Reviews 4.3
120 total
DA
1 reviews US
The employees were wonderful
The employees were wonderful, very helpful and inviting as soon as I walked. Sara was very great!!
Date of experience: September 05, 2019
Melanie
1 reviews US
Items came in condition promised and on…
Items came in condition promised and on time! TY Buchroeders
Date of experience: September 10, 2019
Mercedes Burnam
1 reviews US
When the diamond was chipped in my…
When the diamond was chipped in my engagement ring, Sara at Buchroeder's helped me find a new one and the process was fast and easy. Great customer service and attention to detail. When I picked it up, they even went the extra mile and cleaned up my wedding band.
Date of experience: September 24, 2019
Matthew Peek
1 reviews US
Overall Excellent
Amazing service, knowledgable staff, and just an overall excellent environment. My friends and I were met with a warm welcome and then after describing what engagement ring style I was looking for, the staff found the perfect ring. Grateful I continued to search more retailers before making my decision, couldn't have dreamt of a better place!
Date of experience: September 24, 2019
Ms. Amy Burge
1 reviews US
Amazing Experience
I had an amazing experience! Seth was the absolute best! He and a friend of mine designed a pendant for me out of rings I’d never wear. It is STUNNING! Thanks again Seth, For EVERYTHING!!
Date of experience: September 24, 2019
Bill Eadie
1 reviews US
Such a great experience from beginning…
Such a great experience from beginning to end. They shared what they knew and were in afraid to say what they didn’t know about my particular ring. The provenance of mine could not be supplied. I trust Buchroeder’s.
Date of experience: September 29, 2019
BM
1 reviews US
We continue to return even after moving…
We continue to return even after moving away for top quality and service
Date of experience: September 30, 2019
Dan Kite
1 reviews US
Get helpful for the first minutes
Get helpful for the first minutes, walked me through every step and understood my budget limitations and were helpful picking out the right ring for me
Date of experience: September 30, 2019
David Wilson
1 reviews US
Sara was wonderful to deal with
Sara was wonderful to deal with. She helped me throughout the entire process of selecting a wedding set. Gave great advice. She is a true professional!
Date of experience: October 08, 2019
Cassi Cody
1 reviews US
Elly was amazing
Elly was amazing! I saw one of Buchroeders’ vintage LV handbags on FB and messaged Elly to inquire on the price; she responded within minutes, and although that bag was out of my budget, she sent me a pic of a bag that was not only well within my budget, but was the size and style I was looking for, she even offered to bring it to my office for me to view in person! Long story short, two hours later I was standing in Buchroeders sipping a mimosa and buying my bag. I cannot recommend Elly or Buchroeders enough; exceptional customer service, beautiful bags, and Elly is like a ray of sunshine, I think she was as happy for me as I was about my new bag. I will never buy a luxury bag anywhere else. Happy, happy customer!
Date of experience: October 21, 2019
Calem Lipper
1 reviews US
A friend of mine recommended…
A friend of mine recommended Buchroeder's and I was not disappointed. My experience with Sara Sarno and the rest of the staff at Buchroeder's could not have gone any better. I knew next to nothing about engagement rings when I first went into the store but Sara broke it all down for me so it was easier to understand. I had a general idea of what I was looking for and Sara never strayed away from that look or tried to push me onto something I knew I did not want. My girlfriend at the time (now fiancé) went into the store with me the second time and she really enjoyed the experience and valued Sara's opinion during all of it. They really made a huge milestone moment in my life seem so simple and easy. I will use Buchroeder's for years to come.
Date of experience: October 23, 2019
Clayton Clemons
1 reviews US
Couldn’t be happier
Loved every step of the process! Dane is an amazing person to work with and a great guy! Can’t recommend Buchroeders and Dane enough!!
Date of experience: October 29, 2019
Nicholas Schoenthal
1 reviews US
We went to replace the center diamond…
We went to replace the center diamond on my engagement ring. Everyone was very friendly and helpful. Seth was able to help us find a wonderful diamond!
Date of experience: November 05, 2019
Stephen Eng
1 reviews US
New York City Comes to Columbia Missouri for the ring of his dreams....
Buying an engagement ring can be a very overwhelming experience. There are so many combinations for diamonds in terms of carat size, cut, color, clarity and fluorescence. Being from New York City, I always thought I would have bought it from a jeweler in the diamond district and Boy was I wrong. I am truly thankful for my future brother-in-law who recommended me to talk with Sara when I decided to start shopping. Utilizing websites, friends of friends and contacts in the diamond industry, I worked with 10 jewelers to get an idea on pricing and the industry as a whole when I started looking around. One thing I learned real quickly is that these other jewelers don’t have your best interest in mind. More often than not, they want to sell you what they want to sell or cut corners with a 30 day return policy that is much more restrictive and has so much fine print. Usually you’re supposed to give the the customer what they want and stand behind it. In the end, there are 2 things that set Sara apart. (1) Her level of customer service is unparalleled. Through multiple levels of conversations (text and phone calls), she showed me diamonds through text until I said yes to the right one. Unfortunately I was not able to see the diamond in person as I was a thousand miles away. Since she knew I would not want to buy a diamond sight unseen, she worked with my future mother-in-law, brother-in-law and most importantly 6 month niece who gave the go ahead once they saw it. (2) Sara’s eye for value blew away the competition. Based on my budget, she was able to get me the best diamond and setting for my buck. Using her criteria, the other jewelers would either skimp on some combination of carat size, color and/or clarity. If you’re still debating on whether or not you want to buy a ring from Sara, I highly recommend you stop looking elsewhere and work with her NOW to find your engagement ring of your (soon to be) fiancée’s dreams! As I can attest, you won’t be disappointed. I would totally fly my friends from New York when they start their own ring buying experience!
Date of experience: November 08, 2019
Diane Franklin
1 reviews US
Loved the service and communication…
Loved the service and communication about product before I even walked through the store door!
Date of experience: November 12, 2019
Randy Loesing
1 reviews US
Elle was very helpful in finding what I…
Elle was very helpful in finding what I needed for my anniversary gift for my wife.
Date of experience: November 19, 2019
Will Crawford
1 reviews US
I always enjoy going into Bushroeder's
I always enjoy going into Bushroeder's. They make me feel valued as a customer.
Date of experience: November 27, 2019
Quinn Miller and Emily Harl
1 reviews US
Wonderful experience! Checked every box.
Sara and the rest of the Buchroeders team made the ring buying experience great. They were extremely helpful in educating us, making us feel comfortable, and finding the right ring that met all our requirements. I would highly recommend Buchroeders to anyone who is looking at engagement rings, wedding rings, or any jewelry.
Date of experience: December 01, 2019
John Kirby
1 reviews US
Good atmosphere
Good atmosphere. Very knowledgeable people with a desire to assist the customer,
Date of experience: December 03, 2019
Ryan
1 reviews US
Excellent customer service
I called Sara, over the road, to purchase our third mother’s ring five weeks from Christmas. She remembered me and every detail about our previous purchases. The ring was built and ready for pickup in less then two weeks. Sara’s customer service, with person attention, made the whole transaction smooth and seamless. Thanks Sara!
Date of experience: December 07, 2019
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About
Buchroeders Jewelers is a family-owned and operated jewelry store located in Columbia, Missouri that has been serving the community for over 125 years. We take great pride in offering the largest selection of high-quality jewelry in the area, including engagement rings, wedding bands, fashion jewelry, and luxury timepieces. We specialize in custom design services and have a dedicated custom engagement ring division that works closely with our clients to create one-of-a-kind pieces that are tailored to their unique style and taste. We also offer the most competitively priced lab-grown diamond options in the region, ensuring that our customers can find the perfect diamond to fit their budget. At Buchroeders Jewelers, we have the largest selection of loose diamonds in the state of Missouri. Our knowledgeable staff can assist you in selecting the perfect diamond for your engagement ring or other special piece of jewelry. We offer GIA-certified diamonds and provide all of our customers with a lifetime diamond upgrade program. We are also a pre-owned Rolex retailer, offering a wide selection of certified pre-owned Rolex watches that have been fully restored to like-new condition. In addition, we offer pre-owned designer jewelry from the most popular brands such as Cartier, Van Cleef & Arpels, David Yurman, and more. Our full-service repair center is staffed with experienced professionals, including our Master Bench Jeweler, Jesse, who has been with us for over 20 years! He can handle any and all jewelry repair or restoration need. We offer a wide range of services including jewelry cleaning and polishing, ring sizing, stone replacement, and more. We take pride in our attention to detail and the care we take in restoring each piece of jewelry to its original beauty. At Buchroeders Jewelers, we are passionate about our craft and committed to providing a memorable and rewarding experience for each and every customer. Visit us today and let us help you find the perfect piece of jewelry to celebrate life's most special moments.