Reviews 3.1
535 total
Rodney Keddy
1 reviews CA
Very happy with my purchase,
Very happy with my purchase,, was delivered on time, will definitely be checking out more too purchase
Date of experience: October 05, 2023
Lena Thames
1 reviews US
Fraud company
They can update you on your order or please send my order I still have yet to receive my item
Date of experience: October 06, 2023
Daniel J. Broberg
1 reviews GL
Great quality items, excellent service. 5 stars
ALR delevers on good time and have great customer service in case you have any questions. Not only is their service great, they have excellent quality items. In example I purchased a pair of leather gauntlet gloves. The price was reasonable and the quality of the gloves was excellent. I live overseas outside of the US and they arrived quicker than I expected. I am very happy with my shopping experience at ALR and will be back for more some time.
Date of experience: October 16, 2023
Bev Merriman
1 reviews CA
I would order again.
I have ordered on three separate occasions. A biker leg bag, then steampunk glasses, then 2 addional pairs of sunglasses. All items arrived in excellent condition. Love them all. I only gave a 4 because the last order took a longer time for delivery.
Date of experience: October 17, 2023
Consumer
1 reviews US
Even knowing I haven’t received the…
Even knowing I haven’t received the items,I must give Mr Mafe a 5 star rating when it comes to customer service, he’s definitely the best on replying back on the spot,Mafe has answered everything I needed to know,5 star meaning The Best,if the rank is higher I will correct my review,
Date of experience: October 17, 2023
Sonia Seda
1 reviews US
10/7 placed an order with ALR
10/7 placed an order with ALR. The order left Illinois then to New York City, now it is in Illinois again (I live in NYC). Ridiculous! I will never purchase from this vendor again.
Date of experience: October 19, 2023
Dawn Maeda
1 reviews US
SCAM!!
SCAM!!! They just want your money. Takes forever. Says it's coming from NY by tracking, but bounces around the US?? Once the items finally arrived in a battered, torn and re-taped plastic bag, I was disgusted to discover I had been duped. The "leather" biker pants were 100% cotton and to say they were ill-fitting is an understatement. Someone on here described the clothing as dollar store halloween costumes and I must agree. The jewelry and biker goggles were trinkets that could have come out of a carnival claw machine. The "water proof leather" bag to go on the luggage rack of my Harley was no bigger than a lunch box and absolutely was NOT leather and undoubtedly would not have been weatherproof either! I paid to returned everything to an address they provided in Utah, and this "company" is charging a 15% restocking fee. This company is scamming people and I'll be reporting them to the Federal Trade Commission. Update: as of November 12, 2023 I am still waiting for the refund agreed upon. I provided tracking and confirmation that the return did in fact arrive at their facility, was told they were "checking with their account department " and have heard nothing since on that front though I am still inundated with texts to purchase more.
Date of experience: October 26, 2023
Erika Hampton
1 reviews US
Beware!
Beware!! I ordered on Sept. 23rd, was told item had shipped, then was told they were out of the item one month later, have requested a refund and still do not have it....Will never order from them again!
Date of experience: November 10, 2023
Dean Homstad
1 reviews US
I ordered a pair of gloves
I ordered a pair of gloves, SKU 14:10;200000790:361385 October 6th, 2023. The actual cuff on the gloves were not as long as indicated. Material was cheap. I don't know where they came from, but I received the order November 10, 2023. Don't expect to much and don't be in a hurry.
Date of experience: November 10, 2023
Roberto Velasquez
1 reviews US
Pile up fees for Exchange
This company tries to make it as difficult as possible to return an item, due to the size not being accurate. Rather than just accepting it as an exchange for the correct size, they first charge a restocking fee of 15% plus you have to pay for the return shipping. With as many competitors out there making this process much easier, there’s no reason to do business with this company. There’s just too many options!
Date of experience: November 14, 2023
Renee Austin
1 reviews US
Terrible customer service
Terrible customer service, they Dont answer phone calls and you will never get a call back. Emails are Bots, Scam company!
Date of experience: November 22, 2023
Fernando Valderrama
1 reviews US
I was charged twice for a seat
I was charged twice for a seat, paid almost $800 and never got the item...this is fraud! 😡
Date of experience: October 29, 2023
Robbie Costa
1 reviews GB
Terrible customer service
Terrible customer service. Sent one wrong item didn't refund. Second item out of stock for the foreseeable future and no refund as requested. Does not respond to emails.
Date of experience: December 09, 2023
Heather Ludwick
1 reviews US
Ordered item for my husband on December…
Ordered item for my husband on December 2nd for Christmas present. From Dec 2nd thru Dec 27 never left Jamaica NY. ONLY Corespondence they said it was shipped, never received it. Disputed the charge, haven't gotten anything from them!
Date of experience: December 02, 2023
Francis Capozzi
1 reviews US
Been doing business with this company…
Been doing business with this company for a FEW years, never a problem.Bought a helmet in Nov., returned it, with in a week. Had to jump thru hoops for that, they received it. Havent got a credit to my VISA card, and after 4 phone calls(ya never get a live person)about 7 emails, then they told me it was credited to my VISA , it was not. Still waiting, and its been over a month! Will not EVER get another dollar of my $$!! Very disapointed.......
Date of experience: November 10, 2023
Michael Richardson
1 reviews US
The goggles
I get email ads from American legend rider and I saw a pair of vintage goggles I liked and they are pretty awesome my order came fast they packed it in air bags so it stayed safe they are well made look good comfortable I'm very happy
Date of experience: January 05, 2024
Ray Holt
1 reviews US
Zero customer service and false advertising
I bought a pair of their boots and they're really cool. The ones with the skull latches and the big rubber soles. However, the pictures show a dark brown boot and when I got mine they're orange leather. They look nothing like the leather in any of their advertisements. I've been sending emails with pictures to multiple people at American legend riders including the owner and I've also been leaving voicemails, I have had no response. This has been going on for 5 days. If things change and their response is satisfactory, I'll remove this very negative review. But so far, I'm extremely unhappy with their lack of customer service and their false advertising. Ray ORDER #332416
Date of experience: January 06, 2024
JIMMY JENSEN
1 reviews DK
Loooooong delivery
My daughter ordered a "Guardian bell" for christmas, on the 7th Dec... We havent recieved it yet !!!!
Date of experience: December 07, 2023
Aidan Perkins
1 reviews US
The service is great
The service is great! high quality products. Received my item motorcycle seat much faster than expected. Would definitely recommend if anyone wants to buy.
Date of experience: January 21, 2024
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From the 50's to the millennial style, we have an array of biker products that you will surely love. We cultivate the burning spirit of each biker from every generation through fashion. We want you to sit back, relax, and let us do all the heavy-lifting. Yes, we airlift all our products to any part of the world for FREE. We are proud to have more than 50,000 happy and satisfied customers. Meet them here! We'd like to introduce the key people with different complementary strengths that make our services possible.