Reviews 3.1
535 total
Don Brogan
1 reviews CA
The sunglasses I ordered came quickly…
The sunglasses I ordered came quickly and were good quality. I love them and lots of people like them.
Date of experience: October 17, 2018
Hello Don, Thank you for your review. :) Best Regards, American Legend Rider Team
Francisco Laria
1 reviews US
Feedback
Hi , I have bought from them several times. The products are of good quality. One of the things I bought was the motorcycle lock. Works really well. Like it so much that I’m gonna buy another one. Have a blessed day!
Date of experience: October 19, 2018
Hello Franscisco, Thank you for your review. :) Best Regards, American Legend Rider Team
mary patterson
1 reviews US
thank you, American Legend Rider!
while the United States Post Office both lost the first part, shipped timely by seller, AND the USPS damaged the second part in transit, American Legend Rider has been exceptionally responsive and helpful and I am happy with the quality of the part. thank you, American Legend Rider!
Date of experience: October 19, 2018
Hello Mary, Thank you for your review. :) Best Regards, American Legend Rider Team
Steve Moshenko
1 reviews CA
High Quality Biker Chain…
I ordered the High Quality Biker Chain bracelet and was completely satisfied.It was delivered ahead of expected time. The item itself had nice weight size and length. I have no problem ordering from American Legend Rider again.
Date of experience: October 22, 2018
Hello Steve, Thank you for your review. :) Best Regards, American Legend Rider Team
Michael Gibbs
1 reviews US
Not American made products!
I have ordered 2 times and I will say that the shipping is slow. What bothers me the most is the name "American Legend Rider" yet their products come from China. I know its virtually impossible to buy only American but, to name your company like this and then to ship all your products from China is pretty shady. I ordered a corset for my lady and it's ok. I recently ordered a back brace for my back last week and it was just shipped. I'll probably see it sometime next week. I am an American biker and don't appreciate the deception.
Date of experience: October 22, 2018
Hi Michael, We are sorry if you feel that way. We are doing our best to transfer all our products to our new warehouse in the US. That way, we can provide a better and faster service to bikers. We appreciate your review. Best Regards, Krisilda Kiamco Manager |American Legend Rider
Greg Rich
1 reviews US
Good customer service
Good customer service
Date of experience: October 25, 2018
Hello Greg, Thank you for your review. :) Best Regards, American Legend Rider Team
Dawn
1 reviews US
for all the items I have bought I have…
for all the items I have bought I have never been disappointed. I recommend you check them out. 5 stars across the board.
Date of experience: October 27, 2018
Hello Dawn, Thank you for your review. :) Best Regards, American Legend Rider Team
Frank Kidd Rivera
1 reviews US
Satisfied
Great customer service. Would recommend to anyone.
Date of experience: October 28, 2018
Hello Frank, Thank you for your review. :) Best Regards, American Legend Rider Team
Marie
1 reviews CA
Love my Steet punk leather pants
Hi ordered my 3 pairs of Street punk leather pants and just love them Thank you !!
Date of experience: October 29, 2018
Hello Marie, Thank you for your review. :) Best Regards, American Legend Rider Team
Tamlyn
1 reviews CA
Prompt reply
I had a question about a bag that I was interested in and they replied very promptly. Really impressed!
Date of experience: November 01, 2018
Hello Tamlyn, Thank you for your review. :) Best Regards, American Legend Rider Team
Frank Amisano
1 reviews US
Answered all my questions right away.
Answered all my questions right away.
Date of experience: November 02, 2018
Thank you for your review.
Tiffany L. Stice
1 reviews US
Quality product and the customer…
Quality product and the customer service was fabulous by coming up with a solution for my recent purchase. I have purchased more than once and I will continue! Thank you American Legend Rider!
Date of experience: November 03, 2018
Hello Tiffany, Thank you for your review. :) Best Regards, American Legend Rider Team
Ginger Nunez
1 reviews US
Very nice people!!
Very nice people!!
Date of experience: November 03, 2018
Hello Ginger, Thank you for your review. :) Best Regards, American Legend Rider Team
Brandon Furlough
1 reviews US
Excellent customer service and very…
Excellent customer service and very timely. Definitely will consider for my next purchase.
Date of experience: November 05, 2018
Hello Brandon, Thank you for your review. :) Best Regards, American Legend Rider Team
Tina
1 reviews CA
Great
Great, love them
Date of experience: November 12, 2018
Hello Tina, Thank you for your review. :) Best Regards, American Legend Rider Team
Gwen
1 reviews US
They ripped me off $135.00
They ripped me off $135.00. They will somewhat appear to communicate with you through email and will get themselves off the hook by never understanding you no matter how clear you are .When I sent my items back because they sent me the wrong items it cost me $70.00 in shipping. They claim they never recieved it and said for me to send my postal service receipts with tracking numbers, so I sent them. They kept asking me for the postal receipts and I kept sending them. They kept saying we are sorry what problem do you have, let us help you. ........i finally gave up. Just know because the name American Legend Rider does not mean this stuff is coming from America. It is coming from China. Once they screw you there is really nothing you can do.
Date of experience: November 13, 2018
Hi Gwen, We apologize for any inconvenience caused. We would like to further check on the matter since the issue has been a long time now. Please send us a screenshot of this review to [email protected]. We would be able to pull up the order number on file with the use of the email address use to purchase previously and we can also check the email thread before. I would like to further assist you. We look forward to your email to us so that we can resolve your concern. Respectfully yours, Krisilda Kiamco Manager | American Legend Rider
Leonie Redfern
1 reviews AU
Fantastic service and very quick to…
Fantastic service and very quick to respond
Date of experience: November 13, 2018
Hello Leonie, Thank you for your review. :) Best Regards, American Legend Rider Team
Kay
1 reviews GB
Great quality
Great quality
Date of experience: November 14, 2018
Hello Kay, Thank you for your review. :) Best Regards, American Legend Rider Team
Lori Mercier
1 reviews US
They decide what size you should have!
On the first corset I purchased, it was my mistake ordering the wrong size. This item I donated to a local women’s re-sale shop that supports women fleeing from domestic violence. I then re-ordered a smaller size and American Legend Rider choose to send me a size of their choice – NOT the size I ordered. It is my thought that since this was their mistake they should fix it by sending me what I ordered (and paid for). They will not do that and their solution is to have me order my item yet again. I have chosen NOT reorder from them as I have no guarantee that they will send me the size I ordered. I will NOT be stuck with a third corset that doesn’t fit. Buyer be aware they you may not receive the item in the size you ordered! It's their choice! IN RESPONSE to the below comment - I have at least 4-5 emails between American Legend Rider and myself trying to resolve this, including the photos of the product you request below. I still have not received the size I ordered/paid for, nor have I been notified that it's been shipped. IN RESPONSE #2. Two months after re-ordering my size the correct size arrived. I do not believe this ever would have happened unless I posted my original review as I was basically blown-off, as evidenced by the numerous emails back and forth. I would recommend caution if deciding to purchase from this company. Perhaps a better solution might be find your item somewhere reliable instead and order from that company! This entire process took at least three months from the original order.
Date of experience: November 16, 2018
Hi Lori Mercier, We apologize for the inconvenience this has caused you. Like any other business, we strive to provide a better service while providing resolution to the common problems that we have including the size complaints that items are too small. We agree that there are items that we are receiving size complaints and thus what we did is we change the product mapping to one size up. However our warehouse may be unable to update the product tag. We would like to further assist you with your concern. Please email us back to [email protected] so that we can further cater to your sizing request. You can send a screenshot of your review here on Trustpilot. Looking forward to your email. Have a great day ahead. Respectfully Yours, Krisilda K. American Legend Rider | Manager
Nadeem Khan
1 reviews US
I have been dealing with them for past…
I have been dealing with them for past two years on water stains due to a leak in our master bath which they can't seem to fix. Now there is a water leak along the side walk between our house and water meter. City said it is on us since it is on our property. American Legend says our warranty ended a month ago so its up to us to fix it.
Date of experience: November 18, 2018
Hi Nadeem, I think your review is a mistake. You are placing a review to americanlegendrider.com. We are an online company for biker apparel. We do not fix any leakage regarding your house. Kindly remove your negative review. Thanks, Krisilda Kiamco American Legend Rider | Manager.
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From the 50's to the millennial style, we have an array of biker products that you will surely love. We cultivate the burning spirit of each biker from every generation through fashion. We want you to sit back, relax, and let us do all the heavy-lifting. Yes, we airlift all our products to any part of the world for FREE. We are proud to have more than 50,000 happy and satisfied customers. Meet them here! We'd like to introduce the key people with different complementary strengths that make our services possible.