Reviews 3
92 total
Steve Koffeld
1 reviews US
Table and chairs are great
Arrived and installed as expected. No complaints.
Date of experience: October 03, 2019
STEVEN FRENCH
1 reviews US
Cheap cushioning
Cheap cushioning I bought a couch and after two years the cushions sink and the adjustable headrest brackets stick out because the cushioning on the back is as cheap as on the seat. Very disappointed.
Date of experience: October 03, 2019
Tim
1 reviews US
Great Furniture Store
Very nice sales people, nice variety of furniture with okay prices.
Date of experience: October 03, 2019
S. SCHISLER
1 reviews US
I had a great experience!
I had a great experience!
Date of experience: October 03, 2019
KG
1 reviews US
Great experience..
Great experience... knowledgeable sales person. Couch and loveseat were delivered, and setup on time and efficiently.
Date of experience: October 03, 2019
FRIEDRICH HOLZ
1 reviews US
Bad quality
Bad quality, lot of negotiation and no customer satisfaction results
Date of experience: October 04, 2019
Sally
1 reviews US
We went to many high-end furniture…
We went to many high-end furniture store in the city, Palo Alto. Ana furniture is very good quality with decent price. Especially, Leo is the most helping staff at the store and gave us the great deal. Please look for Leo!
Date of experience: October 04, 2019
ZW
1 reviews US
I got king size mattress and bed frame…
I got king size mattress and bed frame there, it's pretty good with reasonable price!
Date of experience: October 04, 2019
Bob Gavin
1 reviews US
Tahir Hashmi from your Union City store…
Tahir Hashmi from your Union City store was extremely helpful. Great customer service!
Date of experience: October 04, 2019
RUI CHEN & JENNIFER CHEN
1 reviews US
Great product and service!
Great product and service!
Date of experience: October 04, 2019
JEANNE
1 reviews US
I had trouble reaching the delivery…
I had trouble reaching the delivery department to set up an appointment for delivery. I’ve left a few messages, and no one returned the calls. A few days later, I finally reached someone live, and we finally set up a time for delivery. The original salesman, couldn’t help us, for when we called him-the San Francisco showroom said he doesn’t work there anymore. I wonder why, no one from the San Francisco showroom follow up, with his customers. The original salesman did called us, to tell us that the sofas have arrived. The people at ANA FURNITURE, never follow up. They never called us, WE CALLED THEM.
Date of experience: October 04, 2019
Jack
1 reviews US
Great Service
Great Service
Date of experience: October 04, 2019
MaggieQQ
1 reviews US
Happy Shopper!
We will be back for more furnitures! David at the SF store - 5 stars
Date of experience: October 04, 2019
LEONARD JACKSON
1 reviews US
Great quality furniture
Great furniture, great customer service and they work with you. I highly recommend Ana's quality furniture and if you go you must ask for "Evelyn", she'll take care of you.
Date of experience: October 04, 2019
NIMIT ARORA
1 reviews US
Sofa delivered with no legs
Sofa delivered with no legs. Does no one checks the package before dispatch from warehouse?
Date of experience: October 04, 2019
Maya Xu
1 reviews US
Really bad products with Too high price But NO SERVICE!
We bought Ana furniture with order amount more than USD15000 last year and soon we found their products and services were not as good as we expected, actually their products and services are really bad. We had several problems with their products and services after the furniture delivered. They problems we had are: 1. The quality of the products are not good, although the prices are much higher than other brands, but it was very easily to damage. E.g. the bamboo chair price was USD350.00 per chair, and found that this kind of chair it’s surface is easily to make a scratch, it means even the button on my jacket will make the surface of the chair a scratch mark when I sit on the chair. I cannot believe the so expensive chair seems only for show but not for use; 2. There are many shadows on the bad wood after we clean it. E.g. we just use the towel to wipe the bad head and after that we found there are a lot of lines and shadows on the wood and cannot remove; 3. The Delivery and assembled works are not properly as many parts of furniture like drawers are not in the proper position and some of them are fallen off when we pulled out; 4. The leather sofa somehow was damaged by a scratch and the services staff took a photo and reported to their office, but the service department people responded the issue with a really bad attitude even we will pay the additional fee to change the leather but they did not give any responses and that was only 1 month long after the sofa delivered to my house. I will say I will never buy any furniture from ANA and never recommend it to anybody I know. This company won’t be able to live longer if they don’t improve their both products quality and services!
Date of experience: October 04, 2019
Shopper @ Union City
1 reviews US
Can't trust this store
A furniture they sold us for more than 3k. The same furniture/same brand/model is sold in another store for 1K. I can't trust this business.
Date of experience: October 04, 2019
Ariun Yundensodnom
1 reviews US
Bad treatment and cheating show room
Bad treatment and cheating show room
Date of experience: October 04, 2019
CYNTHIA TERRY
1 reviews US
Too expensive for no reason
Too expensive for no reason
Date of experience: October 04, 2019
Raul Batres-Lizarraga
1 reviews US
The best customer service from Oscar…
The best customer service from Oscar and high quality furniture! Raul B.
Date of experience: October 04, 2019
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About
Ana Furniture is a small, locally-owned business founded and operating in the Bay Area for over 16 years. We started from San Mateo in 2006 and extended to Union City in 2012 and San Francisco in 2013. We carry a variety of home furnishings such as mid-century to modern living. We strive to deliver the best quality with exceptional value to our customers. Most of all, our experienced sales team is committed to providing unsurpassed customer service and creating the utmost pleasant shopping experience.