Reviews 4.1
143 total
Logan Niebur
1 reviews US
Wonderful staff & extremely helpful
Wonderful staff & extremely helpful. Love the bike as well
Date of experience: October 20, 2022
Mark
1 reviews US
Atlas TI - Custom
If you are looking at an Alchemy bike, chances are, like me this isn't your 1st, 2nd or even 3rd bike. I was looking for a special bike and Alchemy delivered. Bryce designed a custom frame for me. From the first ride the bike is everything I wanted it to be and more. The fit is perfect - comfortable and I'm in an efficient position. The bike being TI is smooth and I find faster than my Carbon Italian bike. It's also nice to ride something that was made just for you and is unique.
Date of experience: January 01, 2023
Erik Obermeyer
1 reviews US
Don't Overlook Alchemy
I was a bit of a leap of faith when I first considered getting an Alchemy, but so glad I did! I was looking around for a new Enduro bike for the season when I came across the Arktos 150. It seemed like the right fit on paper, and was even better once it arrived. It far exceeded my expectations. Coming off a similar bike(SB150) it was pretty clear Alchemy knew what they were doing. It was obviously a rider in the design room making effective changes and features. It is everything I would have changed about my previous bikes. Stiffer frame, modern geo, better spec. Plus they sell kits to change the type of bike you have, you're not 'stuck' with one bike. They spec smart builds on the mountain bikes and price them really well, especially for full Fox Factory and i9. I feel like they are frequently overlooked, and can/should be more popular. There were a few times I needed small parts or service help, and I was able to get quick support from Alchemy.
Date of experience: May 02, 2022
Alan
1 reviews US
Alchemy- Great service, Great Staff and Great Bikes
My wife and i flew for Washington DC to visit Alchemy. As a senior citizen with plenty of free time but little or no biking experience I wanted to be able to go on some bike rail-trail adventures. I was hopeful a light weight electric bike would afford me this opportunity. We made and appointment in advance with Bryce. He could not have been more professional. We visited the factory for several hours and got a detailed tour of the factory, and a personalized fitting. Other staff members stopped by to chat. I asked a ton of questions and Bryce spent a great deal of time answering and explaining to us all of the construction details, operations, and mechanic features.Bryce put in a rush order so I could join my daughter on a lengthy ( for me) upcoming rail-trail ride in South Dakota. Delivery was right on time. When we came to pick up my new electric bike Bryce spent several more hours with me, gave me riding lessons,and helped me figure out how the load the bike in my rental car. Months later I still on occasion call Bryce for questions on such things as taillights, bells, biking shoes. Always gracious and accommodating Bryce Wood is a rare true professional.
Date of experience: January 06, 2023
JP Pope
1 reviews US
It even looks fast 🚴🏻♀️💨
I went to CO, received a fitting for a bike and had my measurements taken in December, the masterpiece arrived to my front door in March… Hard to sum up my emotions, expectations, and surprise with this bike. To start with it is BEAUTIFUL and even looks FAST. The paint job couldn’t have been executed better and it is seriously, a show stopper, rubber necker etc.. As for the bike itself.. I don’t think I would have believed anyone if they told me how much better/faster I could be on a different/better bike.. I was completely blown away and utterly SHOCKED at how drastic a change this bike makes. Envision an ice skater on a cold beautiful morning, all you hear is the “swoosh, swoosh, swoosh” of the skates on the ice. I FEEL that when I ride. It is so smooth. It’s like butter. My first thought when I road the bike was, “it’s like I’m on air. I’m riding on air”. It was/is so light. The second realization was how smooth it was. Pedaling, shifting, simply coasting.. it’s one of those things you just HAVE to experience. I received the bike on a Saturday afternoon and already had a 30+ miler set. Waited until Sunday to switch the pedals. My first ride was Sunday, on a 6.5 mile course (with 1,000+ ft of elevation) around my house. Without even thinking about it I beat my (and my dads) fastest time. I was just enjoying it. I couldn’t believe how much the SAME EFFORT on a different bike, produce BETTER RESULTS. The next group ride was Tuesday. I started leading about 2 miles in and.. I CRUSHED it. Again, was so surprised that I was going 22 with almost no effort on my part. I ended up averaging 18 for 30 miles! A big first for me. Favorite comments from that night was “who put a rocket up YOUR ass” and “next time you come, bring your OLD bike”. It’s been almost a year since I’ve had my atlas, I would not have believed anyone had they told me how much of a better rider I am on this bike. I started cycling 2.5 years ago.. I can now hang with our cat 6 group, av 21-22mph on a 30+ mile ride. If you want to “UP your Game”, jump on the alchemy train. Go get fit by Bryce, meet the gang and see how they make bikes. It is a unique experience that you don’t have to miss.
Date of experience: March 26, 2022
Davie Robinson
1 reviews US
Happy Rider
Prompt replies to emails. Product delivered promptly with no issues. I bought bike without test riding so had to trust the info on website and the size guide. I'm 5'10" so normally right on the cusp of med/large. I've ridden med previously. Alchemy size guide had me as a large. I'm glad I went with the recommendation. Mullet set up is proving to be much fun as I hoped. It suits the tracks I ride here in Wanaka, NZ really well. Climbs well and very stable downhill.
Date of experience: October 19, 2022
John Fabac
1 reviews US
Awesome Customer Focus
I was approaching eighty and I did not want to give up my passion for bicycle riding. I had logged many years of road riding in Texas and up-and-over the mountains near my Colorado vacation home. I decided to give up road riding in lieu off-road riding. As such, I spent a fair amount of time reviewing various Gravel Bikes. Alchemy Bikes impressed me with their capability to design and manufacture a very fine product. I contacted Bryce Wood at Alchemy and he answered all my questions was very helpful in explaining the features of the eRonin. Given his thorough understanding for what I wanted it didn’t take long for me to make my decision. The Alchemy eRonin was the way to go. I assembled the bike when it arrived, and everything well but I did notice a modest shifting issue. I took the bike to my local dealer. They did not sell Alchemy Bikes but analyzed the issue. Alchemy arranged to have the bike shipped to them (without cost). They shipped it back to my local dealer. They not only did they cover the cost of shipping, but they also remunerated the dealer for the effort they put into analyzing and correcting the problem. In conclusion, the Alchemy Bikes not only produces an excellent product, but they also provided prompt and high-quality service.
Date of experience: April 24, 2022
Kelly Duran
1 reviews US
Excellent Customer Service
Everyone was very helpful and friendly at Alchemy. It was exciting for me to pick up my bike at the store and was an extra touch that Craig went over the suspension settings and an in-depth overview of the Alchemy Arktos.
Date of experience: November 09, 2022
CJ Lauer
1 reviews US
Best bikes around…period
The process, the build out of the box and the ease of it all was awesome. The bike is a beast and I love riding here in Maryland. Sure it’s a downhill bike, but it handles the climbs with ease. Sticking with the brand for life. Can’t beat the components that come with the whole setup. I always recommend to my friends that are looking for a new ride.
Date of experience: February 17, 2023
Asish Sen
1 reviews BD
Guidelines for Reviewers
Guidelines for Reviewers
Date of experience: February 18, 2023
Arden Friesen
1 reviews US
First off I dig my Arktos 150
First off I dig my Arktos 150. The Customer service is excellent. Sent a email with a couple issues Fox transfer post (Fox issue not Alchemy) and bearing issue a little play in the bearing in the linkage. I’ve never had a owner of a company reach out to me to say thank you for buying their product but also to see if everything was good. A big shout out to Craig on getting my issues handled quickly. It’s a good feeling when a company makes you feel that they personable not just a number. These goes from the first day of buying my Arktos 150
Date of experience: January 12, 2023
Ric Liang
1 reviews CA
Great customer service (good bottle cages too)
Craig was incredibly helpful with the purchase. I was trying to utilize a discount coupon as well as a prepaid Visa card with a specific balance. Goods also had to be shipped to Canada. It took some finagling but got it all worked out. Happy camper, great customer support
Date of experience: November 28, 2022
Joel Sanders
1 reviews US
Me experience with Alchemy…
From the first time i contacted Craig about my Arktos 150 he was awesome. I had some issues trying to purchase the bike and he patiently walked me through the process. The bike was send and received in a timely manner. As far as the bike goes it is truly amazing riding experience. Light and flickable. Climbs great. Awesome build spec. I love this bike
Date of experience: November 26, 2022
Seth D'Imperio
1 reviews US
So far, so good
Ordering was easy and my bike shipped very quickly. There was minimal assembly required when it arrived and the bike was ready to ride within half an hour. Unfortunately, I ordered the bike in the winter so I haven't had a chance to put it through its paces yet.
Date of experience: November 28, 2022
shaun huber
1 reviews US
Great customer service
Great customer service. Had a few issues that were taken care of immediately. Love the bike. Gets a lot of compliments.
Date of experience: March 14, 2023
V. Blanco
1 reviews US
Arktos
Sweet end of the year discounts made my purchase possible. They were quick to respond to emails. The bike and components are sick. Nothing but good things to say 3 months into owning an Arktos.
Date of experience: March 22, 2023
Tiffani Wilson
1 reviews US
The team at Alchemy knocked it outta…
The team at Alchemy knocked it outta the park. Ordered up my dream bike and it arrived perfectly! Craig was awesome to work with. And the bike itself…. Dreamy! Couldn’t ask for a better setup with the Alchemy Arktos. Went riding in southern Utah for the maiden voyage and LOVED IT! Can’t wait til it stops snowing in Idaho so I can get out on the trails :)
Date of experience: December 17, 2022
Chris Buzzetta
1 reviews US
Great product + friendly and…
Great product + friendly and knowledgeable staff = best experience for those looking to obtain a top tier product at a price much more reasonable than paying for a big-name product without sacrificing on components or quality. My Alchemy Arktos 150 has been a solid performer and climbs much better than other same-travel bikes I've ridden. Aside from being bitten by the Fox Transfer Seat post pandemic blunder with inferior seals which FOX promptly corrected under warranty (no fault of Alchemy's), I have been super happy my new ride. You can't go wrong with a Denver designed, highly performing piece of machinery. Give them a try, the demo center has some great trails to put the bikes through its paces. Another satisfied customer. See ya on the trails!
Date of experience: December 30, 2022
A H Krien
1 reviews US
Best all arounder ever!
I bought the Arktos 135 (now 140) with the optional mullet setup. The bike arrived very well packaged and required about 30 minutes to put together. At first I was disappointed in the numb steering, but the guys at Arktos helped me troubleshoot. The flip chip was in the wrong position for mullet, and in the end they advised me to switch to a 29"rear wheel. Flip chip on high and no mullet is what I would recommend if you like responsive steering and not just focused on rowdy downhills. It really seems to be able to handle anything you can throw at it, plus it is a great bike for technical climbs too. Very quiet and controlled ride. The parts selection is perfection, especially considering the cost compared to other upscale brands. I only upgraded the saddle (the one that comes with it is a throw away).
Date of experience: January 03, 2023
Jillian Murphy
1 reviews US
Alchemy Accessory. Perfect!
This was actually just a small but very nice boutique accessory to go with my 3 custom Alchemy bikes - the very nice Allen wrench set. What is more relevant is that I have 3 Alchemy bikes. One road, one Mountain and one Gravel. And they are all amazing. They deserve a bespoke wooden boxed Allen wrench set. That’s the justification I used to myself :-). The guys: as always, great service. The product: as always, better than the other guys. That’s what you can rely on with Alchemy.
Date of experience: December 30, 2022
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Custom, Fabricator-Direct Bikes from Golden, CO.