Reviews 4.3
120 total
Jordan
1 reviews US
Thank you!
Thank you guys. I'd recommend my friends. Devin was a great person to work with.
Date of experience: May 15, 2018
Ashley Petty
1 reviews US
The staff was great and kept me updated…
The staff was great and kept me updated with what was happening with my jewelry.
Date of experience: May 15, 2018
Eric Simmons
1 reviews US
Helpful, reasonably priced, and friendly
I went here to buy an engagement ring. Very helpful in selection. Reasonably priced and great customer service policy. Took a lot of stress out of the process.
Date of experience: May 16, 2018
A Happy Customer
1 reviews US
Exceptional customer service
Exceptional customer service, I never felt pressured to buy. When I was ready, I got exactly what I wanted. They really do seem to care about their customers.
Date of experience: May 17, 2018
Josh Hundley
1 reviews US
Friendly and helpful staff
Everyone is super friendly and very helpful whether you are there to buy new jewelry or just to get your ring cleaned!
Date of experience: May 18, 2018
MAP
1 reviews US
The only place I shop for fine jewelry
The only place I shop for fine jewelry. The selection and quality is above and beyond. The staff knows what they’re talking about. If you read this and want to check it out ask for Seth. He is the best!
Date of experience: May 18, 2018
Paula White
1 reviews US
They always do a great job
They always do a great job. We have sent them many referrals, because they do such s great job at everything they do.
Date of experience: May 18, 2018
Justin
1 reviews US
Payment plan issues... Staff told me wrong info...
I was told I would be able to make qualifying payments on the ring I purchased until it was paid in full. Two months ago I received an email from Wells Fargo stating that the remaining balance needed to be paid off by the middle of May otherwise I would have to pay all interest that had accumulated since the purchase. So I had to divvy up $1200 in order to pay the ring off by May otherwise my balance would have been increased by $1000 of interest. The person at Buchroeder's had even told me not to worry about paying more than established rate otherwise it would not make the agreed upon payment plan worth it. Was not happy about this at all!!!
Date of experience: May 18, 2018
Brian Bishop
1 reviews US
I was sold a damaged ring with a chipped diamond!!
The buying experience was fine. However the certificate of authenticity I was sent was only an appraisal, it was not certification on the diamond. I took it to have it sized and discovered the diamond was chipped and beyond repair! Three different, major jewerly companys confirmed this. The setting is loose and diamond is chipped. It can not be repired or sized or even reset without risk of destroying the diamond. I was sold a damaged ring!
Date of experience: May 18, 2018
Brian, Thank you for leaving Buchroeders a TrustPilot review. We offer a 30-day return policy. Our records do not show you ever reached out to us about your dissatisfaction. Had we heard from you within this month time-frame, the item could have been returned for any reason. All the items we sell online go through a rigorous inspection, prior to being shipped. Buchroeders selling a chipped diamond would be an incredibly rare instance. I cannot speak to the competency of the jewelers who sized the ring and it is also possible that they are the responsible party.
Jack Davenport
1 reviews US
The staff were very knowledgeable and…
The staff were very knowledgeable and courteous. The price for my ring repair, diamond replacement was about right for the level of work required
Date of experience: May 18, 2018
Anna White-French
1 reviews US
Customer service is excellent-
Customer service is excellent. The selection is tremendous. You get the same level of attention whether your purchase is small or large. My husband and I had a blast Christmas shopping!
Date of experience: May 19, 2018
Coop
1 reviews US
If you’re looking to buy jewelry
If you’re looking to buy jewelry, this is the place to go. I’ve now bought an engagement ring and both wedding bands from Seth. He’s super patient and knows what he’s taking about. Customer service is fantastic as well. Brought her ring in to be resized and cleaned and it looked like new when they were done. Use them!
Date of experience: May 19, 2018
Caleb Batson
1 reviews US
They had great customer service!
They had great customer service! I worked with Devin and he was amazing. He informed and educated me about diamonds and set me up with the best one that suited my needs. They were great and I would suggest that anyone look into their services if they are in the market.
Date of experience: May 19, 2018
Chris Eichholz
1 reviews US
So I'm a very particular person
So I'm a very particular person. I searched for an engagement ring that was one of a kind for almost a year. Buchroeder's associates were the first ones I felt comfortable with the second I walked in the door. They were very friendly and spent more time getting to know me and what I wanted before even showing me any rings. We ended up ordering a custom ring since what I wanted was so rare, especially the sapphire accent stones the way I wanted them. The prices were competitive and the warranty is great. The quality of the entire process was everything I wanted and needed given the hectic lifestyle of mine and graduating from engineering college at the same time. I highly recommend Buchroeder's to anyone especially someone that is a perfectionist like I am. And the ring I ended up speechlessly holding up to my best friend near the top of a mountain next to a natural lake kneeling in frigid Unalaska tundra was more beautiful than our surroundings as if it had captured the icy peaks and deep, sharp colors into itself entirely. I couldn't have asked for a more perfect ring that matched that moment, the place, and the girl any better than it did.
Date of experience: May 22, 2018
Steven Umfleet
1 reviews US
My first time visiting
My first time visiting this place was a great experience. The environment was nice and the customer service was on point. They had some awesome selections that you won't find anywhere else. I will be returning soon for the wife.
Date of experience: May 22, 2018
Andrew Ritchie
1 reviews US
Sara was brilliant in helping select a…
Sara was brilliant in helping select a ring. Her inquiry to what we were looking for was perfect and we couldn’t be happier with the product. I look forward to finding bands here soon
Date of experience: May 23, 2018
Catherine Patton
1 reviews US
Buchroeders is truly an amazing…
Buchroeders is truly an amazing business! I love going in and visiting with the crew. They truly make me feel like family! Cate
Date of experience: June 19, 2018
Ali
1 reviews US
The Best Jewelry Store in Columbia!
Our shopping experiences at Buchroeder's have always been top-notch, from buying my husband's wedding band, to having my engagement ring resized, to replacing my engagement ring, we've only ever received the best service. Everyone who has assisted us is kind and knowledgeable, but we had the best experience working with Sara Sarno—she went above and behind to help us with our engagement ring replacement, and we were so thankful to have her help and amazing service. I highly recommend anyone visit her if they're shopping for a special piece of jewelry or diamonds.
Date of experience: June 27, 2018
Jeremy Knox
1 reviews US
By far the best jewelry store that I've…
By far the best jewelry store that I've been in. Mills and his staff are extremely knowledgeable with the best pricing and selection. My fiance and I looked at every major jewelry store in KC and STL and nothing compared. The ring that we purchased was thousands less for a comparable one in STL. Buchroeders is the only place that I will shop!
Date of experience: July 12, 2018
Sasha Godsy-Kremer
1 reviews US
My ring was purchased 14 years ago…
My ring was purchased 14 years ago here. Over the years we have traveled the 1 1/2 drive to have it cleaned, checked, and even resized. Even dressed in my farm clothes the staff has always been professional, kind, and courteous towards me. Couldn’t ask for better customer service!! Well worth our drive for piece of mind! Thank you!!
Date of experience: June 13, 2019
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About
Buchroeders Jewelers is a family-owned and operated jewelry store located in Columbia, Missouri that has been serving the community for over 125 years. We take great pride in offering the largest selection of high-quality jewelry in the area, including engagement rings, wedding bands, fashion jewelry, and luxury timepieces. We specialize in custom design services and have a dedicated custom engagement ring division that works closely with our clients to create one-of-a-kind pieces that are tailored to their unique style and taste. We also offer the most competitively priced lab-grown diamond options in the region, ensuring that our customers can find the perfect diamond to fit their budget. At Buchroeders Jewelers, we have the largest selection of loose diamonds in the state of Missouri. Our knowledgeable staff can assist you in selecting the perfect diamond for your engagement ring or other special piece of jewelry. We offer GIA-certified diamonds and provide all of our customers with a lifetime diamond upgrade program. We are also a pre-owned Rolex retailer, offering a wide selection of certified pre-owned Rolex watches that have been fully restored to like-new condition. In addition, we offer pre-owned designer jewelry from the most popular brands such as Cartier, Van Cleef & Arpels, David Yurman, and more. Our full-service repair center is staffed with experienced professionals, including our Master Bench Jeweler, Jesse, who has been with us for over 20 years! He can handle any and all jewelry repair or restoration need. We offer a wide range of services including jewelry cleaning and polishing, ring sizing, stone replacement, and more. We take pride in our attention to detail and the care we take in restoring each piece of jewelry to its original beauty. At Buchroeders Jewelers, we are passionate about our craft and committed to providing a memorable and rewarding experience for each and every customer. Visit us today and let us help you find the perfect piece of jewelry to celebrate life's most special moments.