Reviews 3
1,306 total
Hannah
1 reviews US
It took 3 weeks for my item to ship
It took 3 weeks for my item to ship. When I reached out I was told they needed more warehouse staff. I feel for the situation, but I needed to buy the product from another seller as we needed the product. Very unfortunate experience. I wish I had been told via email rather than having to reach out to customer service myself.
Date of experience: May 02, 2024
Daniel S
1 reviews US
Great product and customer support
Great product and customer support! Will continue to be #1 shin guard choice for our household.
Date of experience: May 03, 2024
Shawnee Havins
1 reviews US
Overall experience was great
Overall experience was great, my only complaint was that I order some stuff on Monday and paid for 4 day shipping. Its now Friday and my order just shipped out today. Other then that small thing every else has been great
Date of experience: May 03, 2024
MB
1 reviews US
Slow Order Processing
I can't evaluate the product yet, but after six days of placing the order, the shipping label has just now been created. So it hasn't even shipped.
Date of experience: May 06, 2024
Mark
1 reviews US
Disappointing Experience
I ordered on a Friday, with the promise it would be to my house by my son's birthday the following Tuesday. It did NOT ship until his birthday and all I got were excuses from the customer service team. I paid extra for expedited shipping and they didn't even make the deadline...and worse....I didn't get credit for the extra charge. Very disappointed with my experience!!!
Date of experience: May 06, 2024
Henry Torres
1 reviews CO
excellent quality of products.
excellent quality of products. fast shipping. easy to buy in the virtual store the description of the products is accurate thanks! G-FORM
Date of experience: April 25, 2024
Nope
1 reviews US
Haven't rcvd item yet
Haven't rcvd item yet
Date of experience: May 03, 2024
Timothy Walker
1 reviews US
Responded very quickly
Responded very quickly, asked and answered all questions! Thank you again
Date of experience: May 08, 2024
Bill
1 reviews US
Improve your shipping time
Improve your shipping time. Ordered on Wednesday and it didn’t ship till Monday. I could understand if I got free shipping then I would be on your timeline but if I pay for shipping it should go out the next day.
Date of experience: May 06, 2024
Nick
1 reviews GB
Exemplary customer service from Lauren!
Lauren's customer service was EXCEPTIONAL. After ordering originally through a partner platform (Expertvoice), Lauren was able to help initiate a return, refund and then subsequent replacement, honoring the partner discount. I couldn't have asked for more, where she communicated quickly and thoroughly at every step. It's given me a stronger brand impression even before I've used the product, exemplary service!
Date of experience: May 08, 2024
Greg Ruf
1 reviews US
I had to return two items that didn't…
I had to return two items that didn't fit my kids. I sent out an email to G-Form and they responded back right away about how they wanted them returned and they also sent me another code for free shipping and I was able to get the same sale price on two different items. Keep it up I will definitely order more items in the future.
Date of experience: May 09, 2024
Willie Brown
1 reviews US
Processing & Shipping Is Way Too Slow
Ordered my product more than a week I’m advance of when I was planning on using the product. It took nearly a week for the item to even be shipped and then the 4-5 business days of shipping is now taking 6 days. There’s no reason in this day and age that a non international product should take that long to reach a customer. Especially when there was nothing that said the item was not in stock. Not to mention I had to pay for the shipping because my item was 1 cent short of the free shipping price of $75. The total price of my product after paying shipping and tax was $90.
Date of experience: May 06, 2024
KN
1 reviews US
I paid extra money for expedited…
I paid extra money for expedited shipment (2-6 days) so the knee guards can be used as soon as possible. Today at day 7, I got an email sent that the label was just created. This means I paid extra money for no reason and I would like to get my shipment money back. The knee guards will not make it in time for the games.
Date of experience: May 10, 2024
Joseph Sullivan
1 reviews US
Sizing chart was accurate
Sizing chart was accurate, pads fit properly & stay in place, 2XL gloves fit my monster hands, great product, looking to buy padded shirt & shorts for more protection, that I hardly know is there, until I need it !!!
Date of experience: May 09, 2024
Janice Suan
1 reviews US
Amazing customer service!!
Amazing customer service!!
Date of experience: May 09, 2024
Paul Rosa
1 reviews US
I have been in 2 bad crashes walked…
I have been in 2 bad crashes walked away from both all my gear is from you!
Date of experience: May 13, 2024
Rob Nightwine
1 reviews US
I ordered this on Sunday and I just…
I ordered this on Sunday and I just received the shipping notice. I ordered it for this coming weekend and probably will not have it.
Date of experience: May 15, 2024
MP
1 reviews US
9 days for shipping from time of order
9 days for shipping from time of order, 3 days processing and six for shipping. Good for handcrafted bulk shipments but get with the times…
Date of experience: May 15, 2024
Lior Regenstreif
1 reviews US
Best customer service I have received…
Best customer service I have received in a very long time! I’m a client for life
Date of experience: May 16, 2024
Carey Nussbaum
1 reviews US
Does not Ship promptly as per their shipping policy
Their shipping policy they quote is 1-3 business days which is pretty slow. Then on top of it they send a shipping notification 4 days into it but don't even ship it. UPS Still has no information on it at all on the 5th day.
Date of experience: May 16, 2024
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G-Form, known for their revolutionary SmartFlex technology, manufactures and sells protective gear for sports such as soccer, baseball, and bike. G-Form takes pride in knowing they are protecting talented athletes.