Reviews 4.2
133 total
Barbara Wilson
1 reviews US
I love my "emergency bracelet"
I love my "emergency bracelet". The emblem stands out and is very noticeable. The engraving is very clear and readable. I highly recommended your company to others.
Date of experience: January 13, 2023
Mel Oller
1 reviews US
Good quality, Fast Service
I am pleased with the quality of my new ring, and the fast service.
Date of experience: January 21, 2023
Sheila Akina-Greaves
1 reviews US
Ordering and chat experience went well. Engraving not so.
Ordering and chat experience went well. I requested engraving and was assured that it was possible. I received 1phone call from you at the end of the day to reduce the amount of letters on the engraving. I wasn't able to call, but sent a text message the same day. The product was shipped the same or next day without the reduced amount of engraving.
Date of experience: January 19, 2023
Christopher Dutchover
1 reviews US
Ring was very well made, the stone is beautiful and my wife loved it
Representative was very attentive and answered all my questions promptly. Ring was here in the exact time they told me it would be, and, did not disappoint when I received it.
Date of experience: December 20, 2022
Sandra
1 reviews ZA
Excellent customer service
Very happy with Cliff's handling of an item that needed to be replaced. He replaced it without any problem. Excellent customer service, speedy responses from Cliff and a beautiful item received. Very happy customer. Excellent company to deal with and stunning products. Will definitely use them again.
Date of experience: December 19, 2022
Anonymous
1 reviews US
Dishonest, unreliable, highly NOT recommended
Website did not give estimated ship date as the description said it would. I sent a follow up email in hopes that I ordered the item in enough time to receive by Christmas. He assured me it would arrive in time. Apparently ran into some production issues and agreed to overnight it along with a watch supposedly as a free gift and a thank you for being understanding and not arriving on time as promised. A month later I still never received the package. He shipped a “replacement” but complained how HE was out money now. The replacement finally arrived (I had to track it down and go to UPS to get it) but it was completely wrong/different than what I ordered (was a personalized piece). He said to ship it back and he would refund my money. It took two weeks after returning the ring to get my money back. Over 50 emails back and forth through the entire process. He kept saying he would fix the ring and ship it to me at no cost “for all the trouble.” I’ve never received the ring, which doesn’t matter since I did finally get my money back with bull$h!t excuses. But multiple promises were broken back to back to back. Definitely not reliable or trustworthy. I will never order from this company again. I think they legitimately tried to scam me but since I luckily paid through PayPal, I would have been eligible for a dispute that met all requirements for a full refund, if he didn’t willingly refund the money.
Date of experience: January 31, 2023
Anthony Caudill
1 reviews US
Had a slight issue and they was more…
Had a slight issue and they was more than amazing at getting everything all worked out. Highly recommend US Jewels
Date of experience: February 02, 2023
DAVID HELSEL
1 reviews US
Very nice piece....timely delivery…
Very nice piece....timely delivery .....would have been 5 star rating if price was lower...very high compared to other horns of this size....but very unique so it was my choice...would buy from this company again..
Date of experience: February 08, 2023
Robert Jones
1 reviews US
US Jewels...5 star rating
Hands down, the best customer service experience I have ever had in my adult life. Cliff is amazing; I inquired about an order which seemed to have been taking a little longer than expected. Cliff immediately checked and realized my ring (which was a custom build), was made in the wrong size. As a sign of good faith, Cliff sent me a complimentary ring on the house for any inconvenience. Cliff expedited my original order and I just received it. The craftsmanship is flawless. I would highly recommend this company to anyone who is in the market for a masonic ring or any other jewelry for that matter. Cliff your the best..thankyou.
Date of experience: February 10, 2023
Denis Corleto
1 reviews US
It was an easy quick purchase
It was an easy quick purchase. received the item very quickly. I would have given it 5 stars but the clasp it came on was not even soldered closed which wasn't that big a deal 3 dollars at the local jeweler.
Date of experience: February 08, 2023
justin m
1 reviews US
Sent wrong ring but WAY made up for it
Sent wrong ring but they were super responsive when I contacted with my issue and not only took care of return but gave me an awesome deal on a replacement. Hands down one of the better online shopping experiences I’ve had especially seeing how it started with an issue! Don’t hesitate on these guys. Quality customer service and quality product!
Date of experience: February 19, 2023
Lauri McDaniel
1 reviews US
Great company to do business with.
Ordering through USJewels was quite easy and the item I rec'd is absolutely beautiful! The picture of the item on the website was identical to the item I received. And, with USJewels being practically in my back yard, it was nice doing business with a company so close to my home town.
Date of experience: February 12, 2023
Wendy Lewis
1 reviews US
Super fast and just as expected
Order 4 Celtic knit rings in total and just perfect. Arrived a few days after ordering.
Date of experience: February 24, 2023
Gregory ODonnell
1 reviews US
Thanks Cliff
Thanks Cliff, you went over and above to help me get the items to my customer Fair price and prompt service
Date of experience: February 24, 2023
Dean
1 reviews US
Great product
Great product. Easy to order. And I received my order within 4 days. I'm a very satisfied customer. Dean
Date of experience: February 26, 2023
Christopher Ethridge
1 reviews US
The ring is perfect
The ring is perfect
Date of experience: February 25, 2023
William Creach
1 reviews US
Excellent products and extremely fast…
Excellent products and extremely fast delivery. Best seller hands down
Date of experience: March 07, 2023
Elizabeth Nogaj
1 reviews US
Great Customer Service and Selections
I was surprised at how many choices I had when searching for the perfect gift for my 14 year old athlete. And the instant customer service was incredible! I panicked when I clicked on the wrong type of necklace as I ordered, but within minutes I was able to update my order with the correct necklace type (rope chain instead of figaro) with the help of the online customer service. Thank you!!!
Date of experience: March 11, 2023
Chris
1 reviews US
Excellent
Great product
Date of experience: March 24, 2023
Mark R.
1 reviews US
Reputable company, excellent service
Reputable company with excellent customer service who was very helpful, and courteous. Had no worries making my purchase, I would definitely recommend to family, and friends.
Date of experience: March 28, 2023
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About
In business since 2007, we specialize in jewelry that highlights who you are and what you represent. Whether it be your heritage, beliefs, profession or hobby, helping you display what defines you through fine jewelry is our driving force.