Reviews 4.1
176 total
Sheila Baker
1 reviews US
Best way to treat arthritis without…
Best way to treat arthritis without narcotics or stomach irritating NSAIDS. This mitten can be used on other body areas such as neck or knees. As of 12/21/2019 The rice caught on fire. after 50 seconds in microwave. Is something wrong with the rice?
Date of experience: December 10, 2019
12/21/19 - Sheila - We will replace the heating packs, no worries, but that is probably too much time to heat them. Microwaves do have different wattages of power that make some heat quicker. Start w/30 seconds as label directs. Did they actually catch fire or just smolder and smoke? They have been extensively tested not to catch fire, so that would be unusual. So glad to hear that great feedback on how our Warming Mitts help your arthritis!! Thanks for taking time to share that with us and others!
Jodi Kenyon
1 reviews US
Only reason not a 5
Only reason not a 5 - Bought one as a Christmas gift & haven’t given it to my grandson yet. If he likes it as much as I do it would be a 5.
Date of experience: December 10, 2019
Thanks for the great review, Jodi! We'll bet your grandson will LOVE it!
Kelly Griffiths
1 reviews US
Excellent Customer Service
I emailed a question and received a near immediate response. In fact, I had several questions, and they were all answered quickly and thoroughly. Shipping was lightening fast.
Date of experience: December 16, 2019
Thank you for that excellent review, Kelly! We appreciate you taking that time to encourage us and let us know how we're doing!
Michael Ridenour
1 reviews US
Great service and follow-up
Service was just outstanding but I cannot give a review of the product as it is to be a Christmas gift.
Date of experience: December 17, 2019
We're glad to hear you received outstanding service! Thanks for letting us know. We hope the gifts were enjoyed!
BRENDA LANSBERY
1 reviews US
cute but small
I thought they would have been a little bigger for the price. They are very skinny bears. Cute though
Date of experience: December 18, 2019
Thanks for your thoughtful review, Brenda.
Clarice
1 reviews US
Arrived sooner than expected much toy…
Arrived sooner than expected much toy relief. Twas a gift for a granddaughter who wanted a heating pad (too young) and it filled the bill. Thank you.
Date of experience: December 26, 2019
So glad to hear you were pleased with your speedy shipment! Glad it filled the bill for your granddaughter too!
cathy freeman
1 reviews US
customer service is excellent And it…
customer service is excellent And it does seem to calm.
Date of experience: December 26, 2019
Thanks for letting us know you were served well, Cathy.
Cathleen
1 reviews US
The kids love them
The kids love them! The snuggable staff was very helpful in adding a product to my order. I even got a phone call from the president of the company to ensure I was taken care of. Excellent product followed by excellent customer service! Well done!
Date of experience: December 26, 2019
Thank you very much, Cathleen! We appreciate you taking time to let us know you were well cared for and so glad to hear the kids love their gifts!
Ken Birdsong
1 reviews US
Foot Warmers
Fabulous product!
Date of experience: January 06, 2020
Thank you, Ken! We appreciate that feedback!
Ben Benesh
1 reviews US
nice and smells great! A+
It arrived quick and was packaged very neatly. The only thing I’m a little disappointed with, and it’s more my fault than the product, is that it’s pretty tiny. The heating pad is about the size of a 6” diameter circle(expect it’s a heart shape) and it’s only about 1.5” thick. I’m sure glossed over that before buying. I was trying to quickly replace my wife’s old heating pad, which was about 8” x 10” and 2.5” thick... c’est la vie!
Date of experience: January 11, 2020
Ben, thank you for your thoughtful review.
Mrs Carol Burch
1 reviews US
Very nice customer service
Very nice customer service. Quick delivery!
Date of experience: February 01, 2020
Linda Puckett
1 reviews US
I bought this for a friend who lost her…
I bought this for a friend who lost her 13 year old emotional support dog recently. It has been a life saver for her as she was very depressed. Thank you!
Date of experience: February 07, 2020
C.W.
1 reviews US
Very cute teddy bear and excellent…
Very cute teddy bear and excellent quality. Fast shipping. Would recommend snuggables to everyone.
Date of experience: February 12, 2020
Walter B
1 reviews US
Product was delivered past the…
Product was delivered past the guaranteed two day shipping. We paid extra for two day shipping and it was four days after it was picked up by USPS. Snuggables was notified about this multiple times and there was no response.
Date of experience: February 17, 2020
Alysia Delozier
1 reviews US
Great company!
Easy to navigate site, great products and quick shipping!
Date of experience: February 17, 2020
Thanks for that great feedback, Alysia!
Dog mom
1 reviews US
Easy and fast
Ordering was easy and shipment was fast. Thank you.
Date of experience: February 21, 2020
You're welcome!
Ann Christenson
1 reviews US
Fast shipping excellent customer…
Fast shipping excellent customer service. My heating pack didn't seem big enough for my stuffed animal, and they responded quickly and took care of the problem.. My big black lab stuffed animal is so soft. The heating element only heats for one minute and stays warm for a long long time..
Date of experience: February 23, 2020
We're glad the added heat pack worked for you, Ann. Thanks for the idea and for your excellent review.
Ellen
1 reviews US
This is a great and we'll made product!
This is a great and we'll made product! We actually purchased it as a look alike for our dog who recently died. The surviving dog was quite sad. This was just the thing!
Date of experience: February 25, 2020
Aww. :( So sorry you lost your dog, but we're glad our warm puppy helped to comfort the other dog. That is a touching story and brings us a lot of encouragement. Thank you for sharing it with us.
Melissa A. Weese
1 reviews US
We have a senior 100 pound dog with bad…
We have a senior 100 pound dog with bad arthritis- these heating pads have helped him tremendously. Thank you for providing him some well deserved relief. What a fantastic product. Thank you Snuggables!
Date of experience: March 05, 2020
You're welcome! Wow, that's a big dog! So glad our pet heating pads helped give your dog the pain relief needed. Thanks for sharing your story.
Kathy Page
1 reviews US
I think it was too expensive for the…
I think it was too expensive for the size. I have fribromyalgia but ca't afford something larger
Date of experience: March 21, 2020
Thanks for sharing your opinion Kathy. We appreciate that feedback.
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Snuggables offers microwavable heat therapy products & natural sleep aids including stuffed animals w/inner heat packs & hot/cold pack heating pads in various sizes infused w/aromatherapy. Warm Buddy makes all our quality products that help kids & adu...