Reviews 3
92 total
Lisa Huang
1 reviews US
AVOID IF YOU DONT WANT TO WAIT FOREVER…
AVOID IF YOU DONT WANT TO WAIT FOREVER TO RECEIVE YOUR FURNITURES! Purchased an in-stock bed frame in December 2020 and I still haven’t receive it as of 2/3/21. Emailed customer services for over 10 times and none of them were helpful.The worst part is their contact number on the website 510-200-9387 is not even a working number!!
Date of experience: February 03, 2021
Sakshi
1 reviews CA
Wow very solid furniture 😍
Wow very solid furniture 😍
Date of experience: May 08, 2021
Airida Savcuk
1 reviews GB
Bad quality
Bad quality, rude service, They sent me a broken sofa and won't replace it because I opened it too late to check. Waisting my time and money!!!
Date of experience: August 02, 2022
Sorry to hear about your experience. I see that you are based in GB and we are Ana Furniture based in the US. I believe you have the wrong business as I see there is a similar annafurniture in the UK. I would like to kindly ask you to remove this review from our page. Thanks!
Alex Vlad
1 reviews GB
1 star because I can t give any…
1 star because I can t give any less,ordered a sofa in may now it s october and still hasn t arrived,the owner of the company blocks and deletes comments on Facebook and will also you also block you! !!!!It's a spam!!!!
Date of experience: October 08, 2022
Sorry to hear about your experience. I see that you are based in GB and we are Ana Furniture based in the US. I believe you have the wrong business as I see there is a similar annafurniture in the UK. I would like to kindly ask you to remove this review from our page. Thanks!
IzaM
1 reviews GB
Scammers
Missing part in tv stand, 2 months is passed and we still haven’t received missing part. They ignore messages. Avoid this scammer!
Date of experience: October 11, 2022
Sorry to hear about your experience. I see that you are based in GB and we are Ana Furniture based in the US. I believe you have the wrong business as I see there is a similar annafurniture in the UK. I would like to kindly ask you to remove this review from our page. Thanks!
Daivydas Ajauskas
1 reviews GB
Absolutely horrible service bunch of thieves !!! AVOID!!!!
Absolutely horrible service. Order a sofa with upgraded material. Paid thru PayPal and then 80GBP in cash on delivery. After receiving my sofa after 3 months it was had damaged pillows, now they replaced these 2 times every time wrong colour or material or even size. That took them another 3 months. After failing to fulfil the order they took it back and promised a full refund. For the refund I had to fight thru PayPal to get the money back but the 80GBP I paid in cash they just kept it and don't want to hear nothing about it. So I got left with no sofa and 80GBP out of pocket. Beware AVOID bunch of thieves!!!!
Date of experience: October 18, 2022
paulina solarz
1 reviews GB
To nie jest Polska firma
To nie jest Polska firma! To ciapacy ktorzy wogole sie nie znaja na prowadzeniu firmy. IT'S NOT A POLISH COMPANY. IT'S OWNED BY ASIANS WHO DO NOT KNOW CUSTOMER SERVICE. THEY MADE SO MANY MISTAKES, AND GOOD LUCK IN GETTING A REPLY. WHEN YOU CALL THEM THEY ARE SO RELAX AS IF NOTHING HAPPENED. Please save yourself some stress in deadling with this company.
Date of experience: October 19, 2022
SQURK
1 reviews GB
Absolutely worst services.i still…
Absolutely worst services.i still waiting my sofa, which I order more like 8 weeks ago Disgusting service.they just ignoring customer. Highly not recommend that company
Date of experience: September 20, 2022
Miglena
1 reviews GB
I am giving 1 star because there is no…
I am giving 1 star because there is no option for less. Do not order with them. Don't waste your time. I order a sofa who supports to be delivered in 8 weeks. I contacted them on week 7 to check delivery day and they just told me that there is a problem with this frame and they won't be able to delivered in time and can't give me delivery day.....Why they didn't informed me earlier on the first place and how they expected me to wait forever. Very bad customer service. They can ignore you for days before answering on WhatsApp and not answering phone.
Date of experience: November 09, 2022
Bayo
1 reviews GB
The furniture is worth the price
The furniture is worth the price. They need to work on delivery to other parts of UK. Also, more instructions on installation should be provided. It is better to order the furniture available for delivery straight away that to pay for furniture that will not be ready until 8 weeks or more.
Date of experience: January 03, 2023
Sam
1 reviews GB
I placed an order and had to cancel…
I placed an order and had to cancel next day because I chooses wrong size. I received refund within 3 days, had great communication with Anna furniture through Watsup chat, had no problem at all, A+
Date of experience: May 15, 2023
PRZEMEK FRYC
1 reviews GB
The worst company And the worst…
The worst company And the worst furniture I had ever seen before!!!! Absolutely ridiculous and cheap material and they never sorted my damaged corner sofa!!!! Never replaced the parts!! They Lying and Lying all the time someone sorted this someone coming! And never come.😡😡😡
Date of experience: October 27, 2023
Hi Przemek, sorry to hear about your experience. I see that you are based in GB and we are Ana Furniture based in the US. I believe you have the wrong business as I see there is a similar annafurniture in the UK. I would like to kindly ask you to remove this review from our page. Thanks!
Contact
About
Ana Furniture is a small, locally-owned business founded and operating in the Bay Area for over 16 years. We started from San Mateo in 2006 and extended to Union City in 2012 and San Francisco in 2013. We carry a variety of home furnishings such as mid-century to modern living. We strive to deliver the best quality with exceptional value to our customers. Most of all, our experienced sales team is committed to providing unsurpassed customer service and creating the utmost pleasant shopping experience.