Reviews 4.1
143 total
Bill O'Dell
1 reviews US
Purchased the Atlas Carbon road bike…
Purchased the Atlas Carbon road bike which unfortunately appears to be no longer available. High quality manufacturing and component choices produce a great ride. Very pleased with the bike.
Date of experience: November 06, 2023
Jennifer
1 reviews US
Perfection
Honestly, the bike is not only beautiful it’s serene to ride. Handles so well, at times it even rides like it has a little suspension built in.
Date of experience: February 04, 2024
Shayne
1 reviews US
Great communication
Great communication, actually talking to folks that know their products. Industry best build spec out there for the money. Top quality components from front to back
Date of experience: November 22, 2023
Heth Turnquist
1 reviews US
Great customer service and product…
Great customer service and product support. The team there always go out of their way to make sure you are happy and getting the best out of their bikes.
Date of experience: November 21, 2023
Lourian
1 reviews US
I wouldn’t buy any other bike
I wouldn’t buy any other bike. From customer service to a great price on an amazing bike, everyone gives me compliments on how cool the bike is. Support local and shop Alchemy 👍🏻
Date of experience: December 01, 2023
Van’s mom
1 reviews US
Best bike ever!
Best bike ever!! Couldn’t beat the price on the bike of my son’s dreams and it was efficiently shipped in expert packaging in time for Christmas! Made it states away in perfect condition.
Date of experience: November 27, 2023
Auryn Zimmer
1 reviews US
Great customer support
The 1st bike that was shipped was damaged in transit, which of course is not Alchemy's fault and just something that happens some times, but I was able to contact someone at Alchemy very quickly and resolve the issues smoothly. Since I got the bike, it's been great - everything I hoped for when I ordered it sight unseen. The positive reviews I had read, which prompted me to make the purchase, where not wrong!
Date of experience: December 11, 2023
Caleb Marek
1 reviews US
Couldn't be Happier
Dream bike at a great price. Good customer service too. My bike arrived with a bent brake lever and they got it taken care of right away.
Date of experience: December 13, 2023
Drew Ferren
1 reviews US
Very friendly
Very friendly, informative, helpful, and down to earth. Love my bike. Love this brand. Excited to rip this thing!!
Date of experience: December 07, 2023
John Gore
1 reviews US
Wonderful service
Very accommodating customer service. They are very thorough and caring in making the best possible experience. The ARKTOS 150 is amazing!
Date of experience: December 15, 2023
Jason Cox
1 reviews US
Excellent customer service
Excellent customer service. I had doubts on what size to purchase and Ben and Bryce walked me through the differences of the two sizes and recommended the XL based on my measurements and riding style. It fits me perfectly.
Date of experience: November 30, 2023
Nathan Tirk
1 reviews US
Nothing but good things to say about…
Nothing but good things to say about the people and product. Extremely responsive and helpful customer service and the bike absolutely shreds.
Date of experience: December 14, 2023
Rich Priebe
1 reviews US
This company is great to work with
This company is great to work with. Great people…knowledgeable, helpful and friendly…. The Arktos is a stunning ride that is so well spec ed. Alchemy does it right!
Date of experience: December 14, 2023
David Trow
1 reviews US
Alchemy rocks
I appreciate the staff for walking me through the essentials of the bike. It is my first gravel bike and I love it!
Date of experience: December 27, 2023
Steve Doughty
1 reviews US
Bike is beyond expectations…
Bike is beyond expectations awesomeness. It came very well packaged and super easy for anyone with a minimum of experience to assemble, attention to detail was impressive. This comes from a former bike shop employee who used to assemble bikes, so I have experience in this realm. Completely happy with my bike and the experience!
Date of experience: December 28, 2023
Collins Hunsaker
1 reviews US
Love the bike!
Love the bike!
Date of experience: January 03, 2024
Brian N.
1 reviews US
Perfect for NWA trails!!!
Excellent build quality and components. Delivered when expected and a tremendous ride. Access to Alchemy techs is top notch, not that I've had to discuss any technical issues, other than ask for component recommendations.
Date of experience: December 27, 2023
New owner
1 reviews US
Amazing customer service
Customer service and the sales process was amazing. Super responsive and answered all my questions.
Date of experience: January 02, 2024
Tyler Heisterkamp
1 reviews US
Awesome
Great products, customer service, and communication.
Date of experience: December 29, 2023
Nathan O'Rourke
1 reviews US
Love the geometry of the bike
Love the geometry of the bike! It climbs so nice for having that much suspension. The staff was Uber nice when I purchased it and there to help with any questions I had.
Date of experience: January 15, 2024
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Custom, Fabricator-Direct Bikes from Golden, CO.