Reviews 4.3
120 total
Jessica Doyle
1 reviews US
Honest
Honest, kind, friendly, fast. Work was done before expected And I was only recommended to use services I immediately needed, so I didn’t feel pressured. Thank you! Drink selection was nice as well
Date of experience: May 12, 2018
Betty Hamilton
1 reviews US
Nice people very help and great talk…
Nice people very help and great talk with, had several piece of jewelry broken and they fixed everything and did great work.
Date of experience: May 12, 2018
Danielle
1 reviews US
We absolutely love Buchroeder's
We absolutely love Buchroeder's! Their customer service is top notch and their store is absolutely beautiful. We highly recommend!!
Date of experience: May 12, 2018
Devon Fishburn
1 reviews US
I had an overall great experience
I had an overall great experience. Sara was great to work with and the service from everyone we talked to was excellent. I would definitely recommend Buchroeder's for the best shopping experience.
Date of experience: May 12, 2018
Naperville
1 reviews US
“Upgrading” policy is the BEST and cannot be found elsewhere
The team at Buchroeder’s is amazing. We have been working with Buchroeder’s for 18 years and they deliver quality service every time. And We don’t live anywhere near Columbia. Their “upgrading” policy is simply the best, and not found anywhere else. Given the opportunity, I would not shop for jewelry anywhere else.
Date of experience: May 12, 2018
Andrea Lisenby
1 reviews US
New Wedding Band for Our 10 Year Anniversary
Our experience with Buchroeder's has been great! My husband picked out an amazing diamond for our 10 year wedding anniversary and the team at Buchroeder's was patient and extremely helpful. We won't be going anywhere else in the future.
Date of experience: May 12, 2018
Danette Stumpe
1 reviews US
Buchroeder's offers wonderful customer…
Buchroeder's offers wonderful customer service! We would definitely recommend working with them, whether you are purchasing a new piece of jewelry or need a family heirloom sized or repaired.
Date of experience: May 12, 2018
Brittani Harvey
1 reviews US
I had a problem with one of my wedding…
I had a problem with one of my wedding bands and they went above and beyond with the company they came from to get the problem taken care of!
Date of experience: May 12, 2018
Paige Chiodo
1 reviews US
We were sold a damaged ring
We were sold a damaged ring with soldering cracks in it from you. We took it back to you to show you the cracks and you said they were supposed to be there. The ring inevitably broke and you did nothing to fix it.
Date of experience: May 12, 2018
Paige, Thank you for leaving Buchroeders a TrustPilot review, as it brought to my attention your experience and dissatisfaction. I apologize, your interaction with our company was not what it should have been. Customer service is one of our key focuses. In order for us to rectify the situation and put the ring back in proper working order, I would like to personally see the ring and meet with you. Please email [email protected] to set up a time to come in. Again, I apologize for your frustration and I would sincerely like to meet with you and solve the issue. Mills Menser, Owner
Lane S.
1 reviews US
Buchroeder's is a wonderful business…
Buchroeder's is a wonderful business that offer great items at reasonable prices. They staff are very helpful and will help you get the right piece for you or your loved one. Feels like buying from a friend and not a pushy salesperson.
Date of experience: May 12, 2018
Emily Imhoff
1 reviews US
Staff has been Very personable helpful…
Staff has been Very personable helpful and made my buying experience seem more confident with my selection
Date of experience: May 12, 2018
Maria H
1 reviews US
Very helpful and knowledgeable
Very helpful and knowledgeable. I went in to get my wedding ring cleaned and replated, which they did in less than 10 minutes, and to get info about the design process for resetting my stones one day. They did a good job at providing info and not being sales-y, and then followed up with answers to some design questions via text later.
Date of experience: May 12, 2018
Eric Bruning
1 reviews US
The Best!
Sarah was great and extremely helpful! We tried a couple stores after while shopping around and we couldn’t get out of them fast enough. The service is unparalleled and the selection is broad enough to find something for everyone!
Date of experience: May 12, 2018
Cameron Clouser
1 reviews US
Excellent customer service
Excellent customer service. It was what made me choose them over online. I came in knowing nothing about diamonds and learned quite a bit to make an educated decision. They always remember me when we come in to get the ring cleaned. Love a good brew also.
Date of experience: May 13, 2018
Chris
1 reviews US
Great customer service and higher quality
Great customer service. Higher quality products too. Other jewelry stores will sell lower quality diamonds that Buchroeder’s won’t sell. So you can be assured that you’re buying quality jewelry when you go to Buchroeder’s.
Date of experience: May 13, 2018
PCS
1 reviews US
The only thing I can say about the…
The only thing I can say about the staff and the service is excellent.
Date of experience: May 13, 2018
SH
1 reviews US
Good place for Columbia
Good place for Columbia, but prices are much higher than other places. Customer service was above average.
Date of experience: May 13, 2018
Kelli Canada
1 reviews US
I had my engagement ring cleaned and…
I had my engagement ring cleaned and repaired. The customer service was excellent--informative, professional, and experienced. My ring is so important to me and I didn't want it shipped all over the place to have it repaired. Buchroeder's repaired it in-house and had the repair completed within two weeks. I highly recommend them!
Date of experience: May 14, 2018
Michelle King
1 reviews US
Our entire experience was great!
Our entire experience was great!! Amazing products and friendly service with no pressure sales. We bought all of our jewelry from here and plan to be repeat customers!
Date of experience: May 14, 2018
Mallory Moser
1 reviews US
Sam helped us out with getting a good…
Sam helped us out with getting a good price and good product for our wedding bands. It was a fantastic experience that ended up being a lot of fun. Will shop here for future jewelry needs for sure!
Date of experience: May 14, 2018
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About
Buchroeders Jewelers is a family-owned and operated jewelry store located in Columbia, Missouri that has been serving the community for over 125 years. We take great pride in offering the largest selection of high-quality jewelry in the area, including engagement rings, wedding bands, fashion jewelry, and luxury timepieces. We specialize in custom design services and have a dedicated custom engagement ring division that works closely with our clients to create one-of-a-kind pieces that are tailored to their unique style and taste. We also offer the most competitively priced lab-grown diamond options in the region, ensuring that our customers can find the perfect diamond to fit their budget. At Buchroeders Jewelers, we have the largest selection of loose diamonds in the state of Missouri. Our knowledgeable staff can assist you in selecting the perfect diamond for your engagement ring or other special piece of jewelry. We offer GIA-certified diamonds and provide all of our customers with a lifetime diamond upgrade program. We are also a pre-owned Rolex retailer, offering a wide selection of certified pre-owned Rolex watches that have been fully restored to like-new condition. In addition, we offer pre-owned designer jewelry from the most popular brands such as Cartier, Van Cleef & Arpels, David Yurman, and more. Our full-service repair center is staffed with experienced professionals, including our Master Bench Jeweler, Jesse, who has been with us for over 20 years! He can handle any and all jewelry repair or restoration need. We offer a wide range of services including jewelry cleaning and polishing, ring sizing, stone replacement, and more. We take pride in our attention to detail and the care we take in restoring each piece of jewelry to its original beauty. At Buchroeders Jewelers, we are passionate about our craft and committed to providing a memorable and rewarding experience for each and every customer. Visit us today and let us help you find the perfect piece of jewelry to celebrate life's most special moments.