Reviews 3
377 total
Gold Leaf Landscaping LLC
1 reviews US
Highly Recommend
We’ve been working with Azlo for a couple years now and we have nothing but praise! Aside from being extremely convenient, Azlo is a well oiled machine. Speedy customer service, extremely friendly and knowledgeable staff on deck with extremely user friendly interfaces on all aspects. We highly recommend! Gold Leaf Landscaping LLC.
Date of experience: November 20, 2020
We're so glad to hear it! We appreciate the kind words and are happy to have you aboard!
Bradley
1 reviews US
I joined several months ago and I was…
I joined several months ago and I was happy I joined. Shortly after joining, there has been a permanent message about signing up for Azlo Pro when you log in to your account. I don't think should be a prominent fixture when one logs into their checking account. There is no way to remove it and it is unnecessary advertising. I'm sorry I signed up. There is no "no thanks" displayed, only the "x" to close.
Date of experience: November 20, 2020
Hey Bradley! Sorry you're running into trouble with that message. It shouldn't prevent you from using your account, but we can definitely understand your frustration. It should be possible to permanent dismiss the message by clicking "no thanks" instead of merely 'x' ing out. We're working on making this more clear to prevent this in the future. If you're still running into trouble please contact us at [email protected].
Christina Joyce
1 reviews FI
Fabulous customer support team
I opened a business bank account with AZLO to start my small business with under somewhat awkward circumstances. I am a transgender woman and Covid significantly delayed my legal name change. So I was forced to open my bank account under my old name. The customer support team was always helpful with anything I needed for banking, but they really shined when I finally was granted my court ordered name change. Within 24 hours of notifying them and sharing a copy of the court order, they changed my account to my new legal name. And they did that with so much warmth and enthusiasm that it felt very special to me and touched my heart. This is a team of wonderful kind-hearted people who I know my money is safe with. Staci and Ellen are super stars! 🌟🌟🌟🌟🌟 Thank you ladies! ❤️
Date of experience: November 20, 2020
Jack Ackerman
1 reviews US
Absolutely horrid experience
Absolutely horrid to work with. The simplest actions such as depositing a check took over 30 days and they still couldn’t get it right.
Date of experience: November 23, 2020
Hey Jack! Sorry to hear about the delay with that check. A timeline of 30-days is extremely unusual and we'd like to more about what went wrong. If you'd like to be in touch, please reach out to us at [email protected].
sammy g
1 reviews US
Thieves and gives the runaround and 0…
Thieves and gives the runaround and 0 help. Was charged by a company with an unauthorized transaction. Contacted azlo, and was told the merchant was correct in charging me, even though I never initiated any charge! This was 100% theft and I would never trust azlo. Horrible company and horrible experience.
Date of experience: November 24, 2020
Hey there! We're sorry to hear about this experience with that fraudulent charge. We can't speak the specifics of your situation here, but understand how frustrating it can be when a merchant issues charges you weren't expecting. Hopefully you were able to make progress by dealing with that merchant directly, but if there's anything we can do from our end, please reach back out at [email protected].
Robin Jirikowic
1 reviews US
Total waste of time
Stay away if you're a new business. They rejected my account application immediately, even before getting the confirmation email. When I contacted support, they said they can't disclose their specific criteria for account eligibility. Total waste of time
Date of experience: November 30, 2020
Oh no! We're sorry to hear we were not able to approve your application. This can happen for a number of reasons and we're not able to speak to those details here. We know how frustrating this can be and we're working to expand our requirements in order to make Azlo available to more entrepreneurs in the future.
Kristian Krempel
1 reviews US
What a wonderful and accommodating…
What a wonderful and accommodating banking partner. They understand we are all in a Global Pandemic and are willing to work with this customers on their specific needs.
Date of experience: December 02, 2020
Thanks for the kind words, Kristian! It's great to hear that our team was able to help when you needed assistance. We're happy to have you aboard and looking forward to continuing to work together!
Nuncha Maranon
1 reviews US
The Azlo team was very nice and…
The Azlo team was very nice and flexible to help me opening my account.
Date of experience: December 02, 2020
Thanks for the review, Nuncha. It's great to hear that our team was able to help get you set up. We're looking forward to working together!
Lekeitra
1 reviews US
Azlo has great customer service!
Azlo has great customer service! Their response time is fast. They always walk me step by step on anything I need help with. I really appreciate their expertise on everything.
Date of experience: December 03, 2020
OneStopShop
1 reviews US
+1 on the review below
+1 on the review below - Complete waste of time. The application is lengthy, support cannot disclose anything. Stay away from this so-called "bank" plenty of other options out there that are legit.
Date of experience: December 04, 2020
Sorry you had trouble with the application process. We understand how frustrating it can be when an application is not approved. While there are some businesses we're unable to support, we're working on making Azlo available to more entrepreneurs in the future.
Carlos Sawyer
1 reviews US
Eris was friendly and helpful
Eris was such a help and definitely patient with me as I had 3 things I needed her support with. She nailed it with a smile. Friendly, supportive and knowledgeable. I am truly pleased with her customer service.
Date of experience: December 07, 2020
Thanks Carlos! We're so happy to hear we were able to help and we've passed your note along to Eris as well :)
Aaron Mingo
1 reviews US
This is the best options for starter…
This is the best options for starter ups who just enter the business scene and does not have an account at first i was gonna use them temporarily but I have been thinking of using Azlo for the longterm of my business
Date of experience: December 08, 2020
Jonathan Peterson
1 reviews US
Easy to use
Easy to use, no fees. It's been awesome!
Date of experience: December 08, 2020
Tonya Moore
1 reviews US
Easy to Work With. Excellent Customer Service.
The representatives at Azlo are very helpful and easy to work with. I have run into issue with my account due to changing my business name and TIN, and phone number and they were able to help me get the issue resolved very quickly, every time.
Date of experience: December 08, 2020
SYBECA Services
1 reviews US
Azlo's online business banking is THE standard for online business accounts
Azlo's online business banking has been so simple and easy for me. I have tried FIVE other online business bank accounts (feel free to contact me to prove it) and NONE replicated Azlo's simplicity and ease of use especially when using the mobile app. For me, the mobile app is Azlo's strength. Much gratitude to the team.
Date of experience: December 08, 2020
Avery Wright
1 reviews US
Great customer service!
I was having some issues. I sent a message and by the next day I was contacted back and my issue was handled ASAP. I wish all my customer service experiences could go as well as this one did. I feel Azlo employees really care about you and your concerns.
Date of experience: December 09, 2020
Phen Petit
1 reviews US
Azlo is Not a Bank
Azlo sucks! it is not a real bank. You'll earn no interest on your money. There are now several real banks that will allow you to create a business checking online and more importantly unlike Azlo, they will pay interest.
Date of experience: December 09, 2020
Blaine Van Buskirk
1 reviews NZ
Great Customer Service
Fantastic customer service! 1-800 number was able to swiftly answer my question(s). 10/10 recommend banking with Azlo.
Date of experience: December 09, 2020
Thanks for the kind words! We're happy to hear that we were able to assist when you needed us! We appreciate the review.
Wendell Jordan
1 reviews US
Simple banking software
Great, simple banking software
Date of experience: December 10, 2020
Thanks, Wendell! It's great to hear you're enjoying the app!
Manjunath Thandu
1 reviews IN
Excellent Customer Support and Simple to use system
Very simple system to use. Extremely fast and efficient customer support team. Overall it doesnt feel like i'm working with a bank to get all our banking related stuff done. It is bliss.
Date of experience: December 14, 2020
We're so glad to hear it! Thanks for the review, Manjunath. We're happy to have you with us!
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Free, easy-to-use business banking for those who are doing it all.