Reviews 4.4
3,203 total
Patricia
1 reviews US
Always Wonderful and Awesome !
Always Wonderful and Awesome !
Date of experience: September 16, 2017
Hi Patricia! Thanks for making us smile. You rock!
Cynthia
1 reviews US
I have been a member of a few different …
I have been a member of a few different credit unions in my lifetime but DuGood has been the best out of all they are caring compassionate and really make you feel like family thank you for the incredible service
Date of experience: September 16, 2017
Hi Cynthia! Wow - we are so honored. Thank you for the lovely review. It's a privilege having members like you!
Fred B
1 reviews US
Dugood has been a great credit union …
Dugood has been a great credit union that has been consistently responsive to my needs throughout my many years as a customer with them. I have always felt that this is my go to place when I absolutely need to get it done and have never left with less than the feeling that they've got my back. The level of professional and personal care is unsurpassed.
Date of experience: September 16, 2017
Hi Fred! Taking care of our members is our top priority. We're so glad you feel safe and cared for at DuGood. We really appreciate your membership!
Dominique
1 reviews US
Great credit union!
This credit union is awesome, my experience with them so far has been great, no hidden fees and good security system! The branch location is also very nice, it's fool of good vibes, everyone is always nice and very sociable! At the time of the storm they made sure we knew which locations would be open or close!
Date of experience: September 16, 2017
Hi Dominque! We could not ask for a better compliment. We hope you're doing well, and you made it though the storm ok. Thanks so much for the lovely review!
Anonymous
1 reviews US
Great credit union
This is a great credit union. They get me in and out of there locations fast. Have all my loans from there they gave me the best rates. All around great experience.
Date of experience: September 16, 2017
Hey there! Thanks for five-star review. We're so glad your DuGood experience has been top notch.Have an awesome day!
Connie-Beaumont,TX
1 reviews US
the tellers are always friendly and …
the tellers are always friendly and very helpful
Date of experience: September 16, 2017
Hi Connie! We appreciate your kind review. Cheers!
Brianna
1 reviews US
They are always sweet and there to help …
They are always sweet and there to help when needed.
Date of experience: September 16, 2017
Hi Briana! Thanks for the lovely review. Cheers!
Ernest
1 reviews US
Very helpful walking us through a home …
Very helpful walking us through a home loan application.
Date of experience: September 16, 2017
Hi Ernest! Thanks so much for choosing DuGood for your home loan. We appreciate you!
George Battles
1 reviews US
5-star review Dupont credit union
5-Star review. Awesome service. Capable and friendly personnel. Convenient locations highly recommend to others for the best financial institution services provided to Customers- outstanding
Date of experience: September 16, 2017
Hi George! Thank you for the kind endorsement. Thank you so much for spreading the word about DuGood!
Teria
1 reviews US
I love them everyone I have a problem …
I love them everyone I have a problem they fix it .
Date of experience: September 16, 2017
Hi Teria! Thanks for the positive review. You rock!
Kimberly
1 reviews US
I am very happy with DuGood i bank …
I am very happy with DuGood i bank at vidor branch & they are wonderful people
Date of experience: September 16, 2017
Hi Kimberly, We're so glad you're enjoying our Vidor crew! We look forward to seeing you soon.
John
1 reviews US
Satisfied customer
The staff is always friendly, courteous and helpful with meeting all my needs!
Date of experience: September 16, 2017
Hi John! We're so grateful your review. Sending you all the best!
Phillip Pryor
1 reviews US
Friendly and Professional
Friendly professional service that is very community oriented. Great place to do business.
Date of experience: September 16, 2017
Thank you so much for the kind words, Phillip! It's an honor to serve you.
Shinette
1 reviews US
Dugood is awesome
Dugood is awesome. The staff is friendly and eager to help. I also like the program for high school students. It allows them an opportunity to represent their school and community as well as learning financial responsibility at an early age.
Date of experience: September 15, 2017
Hi Shinette! We think you're pretty awesome too. We're so thrilled that you see value in our programs for students. We love investing in young people!
Tonia
1 reviews US
I have been a a DGFCU member since …
I have been a a DGFCU member since 2010. Every encounter I have had with them has always been pleasant. When I moved back to Texas in 2010 my credit was poor due to a pending divorce. Although at the time the credit union was not able to refinance my car because of my credit, the loan officer in Orange was very sensitive to my situation. She encouraged me to come back in a year, continue to make my payments and to stay at my job. I followed her advice and a year later she was able to get my car refinanced to a lower payment. This was a game changer for me financially. Although I don't remember her name, I have never forgotten what she did for me. Because of her extra efforts, I am now self sufficient, out on my own and my credit score continues to improve. I've never gotten service so personal at another financial institution. Thank you DGFCU!
Date of experience: September 15, 2017
Hi Tonia! Wow - thank you so much for sharing your story with us. We're so glad we could be there for you when you needed us. Our heart is to help our members no matter what they're going through. It's such an honor to be able to witness folks like you grow and overcome hard times.
Ernie Randy Wilkerson
1 reviews US
Love thebus trip to Houston at …
Love thebus trip to Houston at christmas time The dugood experience was fun and looking forward to next trip.love dugood great people.thank you very very much.
Date of experience: September 15, 2017
Hi Ernie! We have a blast traveling with our members. Looking forward to seeing you on our next trip. Thanks for the great review!
Dennis
1 reviews US
Everyone is so nice and willing to help …
Everyone is so nice and willing to help in anyway they can,
Date of experience: September 15, 2017
Dear Dennis, Thank you for taking the time to let us know how we are doing. Our staff is constantly hard at work finding ways to exceed customer's expectations and provide seamless service.
Thomas
1 reviews US
A great place to do your banking!!
The staff address me by my name as I'm walking in the door. Everyone is always courteous and professional addressing any and all issues promptly. I like my credit union.
Date of experience: September 15, 2017
Thomas, Thank you for taking the time to let us know how we are doing. We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service.
Charlene
1 reviews US
The girls are awesome at the Vidor …
The staff are awesome at the Vidor Branch. Every time I have a need or I go in the Branch, they are always courteous and extremely helpful.
Date of experience: September 15, 2017
We are extremely grateful for your review Charlene! All of our staff, including our Vidor location are constantly hard at work finding ways to exceed our member's expectations and provide seamless service.
Alexandra
1 reviews US
I am a new member and absolutely love …
I am a new member and absolutely love DuGood! They helped us out by deferring auto/personal loans for September, due to the catastrophic Hurricane Harvey. That meant a lot to my family and I. I will absolutely be a DuGood member for life!
Date of experience: September 15, 2017
Dear Alexandra, Welcome to DuGood. We are so delighted that you took the time to try us. Doing good and helping our members in the time of need is what we are all about, especially during a time of disaster. Thank you for choosing us and we look forward to serving you for life.
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About
We're on a mission to DO GOOD for Southeast Texas by helping our members achieve their hopes and dreams. We believe you matter most...and deserve 5-star service. Your experience is important to us! Should you have any questions or concerns, please feel free to contact us at [email protected].