Reviews 4.2
557 total
CHRIS AMEMIYA
1 reviews US
Great attention to my requests and…
Great attention to my requests and inquiries.
Date of experience: April 10, 2018
SOREN MOLINA
1 reviews US
Excellent service!!
Excellent service!!! Always helpful and supportive!!
Date of experience: April 10, 2018
Karen Anderson
1 reviews US
Very happy with my new bike and the…
Very happy with my new bike and the assistance that I received in deciding which bike to get.
Date of experience: April 10, 2018
PHILIP
1 reviews US
Excellent customer service!
Excellent customer service!
Date of experience: April 10, 2018
Candice Chilton wife
1 reviews US
I have a few bikes which have been…
I have a few bikes which have been serviced by Folsom Bike and really enjoy their staff! They are the best!
Date of experience: April 10, 2018
SM
1 reviews US
Overall great service except getting…
Overall great service except getting back to me when I called requesting a manager call back about a problem with the bike. I never received a call back from anyone including a manager fir more than a week. I had to physically go to the store, make an appointment to service my bike. Otherwise would have given 5 stars.
Date of experience: April 10, 2018
D. VERNER
1 reviews US
Restoration of Nishiki Olmpic 10 speed
They did a great job cleaning up and truing wheels on a 1978 Nishiki Olympic 10 speed, preserving the original steel rims and completing an overall tuneup. Great Job
Date of experience: April 10, 2018
MATT WILLIAMS
1 reviews US
The staff at Folsom Bike is always…
The staff at Folsom Bike is always welcoming and very helpful. Best shop in the area!
Date of experience: April 10, 2018
WILLIAM MEYER
1 reviews US
Very helpful staff and quick…
Very helpful staff and quick turnaround! Great job.
Date of experience: April 10, 2018
JESSIE WADKINS
1 reviews US
Got a great deal on an awesome bike
Got a great deal on an awesome bike. Always friendly customer service. I only wish that there had been a more thorough setup and fitting when I purchased the bike. You can’t properly set shock sag based on rider weight. That is a starting point, and you have to adjust from there with the rider on the bike.
Date of experience: April 10, 2018
JEFF YOUNG
1 reviews US
Staff was super helpful and…
Staff was super helpful and knowledgeable! Definitely going back for gear and coffee!
Date of experience: April 17, 2018
Hi Jeff, Thank you for your review. We are so glad that we were able to help you and we look forward to seeing you again in-store soon!
MITCH
1 reviews US
I brought my bike in to have the brakes…
I brought my bike in to have the brakes adjusted/fixed. The individual at the counter was difficult, talked down to me, and pushed for me to do a complete bike tune-up (at $85) despite it being a new bike. In addition, it would not be completed until 6 calendar days later. I shared that I wanted to ride the bike the next day and that only needed the brakes fixed and if I needed the full tune-up later...I would bring it back. The individual reluctantly agreed to do for $30.00. When I picked up the bike the next day he attempted to charge me the full $85.00 with a commitment that I would bring the bike back in for the "rest of the work". I reminded him that our agreement was $30.00 for the brake fix and I would bring in for addition work if needed. He disagreed w/ me but reluctantly charged me the agreed upon $30.00. My plan is to upgrade and purchase another bike in the next 12 months. However, I will not consider Folsom Bike in El Dorado Hills.
Date of experience: April 28, 2018
AARON TERRAZAS
1 reviews US
Love these guys
Love these guys, they are always ready to go the extra mile for you and get you on the road. If I have a bike issue right before race day, I know they will get it done for me. Thank you for all you do for us; it is very much appreciated.
Date of experience: May 02, 2018
MIKE JOHNSEN
1 reviews US
Trusted expertise and service.
Trusted expertise and service.
Date of experience: May 02, 2018
MICHELLE YANCE
1 reviews US
Folsom Bike and the staff is amazing
Folsom Bike and the staff is amazing! They go above and beyond my expectations!!
Date of experience: May 02, 2018
RYAN MERRYMAN
1 reviews US
Super helpful staff
Super helpful staff, had all the stuff I needed to fix my shifter and install cables.
Date of experience: May 02, 2018
Josh
1 reviews US
Great crowd of people
Great crowd of people, great product selection, and much welcomed coffee at the Grind. Best bike shop in NorCal.
Date of experience: May 02, 2018
JILL
1 reviews US
Best service and best bike shop around!
Best service and best bike shop around!
Date of experience: May 02, 2018
ROLANDO TAEZA
1 reviews US
Folsom Bike is Simply the BEST
Folsom Bike is Simply the BEST! They are knowledgeable and professional.
Date of experience: May 02, 2018
HEIDI
1 reviews US
Great experience
Staff took their time, explaining all features of bikes in detail. Allowed us to test ride various bikes. Great experience.
Date of experience: May 02, 2018
Contact
About
Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA