Reviews 4.4
3,203 total
Catherine
1 reviews US
I'm very please with the services and …
I'm very please with the services and care i receive from my credit union.
Date of experience: August 23, 2017
Hi Catherine! Thanks so much for the thoughtful review. Have a glorious day!
Theresa
1 reviews US
Dugood has worked hard for me to …
Dugood has worked hard for me to accomplish all my needs. I am so thankful for everything they have done to help me keep moving up the ladder.
Date of experience: August 23, 2017
Hi Charlotte! It is so encouraging to hear how we've helped you. Thanks for excellent review. We're truly grateful for your membership!
Morris Williams
1 reviews US
I have been a member since 1961
I have been a member since 1961, and have never had a bad experience. Every time I have gone into the credit union I have been treated with respect.
Date of experience: August 23, 2017
Hi Morris! We love hearing stories like yours. It sounds like you've been with us since the very beginning. Thank you for your kind comments. It's an honor to serve you!
Terry
1 reviews US
The Jasper office has treated me super
The Jasper office has treated me super
Date of experience: August 23, 2017
Hi Terry! We're so glad you're having a great experience at our Jasper branch. Members like you make doing what we do a true pleasure. We look forward to serving you on your next visit.
Amy
1 reviews US
Excellent
Excellent, Very courteous, always answers our questions, I recommend this credit union
Date of experience: August 23, 2017
Hi Amy! We really appreciate your kind words and the recommendation. Your opinion is so important to us!
Laurie
1 reviews US
I have had accounts at several …
I have had accounts at several different Credit Unions, and regular banks over the years. I go to DuGood once a month and the employees are there to greet you as you enter, and the staff is always so friendly and helpful. when I purchased my Polaris Ranger in 2014, I could not have ask for better care from the DuGood at the Jasper, Tx location. It was a Saturday and Tammy did not leave until my deal was completed. I have since purchased a new vehicle this year and chose to finance at DuGood in Beaumont on Major Drive. The Loan Officers were Awesome and finished the process quickly so I could return to work. Thank you to the Wonderful staff at both of these locations. Laurie
Date of experience: August 23, 2017
Hi Laurie! WOW! We can't begin to tell you how nice it is to hear such great feedback. We want every single member that walks through our doors to experience the same level of service. We look forward to seeing you next month. It's an honor to serve you!
Jennifer
1 reviews US
Great bank to work with
Great bank to work with. Never have trouble with taking money out or putting money in. Ladies are always polite and generous when I always go to the bank ! The app on iphone is very useful and easy to keep track of your account, love this company and wouldnt change to a different one !
Date of experience: August 23, 2017
Hi Jennifer! Thank you so much for taking the time to write such a nice review. It makes us really happy to know you're having a good experience at your local branch... and that the mobile app is convenient for you. Thanks for being such a loyal member!
Darwin
1 reviews US
So much better than a bank.
So much better than a bank.
Date of experience: August 23, 2017
Hi Darwin! We appreciate your review, and we're so glad you think so. We think credit unions rock too, and we're really glad you're a member!
Emily
1 reviews US
DuGood has always been friendly and …
DuGood has always been friendly and helpful.
Date of experience: August 23, 2017
Hi Emily! Your review made us smile. Thanks so much... and have a lovely day!
Sheila
1 reviews US
Had very good experience
Had very good experience , and the people are very friendly and veru helpful
Date of experience: August 23, 2017
Hi Sheila! We're so grateful for your feedback. It's a pleasure serving members like you!
KellyVargas
1 reviews US
I made the best desicion when I …
I made the best desicion when I transferred to Dugood Federal Credit Union. I have fast and friendly service, there is always someone willing to help and when I had problems with my account it was handled appropriately. I will always keep my business with them.
Date of experience: August 23, 2017
Hi Kelly! What an honor... we know there are a lot of choices out there. Thank you so much for choosing DuGood! Please let us know if you need anything in the future. We're so grateful for faithful members like you!
Jody and Connie Whiteside
1 reviews BE
I am so pleased with the service that …
I am so pleased with the service that DuGood Credit Union has provided us on our transition to Belgium. The location on Major Drive had gone over and above in this transition and as of this date, we have had no issues in using our debit/credit card. Thank you so much for handling the wire transfers in and keeping the transactions simple. Jody and Connie Whiteside
Date of experience: August 23, 2017
Hi Jody and Connie! Wow... what a transition! We are so thrilled that our Major Drive team provided you with exceptional service, and that your debit/credit cards are working well. Your review will be so encouraging to our staff, and we can't wait to share it with them. Best of luck in Belgium!
Jeffery hebert
1 reviews US
Been an all around great bank.
Been an all around great bank. Helped me establish my credit. They even also help me get my first two new vehicles. Won't be long and I'll be using them to get my first home built
Date of experience: August 23, 2017
Hi Jeffrey! It's so awesome to hear stories like yours. Our goal is to be able to help our members no matter where they're at on life's journey. We've shared some pretty important milestones together. Thank you so much! We really appreciate your business.
Cindy
1 reviews US
Always professional and friendly
Always professional and friendly. Branch is located in my building so convenience is AWESOME!!!!!!!!!!!!!
Date of experience: August 23, 2017
Hi Cindy! We're guessing that you must be one of our Edison Plaza members. We love being in the building too! We're so happy that you're having a great experience with us.
Shonda
1 reviews US
Insightful informationive
Insightful informationive
Date of experience: August 23, 2017
Hi Shonda! Thank you for the kind review. Cheers!
Aspen
1 reviews US
Awesome credit union
Awesome credit union. Our family loves Dugood
Date of experience: August 23, 2017
Hi Aspen! Thank you for taking the time to share your review with us. We love it when we can serve the whole family! Looking forward to your next visit.
Melody
1 reviews US
We love DuGood
We love DuGood! They have always taken care of us and go the extra mile to insure that all of our accounts are managed properly. I am a member for life!
Date of experience: August 23, 2017
Hi Melody! Thanks so much for sharing. Our staff takes so much pride in what they do, and feedback like yours is really encouraging. We're so grateful for members like you, and we look forward to serving you for many years to come!
Jason & Christy Black
1 reviews US
We are multi generational customers of …
We are multi generational customers of DuGood! My father was one of the first members of the credit union and my children are now members. My daughter was able to be awarded one of the scholarships from DuGood to continue her education at Texas State University. They have helped us save money on our mortgages. In fact, they have gone above and beyond reaching out to us to help us get our mortgage paid off sooner at a lower interest rate. We have loved, loved, loved them for over 35 years.
Date of experience: August 23, 2017
Hi Jason and Christy! WOW! We can't even begin to tell you how exciting it is to hear stories like yours. Family is so important to us - it's one of our core values! And, it is such an honor to serve yours throughout the generations. It truly warms our heart! Thank you so much for the lovely review.
Rachael
1 reviews US
Always helpful and polite.
Always helpful and polite.
Date of experience: August 23, 2017
Thanks, Rachael! We look forward to your next visit.
Jw
1 reviews US
Nice and friendly customer's service
Nice and friendly customer's service
Date of experience: August 23, 2017
Hey JW! Many thanks for the kind words. Have an awesome day!
Contact
About
We're on a mission to DO GOOD for Southeast Texas by helping our members achieve their hopes and dreams. We believe you matter most...and deserve 5-star service. Your experience is important to us! Should you have any questions or concerns, please feel free to contact us at [email protected].