Reviews 4.3
990 total
Kate
1 reviews IE
4 weeks and still no shoes to wear
First of all, their size guide seems inaccurate. I ordered my normal shoe size (UK 5.5) and noticed the corresponding EU sizes didn't match up as they do with other brands. Anyway, shoes were tiny on me. So I returned them for a credit note? What is this, the 90s?? That alone is ridiculous and a major turn off as a customer. Ordered the second pair - following the EU sizing instead of the incorrect UK sizes. The order was refunded with no explanation. Customer service sent the order to the warehouse and assured me it would be processed soon. 2 weeks later and still no shoes! Reached out again to find out the order was never processed, and it's been sent off again. Shockingly bad service. No shoes to even review after 4 weeks. The entire return and reorder process is convoluted and not working as they intended. Unlikely I will ever order from them again, far too much of a headache. Would have had my shoes several weeks ago if ordering from almost any other company.
Date of experience: April 08, 2024
We're sincerely sorry to hear about the challenges you've faced with your recent orders and the dissatisfaction you've experienced with our size guide and return process. This falls short of the experience we strive to provide our customers, and we truly apologize for any inconvenience caused. Your feedback is incredibly valuable to us, and we'll be sure to review our size guide to ensure its accuracy and clarity. Additionally, we'll investigate the issues with your order and work to improve our processes to prevent similar occurrences in the future. We understand your frustration and disappointment, and we're committed to making things right. Please don't hesitate to reach out to our customer happiness team if you need any further assistance or if there's anything we can do to rectify the situation. We appreciate your patience and understanding, and we hope for the opportunity to restore your trust in Xero Shoes.
Denise Iversen
1 reviews US
Xero Shoes/Nexus Knit
I purchased my 1st pair of “barefoot” type shoes from Xero Shoes. They do take a little getting used to, at least for me. I have had them for about 3-4 weeks and find myself wearing them more often than my old standard shoes.
Date of experience: April 08, 2024
We're thrilled to hear that you've ventured into the world of barefoot shoes with Xero Shoes! It's completely normal for them to take a bit of getting used to, as they offer a different experience compared to traditional shoes. However, we're delighted to know that you're finding yourself reaching for them more often and integrating them into your daily footwear rotation. Thank you for giving our shoes a try, and we're glad to be a part of your journey toward more natural and comfortable footwear. If you ever have any questions or need further assistance as you continue to enjoy your Xero Shoes, please don't hesitate to reach out. We're here to help!
Derek Carlton
1 reviews US
Replacement Insoles
Xero sent replacement insoles at no cost because one was smaller and felt awkward to run in. The new insoles fit perfectly and feel great to run in.
Date of experience: March 28, 2024
We're delighted to hear that you received the replacement insoles from Xero Shoes and that they've made a positive difference in your running experience! Ensuring a comfortable fit is important to us, and we're glad we could provide you with the proper solution at no cost. Thank you for sharing your feedback, and we're thrilled that you're now able to enjoy your runs with the perfect fit and comfort. If you ever have any further questions or need assistance, please don't hesitate to reach out. Happy running!
Nicole L
1 reviews US
Excellent quality zero drop shoes with…
Excellent quality zero drop shoes with a wide toe box! I’ve worn several brands of bare foot/zero drop shoes and so far Xero is my favorite as far as cost, aesthetics and quality. They’re holding up very well to heavy strongman training 5 days a week. I went ahead and bought a pair for each family member in my household, and everyone loves them whether for strength training or daily wear. Sizing wasn’t difficult to figure out, and shipping was a breeze. The exchange system is stellar as well. Definitely recommend to anyone looking to try a zero drop shoe for a more natural foot experience.
Date of experience: March 30, 2024
Thank you for sharing your experience with Xero Shoes! We're thrilled to hear that you find our shoes to be of excellent quality, with a wide toe box and zero drop design that suits your needs for strongman training and daily wear. It's wonderful to know that they're holding up well under your intense training regimen and that you've found them to be a hit with your entire household. We take pride in providing a seamless ordering process, including sizing guidance and easy exchanges, and we're glad to hear that you had a positive experience with shipping and our exchange system. Thank you for recommending Xero Shoes to others seeking a more natural foot experience—we truly appreciate your support! If you ever have any questions or need further assistance, please don't hesitate to reach out.
Dixie Whitt
1 reviews US
Online ordering was simple
Online ordering was simple. Selection of shoes was more than I expected. Delivery time was reasonable. I love my shoes. They are comfortable and light and didn't need a "breaking in" before wearing them all day. Will be buying more shoes.
Date of experience: April 10, 2024
Thank you for your glowing review! We're thrilled to hear that your online shopping experience with us was seamless and that our selection exceeded your expectations. Delivering your shoes promptly is always our priority. We're delighted that you're enjoying the comfort and lightness of your new shoes straight out of the box – no breaking-in required! We look forward to providing you with more fantastic footwear in the future. If you ever need assistance or have any questions, don't hesitate to reach out. Happy trails!
Sarah
1 reviews US
Great Shoes!
I have wide feet. I love Vans slip ons, but I can't wear them because they are too narrow. Xero is a perfect replacement. They are actually more comfortable as well. I wish the they had more colors!
Date of experience: April 10, 2024
Thank you for sharing your feedback! We're delighted to hear that Xero shoes have become your perfect go-to, especially considering your wide feet. It's fantastic to know they're even more comfortable than other brands. We understand your desire for more color options, and rest assured, we're constantly exploring ways to expand our range to cater to all preferences. Keep an eye on our updates, as we strive to bring more variety to our collection. In the meantime, we're thrilled to be part of your comfortable footwear journey. If you ever need assistance, feel free to reach out. Happy trails in your Xero shoes!
Jeff Lindsay
1 reviews US
Slip on comfort
The Dillon slip on is way more comfortable for me than the famous slip ons that have been around since the 60's. The wide toe box gives extra room for folks with wide feet. The canvas quality is very good and the sole is flexable with good grip. Trouble free secure online ordering and they arrived quickly.
Date of experience: April 10, 2024
We're thrilled to hear that the Dillon slip ons have exceeded your expectations and provided you with unparalleled comfort, especially compared to the renowned slip ons that have been around for decades. Our wide-toe box is designed specifically to accommodate various foot shapes, ensuring a comfortable fit for those with wider feet. It's fantastic to know that you're satisfied with the quality of the canvas and the flexibility and grip of the sole. We're also glad that your online ordering experience was trouble-free and that your shoes arrived swiftly. Thank you for choosing Xero, and we hope to continue exceeding your footwear needs in the future. If you ever need assistance, we're here to help. Happy and comfortable trails in your Dillon slip ons!
Simon Hanson
1 reviews CA
These are by far the most comfortable…
These are by far the most comfortable shoes that I have ever worn. When I saw that they were on sale I decided to buy two more pairs even though I didn't need any new ones right now.
Date of experience: April 10, 2024
We're thrilled to hear that our shoes have set a new standard for comfort in your footwear collection! Your satisfaction means the world to us. Taking advantage of our sale to stock up on more pairs is a fantastic idea – after all, comfort is always in style, and having backups ensures you're always prepared. We're honored that you've chosen to invest in multiple pairs of Xero shoes. Should you ever need assistance or have any questions about your purchase, don't hesitate to reach out. Thank you for your continued support, and we hope you enjoy many more comfortable steps in your new shoes!
molly moriarty
1 reviews US
Excellent shoes
Excellent shoes! Great fit, style and color.
Date of experience: April 10, 2024
Thank you for your glowing review! We're thrilled to hear that you're loving your Xero Shoes. Our team works diligently to craft shoes that offer both style and comfort, and it's wonderful to know that we've hit the mark with your pair. We take great pride in providing a perfect fit along with a variety of stylish colors to suit every taste. Your satisfaction is our top priority, and we're grateful for your support. If you ever have any questions or need assistance, please don't hesitate to reach out. Happy adventuring in your Xero Shoes!
Sarah K
1 reviews US
These shoes are super comfortable
These shoes are super comfortable! I used to have a lot of ankle pain when running before I started wearing Xero shoes, and now I don’t anymore! My feet feel much stronger than they used to.
Date of experience: April 10, 2024
We're thrilled to hear that you're finding our Xero Shoes super comfortable! It's fantastic to know that they've made a positive impact on your running experience, especially by alleviating your ankle pain and strengthening your feet. At Xero Shoes, we prioritize crafting footwear that not only provides comfort but also supports your overall foot health and performance. Your feedback is invaluable to us, and we're grateful for the opportunity to be part of your journey to stronger, healthier feet. If you ever need further assistance or have any questions, feel free to reach out. Keep enjoying your runs in comfort!
Mike Madden
1 reviews US
Durable and Comfortable
I am on my second pair of HFS and they are amazingly great to walk in. They are durable and comfortable. You have to try these shoes.
Date of experience: April 10, 2024
Thank you for your fantastic review! We're thrilled to hear that our HFS shoes have become your go-to for comfortable walks. It's wonderful to know that you find them both durable and comfortable, especially as you're on your second pair. We take great pride in crafting footwear that enhances your walking experience, and your satisfaction is our top priority. Your recommendation means the world to us, and we're grateful for your support. If you ever need assistance or have any questions, please don't hesitate to reach out. Here's to many more enjoyable walks in your Xero Shoes!
Tiffany Slattery
1 reviews US
Great experience with Xero Shoes
I love Xero Shoes! They have great customer service and quick shipping. Shopping their site is simple, they offer a variety of styles, with plenty of pictures, and honest reviews. They have running shoes, hiking shoes, sandals, water shoes. They have customer service available to answer any questions about sizing or what style is best for you. I highly recommend them for your next pair of shoes!
Date of experience: April 10, 2024
Thank you so much for your glowing review! We're thrilled to hear that you love Xero Shoes and had such a positive experience with our customer happiness team and shipping. Making your shopping experience easy and enjoyable is our priority, and we're delighted to offer a wide variety of styles with detailed pictures and honest reviews to help you make the best choice. Whether you're looking for running shoes, hiking shoes, sandals, or water shoes, we've got you covered! Our dedicated customer service team is always here to assist with any questions about sizing or style selection. We truly appreciate your recommendation and can't wait to be a part of your next shoe journey!
Donna Ginsberg
1 reviews US
Recently purchased the woman’s Dillion…
Recently purchased the woman’s Dillion shoe. My most favorite Xero shoes purchase thus far. No laces, no Velcro, no fuss . Cute as a button and quite possibly the most comfortable shoe my feet have met. They can go anywhere ( even an impromptu 3 mile hike without blisters or slippage). So happy with my purchase that I ordered another color the same day I received the first pair. Thank you Xero shoes!
Date of experience: April 03, 2024
Thank you for sharing your wonderful experience with the women's Dillon shoes! We're thrilled to hear that they're your favorite Xero Shoes purchase yet and that they've exceeded your expectations in both style and comfort. It's fantastic to know that they're versatile enough to accompany you on impromptu hikes without any discomfort. Your satisfaction is our top priority, and we're delighted that you were so happy with your first pair that you ordered another color the same day! Thank you for choosing Xero Shoes, and we look forward to being part of your adventures in comfort and style.
Francesca M
1 reviews US
Perfect Shoes!
I have been wanting to try this for over a year now and finally got the money saved to buy it. These shoes have changed my life for the better. I feel more grounded when wearing them and wont go out of the house without them. Best investment anyone can make!
Date of experience: April 12, 2024
Thank you so much for your glowing review! We're thrilled to hear that Xero Shoes have made such a positive impact on your life. It's incredibly rewarding to know that our product has helped you feel more grounded and empowered. Your feedback means the world to us, and we're honored to have earned your trust and satisfaction. We're committed to providing high-quality footwear that enhances your lifestyle, and we're grateful for your support. Here's to many more adventures in your Xero Shoes!
A. Dodd
1 reviews US
Xero shoes are an investment in my happiness!
My new Xero shoes are so comfortable, my feet feel amazing. After a few weeks walking in the Prio I ordered a waterproof pair and a pair of slip-ons for work. I consider these shoes an investment in my happiness! My feet feel free in them.
Date of experience: April 12, 2024
We're thrilled to hear that you're enjoying your Xero Shoes so much! It's fantastic to know that the Prio has provided such comfort and support for your feet. Investing in your happiness and comfort is truly worthwhile, and we're delighted to be a part of that journey. The waterproof pair and slip-ons are excellent choices for expanding your Xero collection! Thank you for your trust in us, and here's to many more happy and comfortable steps ahead in your Xero Shoes!
Robyn K Vermillion
1 reviews US
Xero shoes are a life changer for me
Xero shoes are a life changer for me. I struggle with knee issues and even after knee replacement. Xero shoes help me walk stable. My feet and knees no longer bother me. Love these shoes. I work out in them too.
Date of experience: April 12, 2024
We're incredibly grateful to hear that Xero Shoes have had such a positive impact on your life. It's wonderful to know that our shoes have helped you walk more stable and with reduced discomfort in your feet and knees. Your trust and satisfaction mean everything to us. Using Xero Shoes for workouts is fantastic, and we're thrilled to be a part of your active lifestyle. Thank you for sharing your experience, and here's to many more pain-free steps and workouts in your Xero Shoes!
Michael
1 reviews US
I love the shoes & company
I love the company! I love the shoes! Since I started wearing XERO shoes, my knees do not get sore, my ankles do not hurt and my back feels great! The SpeedForce is taking some adaptation for my feet since they do not seem to breath quite as well as my HFS pair, but they perform amazingly. Love'em!
Date of experience: April 12, 2024
Thank you so much for your kind words and support! We're thrilled to hear that Xero Shoes have made such a positive difference in your life. Your feedback about the Speed Force is valuable to us, and we're glad to hear that they're performing well despite some initial adjustments. We're committed to providing high-quality footwear that enhances your comfort and performance. Thank you for being a part of the Xero Shoes family, and here's to many more enjoyable moments in your shoes!
Debbie Clifton
1 reviews US
The shoe laces came apart
The shoe laces came apart
Date of experience: April 12, 2024
We're sorry to hear about the trouble with your shoe laces! Our goal is to provide durable products that hold up to everyday wear, and it's disappointing to hear that your laces didn't meet our standards. Please reach out to our customer happiness team. Your satisfaction is important to us, and we want to make sure you can continue enjoying your Xero Shoes without any issues. Thank you for bringing this to our attention, and we appreciate your support.
Don Gurr
1 reviews US
I used to wear flip flops
I used to wear flip flops. The Genesis and H trail sandals are the bomb! Unlike flip flops they stay on your feet. I wear these year round. I wear them to work then I put on my work boots. I take off my work boots and wear my sandals home. After wearing heavy steel toe boots 10 hrs a day I love the freedom and light weight sandals.
Date of experience: April 12, 2024
Thank you for your enthusiastic review! We're thrilled to hear that our Genesis and H trail sandals have become your go-to footwear. It's fantastic to know they provide the comfort and reliability you need, especially after a long day in heavy work boots. We designed our sandals with durability and functionality in mind, ensuring they stay securely on your feet while offering the freedom and lightweight feel you love. We appreciate your support and look forward to continuing to provide you with quality footwear year-round. Cheers to many more adventures in your Xero Shoes!
Elaine
1 reviews US
perfect for long trips
I ordered these for my trip out of the country and they were so comfortable on the long flights and walking tours. I could wear them with or without socks
Date of experience: April 12, 2024
Thank you for sharing your experience with our sandals during your travels! We're delighted to hear that they provided comfort and versatility throughout your journey. The fact that you could wear them with or without socks showcases their adaptability to various situations, which is exactly what we aim for in our designs. We're glad we could contribute to making your trip enjoyable and hassle-free. Here's to more adventures with your Xero Shoes, wherever your travels take you next!
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The most comfortable and versatile shoes, boots and sandals your feet will ever love. Barefoot and minimalist footwear for running, hiking, walking, travel, yoga, working out, and more. As seen on Shark Tank.
