing like it from anyone else. We had one issue where the size of one pair of leggings was XS where we ordered S and I found it really easy to make contact and have the leggings replaced. Great product and great service.
Date of experience: September 10, 2020
Hi Ashley, thank you for your review of your Gearbunch experiences and for your ongoing support of the Gearbunch brand. We are pleased to hear that the problem with the incorrect size was resolved easily and our customer support team made it an easy process.
adrienne kinsey
1 reviews US
the best leggings ever!!!!!!!!!!!
the best leggings ever!!!!!!!!!!!
Date of experience: September 10, 2020
Hi Adrienne, thank you for your review. We think to too :)
Steve Arnold
1 reviews US
Great Service and Products
Every instance in which I have bought free m you has been a delight. The results (the products) have fit my girl perfectly and she loves them (we just got her daughter a number of sports bras she loved them so much).
Date of experience: September 10, 2020
Hi Steve, thank you for sharing your Gearbunch experience. We are pleased to hear your purchases continue to delight.
Andrea LoMonaco
1 reviews US
Best leggings I own!
I have bought well over 10 pair of these leggings. They are extraordinary! Comfortable, true to size, squat proof, never lose their shape or color. They do not pill or stretch out. Ive had a few pairs for over 4 years and they are still just as good as the day I bought them. You get your money’s worth and then some with this product. I power-lift so I need my leggings to stay in place which they absolutely do. Last but not least I get compliments on the awesome patterns all the time. I’m a walking billboard for this company! 100% satisfied customer here.
Date of experience: September 10, 2020
Hi Andrea, thank you your review and your feedback on the wear and fit of Gearbunch leggings. We appreciate your ongoing support of the Gearbunch brand
Angelina Cuervo
1 reviews US
Great products
Great product, great service! Lots of legging and capri selections. Super comfortable! I wear mine year round. You can wear them out, exercise in them or sleep in them .. multi functional. The sales staff is super easy to work with, sizing is right on and returns or exchanges are super easy. Loads of selections are available and I’m always alerted to new Items. Great job!! I’ll be back! 👍🏻😁❤️
Date of experience: September 10, 2020
Hi Angelina, thank you for your feedback on the service and products you have received from Gearbunch. It is great to hear from customers on how versatile Gearbunch products are and how they fit into everyday life.
Laureen
1 reviews US
Fitness Instructor gives thumbs up !!!
I have ordered from Gearbunch for a couple years now and I love their products. I teach several high intensity fitness classes each week and these leggings really withstand a beating ! ! I get bored with plain old leggings; but these are vibrant and totally fun !! I even get lazy sometimes and throw them in the washer (air dry though) and they hold up great !! While shipping delays may happen due to the pandemic, they are totally worth the wait !!! Order your Halloween leggings now !!!
Date of experience: September 10, 2020
Hi Lauren, Thank you for your review. It is great to hear that the products are durable as well as practical and comfortable. We appreciate your understanding and patience with the slight delays due that have occurred due to COVID.
portia boldin
1 reviews US
The Shutdown
I order 3 pairs of leggings during the Covid shutdown and I fully expected a delay. I didn't mind at all because I got my leggings and where was I going to go? I knew that when lockdowns were lifted, I could go out in STYLE. So I'm understanding and I know that the Gearbunch team is working hard to fulfill all orders, and they have no control over shipping matters. Thanks for the great product and keeping me in style. People continue to ask "Where did you get those cool tight"? Thanks!!!!!
Date of experience: September 10, 2020
Hi Portia thank you for your feedback and your continued support We appreciate your understanding and patience with the slight delays due that have occurred due to COVID.
Lisa
1 reviews US
I love the leggings from Gear Bunch
I love the leggings from Gear Bunch! The material is very soft and keeps its shape! They come in great colors and patterns, something for everyone! I get so many compliments when I wear them. Super great product!
Date of experience: September 10, 2020
Hi Lisa, thank you for your review and your continued support. I will pass your kind words on to our design and production teams
cristy
1 reviews US
I bought my first pair of GearBunch…
I bought my first pair of GearBunch leggings for the design, the second pair for the fabric. I have no excuse for the other seven pairs. I love these things and the only reason I don't order more is that they've lasted for years and still look fabulous. At least everyone tells me they look fabulous, and they can't ALL be that polite.
Date of experience: September 10, 2020
Hi Cristy, thank you for sharing your Gearbunch experience. We are pleased to hear your leggings still look great a couple of years later :)
Customer Christine Ellis
1 reviews US
I have purchased at least 20 pair
I have purchased at least 20 pair, they are the best material, they do not fade in the wash, they feel like you have nothing on. I have even worn a pair of leggings with a blazer and hat!everybody ask's where I got them!
Date of experience: September 10, 2020
Hi Christine thank you for sharing your Gearbunch experience. We love to hear that the products are durable as well as practical and comfortable. Thank you for your continued support
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About
Convinced your favorite leggings can't get any better? We know they can. GearBunch is your one-stop online shop for the highest-quality, all-over printed leggings and apparel. Founded in 2016, GearBunch was created with the goal of offering one-of-a-kind, all-over printed leggings, apparel and accessories for prices that are drastically more affordable than the competition. We work with some of the industry's top designers and the best printers in the business to provide products that are fashion forward, top quality and budget-friendly.