Reviews 4.6
129 total
Duane
1 reviews US
1st time home buyer
There is only one thing that I did not like n was leery of. The fact that my loan agent was out of town. Came up a local phone number when he contacted me but the agency was located in another state. For being a first time home buying I would of preferred someone that I could of met n been able to go over paperwork in person.
Date of experience: February 10, 2020
We understand that it can be nerve-wracking to deal with people over the phone. I am glad we were able to assist in closing your loan and look forward to helping you in the future should any needs arise.
Joel Cranford
1 reviews US
This is not my first rodeo...
This is not my first rodeo... But I can say that it has been my best experience buying another home, BY FAR! Every single person I dealt with was a PRO. They were very good about following up and staying in touch. As I concluded the process for my elderly Mother, she was just so happy and relieved to have found some honest folks to work with. KATY GOT 'ER DONE!!!
Date of experience: February 18, 2020
Thank you for the 5-star review! We are so pleased that you had a wonderful experience buying a home and that your loan team was with you every step of the way. I am positive Katy enjoyed working with you as well!! Thanks again for the review.
Charles Ford
1 reviews US
The Joy of Refinancing made EASY
The entire experience of refinancing my home was with great ease. From the initial call to the final agreement. I can truly say that everyone I talked with, sent emails too, sent documents too or any process that needed attention was simple and easy to do and understand.. I am very happy and would not hesitate to contact these folks if necessary. Thank you for a very enjoyable experience.
Date of experience: February 19, 2020
Thank you for giving us the opportunity to assist you with your refinance Charles! We are so happy you had a smooth and simple experience and appreciate you taking the time to leave us such a wonderful review. Thank you again for the glowing recommendation and support.
Wayne
1 reviews US
Karen Goetz and Tanner were always…
Karen Goetz and Tanner were always helping me and they busted their backs working for me to get this done. I couldn't be happier! Two experts handled every question that i had and i knew i was in good hands, no not Allstate commercial, i can honestly say that they made this whole thing go quickly and correctly. Thank you both for the job well done!!
Date of experience: February 27, 2020
WOW! Thank you for the stellar 5 -star review Wayne! Karen and Tanner are a great team and we are so glad they made your process quick and thorough. You're in good hands with us!
Jim
1 reviews US
It was a pleasure dealing with both…
It was a pleasure dealing with both Brandi Reynolds/va and Kristi Head. They made it a simple, smooth and easy to get to closing. I will tell anyone that asks to call them for help. If I decide to do any purchases or refi I will call.
Date of experience: February 28, 2020
Thanks for the shout out Jim! We love the feedback and are ecstatic to hear Brandi and Kristi made your process simple and smooth. Enjoy your new home and please reach out if we can help you again in the future!
Michael Gray
1 reviews US
I'm overall very happy with my…
I'm overall very happy with my experience with VeteransLoans.com. From the beginning they guided me through all the steps and the when it got to my loan coordinator Harry I was amazed how quickly he responded to any questions that I had.. Harry was Aces!!!
Date of experience: March 02, 2020
We are over the moon that you had a wonderful experience with us! We strive to streamline the home-buying process and are thrilled Harry was able to answer your questions quickly. Thank you for taking the time to share such a positive review!!
Don Love
1 reviews US
Michelle Huff & Lois Martin Made It Happen
It was an outstanding experience of a lifetime. A fantastic bound was created with the team of Michelle Huff, Lois Martin and other team members which pulled my wife and I through a somewhat complicated and challenging process which, in the end, achieved our goals. The fun part of our nearly every day discussions was exchanging weather conditions in Missouri vs Florida .
Date of experience: March 07, 2020
THIS IS OUTSTANDING!! Don we are blown away to hear you have had an experience of a lifetime! The loan process can bring some challenging, unforeseen complications but I'm so glad you had an excellent team that helped push you toward your end goals. Congratulations on your loan closing! By the way, it's going to rain and be in the low 60's in Missouri today!
JOE
1 reviews US
5 stars are not enough.
I wish I could give you guys more stars. Erin kramer and Kristie head were just amazing. They took care of everything and made the process really smooth for my wife and I. They made our dream a reality and we couldn't be any happier with how everything turned out. Thank you guys for taking care of us.
Date of experience: March 15, 2020
Joe, this is GREAT!! We are so proud to know Erin and Kristie knocked it out of the park for you and your wife! Thank you for taking the time to share your experience with us. Enjoy your new home!
CGibson
1 reviews US
Fasy, simple and smooth
It was a pleasure working with both Katy Via and Garret Hinrichs. We were able to close on my house very quickly. The process was simple and smooth. They responded to questions in a timely manner. I would definitely recommend veteransloans.com to everyone. Thank you for all your hard work.
Date of experience: March 16, 2020
We are so happy you experienced a simple and smooth homebuying process! Katy and Garret are an amazing team and we are glad they got you into your new house quickly. Thanks for the shout out and congratulations on your new home!
Jennifer Willis
1 reviews US
People who care!
I've heard buying a home is one of the biggest stresses you'll go through. I didn't know how right They were! I can't imagine not having Amber and Abigail helping us. They responded quickly to any questions and went out of their way to be patient with my multitude of questions and crystal clear with the answers. Working with them seemed a lot more like working with friends than dealing with "the mortgage folks." I would HIGHLY recommend them to everyone.
Date of experience: April 02, 2020
We are so happy to hear your experience was a positive one! The home-buying process can indeed be a stressful one, but it's wonderful to hear Amber and Abigail treated you well. Thank you for the excellent review!
Donald Roberts
1 reviews US
It is a long and extensive process to…
It is a long and extensive process to complete but Matt and Lois made it a Smooth Process. Thanks Don Roberts
Date of experience: April 05, 2020
We are so happy Matt and Lois provide you with great customer service! Thank you Don for leaving us a review.
steven crippin
1 reviews US
Big shout out to Janis and the team for…
Big shout out to Janis and the team for a great experience. Everyone was helpful every step of the way. Highly recommend.
Date of experience: April 07, 2020
Thanks for the shout out Steven! Janis is an awesome team member and we are so happy you had an excellent experience with us. Enjoy your new home!!
Troy M.
1 reviews US
VeteransLoans.com is Legit
Brittney B. and Lois M. at VeteransLoans.com, did an outstanding job on the VA refi program for me and my family! Britt got us locked in at a low rate and Lois closed the deal! Together, they completed my refi in less than 30 days - during the COVID-19 lockdown! Can't ask for more help than that! They treated me with respect and dignity throughout the entire process. Highly recommend VeteransLoans.com to any Vet looking to refi. This is real and legit! Troy M. USAF Retired (23 years TAFMS)
Date of experience: April 14, 2020
Troy, thanks for the wonderful shout out! We are so happy Brittney and Lois provided excellent service, respect, and dignity - and got you locked in at a low rate! Thank you for recommending us to others and congratulations on your refinance!
Mark Chrysler
1 reviews US
Fast and supereasy..everything was…
Fast and supereasy..everything was taken care of.
Date of experience: April 25, 2020
Thanks for the shout out Mark! Super easy is what we strive for!
Paul
1 reviews US
Kristie and Brandi were very…
Kristie and Brandi were very professional and really encouraged me when I had some questions. I felt very reassured with their handling of the loan. Thank you all for such an easy experience that is so long lasting! Sincerely, Paul
Date of experience: April 27, 2020
We are so pleased Kristie and Brandi were able to reassure and encourage you through your loan experience! Thank you so much for the review, Paul!
Jessica Hughes
1 reviews US
AMAZING LENDER
Karen and Justin were phenomenal. Both went above and beyond to help us close on our dream home. They were also always there to answer any questions that we had about the home buying process. Wish I could say this about the realtor we worked with, but if it wasn't for Karen and Justin, we most likely would not have purchased a home in the timeframe that we did.
Date of experience: May 03, 2020
Hi Jessica! Thank you for your amazing 5-star review! We are are so excited that you had a phenomenal loan experience and found your dream home. Congratulations!
Jerry Griffin
1 reviews US
VA loan.
Katy an Ashleigh did an excellent job. Thank you VA for making this happen. Best regards Jerry Griffin
Date of experience: May 06, 2020
We are so glad you had a great experience and enjoyed working with your team! Congratulations Jerry!
Joe Albert
1 reviews US
Very easy process and communications…
Very easy process and communications throughout the process was excellent. Very happy with service rep and working with us to get best possible outcome.
Date of experience: May 07, 2020
Thank you for taking the time to leave us such a kind review. It's so great to hear your experience and service team delivered the best possible outcome! Congrats Joe!!
JoAnn Feldman
1 reviews US
LOIS AND HER TEAM WERE AWESOME
LOIS AND HER TEAM WERE AWESOME, CHEERFUL, PATIENT AND FRIENDLY. THEY ALWAYS GOT BACK TO ME IMMEDIATELY IF I HAD ANY QUESTIONS. THANK YOU.
Date of experience: May 13, 2020
We appreciate the 5-star review JoAnn! We strive to deliver excellent customer service and are glad your team provided you with an awesome, cheerful, and friendly experience! Congratulations on your refinance!
Leo Romo
1 reviews US
I would like to thank Paul and Jessie
I would like to thank Paul and Jessie, they did great on helping me out into a wonderful home. They made sure i was well communicated with and krpt me informed.
Date of experience: May 21, 2020
Thank you for taking the time to leave us a 5 star review Leo! Paul and Jessie are excellent team members and we strive to openly communicate with our borrowers as best we can. We truly appreciate the review.
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We're committed to showing authentic, accurate, honest reviews from real customers. Read VeteransLoans.com reviews here on TrustPilot and see what other homebuyers have to say about their experience with us. VeteransLoans.com specializes in the VA home loan, a benefit for active-duty service members, as well as veterans and their families to purchase with little to no money down or refinance and take cash out. A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency. Customers with questions regarding our loan officers and their licensing may visit the Nationwide Mortgage Licensing System & Directory for more information. NMLS# 1313859. www.nmlsconsumeraccess.org