Reviews 3.5
40 total
Troy Cunningham
1 reviews US
Turkish Treats on the way!!!
I am so excited to receive my 2 Turkish Globe lamps! I treated myself on the Easter Sales special with the 3 globe light and fell in love with the easy assembly and beautiful effect of the colorful glow! I went on the ShopLC website and found the 5 globe lamps, I have 2 coming to add to my genie bottle lounge decor! Thank you for giving me the discounted dream lamps to create a new and elevated room to enjoy endlessly! Troy Sarasota Florida
Date of experience: April 10, 2024
Thank you for your kind review! We appreciate your feedback and are delighted you had a positive experience with us.
Marian
1 reviews US
Checkout Issues
I had an awful time trying to check out on the website for auction items and shopping cart. Last night I got a "Sorry for the inconvenience" message that the transactions couldn't go through. This morning I was able to put the auction items purchase through, but got the same "Sorry for the inconvenience" message again when I tried checkout for the shopping cart.I called the customer service number and had to put the order through on a credit card. I always use PayPal, but your checkout system can't work with it. Reluctantly I gave credit card information to Customer Service, and the payment went through.
Date of experience: April 27, 2024
We're truly sorry for the inconvenience you experienced while trying to make your purchases on our website. We understand how frustrating it can be when technical issues arise during the checkout process. We apologize for any inconvenience caused by the inability to use PayPal for your transaction. Your feedback is invaluable to us, and we'll definitely look into improving our checkout system. Thank you for your patience and for taking the time to bring this matter to our attention. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing Shop LC
Vicki C.
1 reviews US
I was not looking to purchase a purse…
I was not looking to purchase a purse but saw the item being presented on your media and was an excellent price so I jumped right on the sale. Shopping with ShopLC has always been a user friendly place to order. You have become my goto place for jewelry, purses, Christmas gifts, under $10 gift items and things I never knew I needed, lol. Thank you ShopLC. I recommend ShopLC to my friends and family.
Date of experience: April 27, 2024
Thank you for your kind review! We appreciate your feedback and are delighted you had a positive experience with us.
Lori Albert Cantu Arce
1 reviews US
Expect to wait a while for your order
I ordered these earrings for my daughter as a birthday gift. I only left 4 stars, not because of the item itself, but because of the poor communication. Order took 1 1/2 months to receive and no email to keep me updated, nor a response to my email on an update. So made me feel like I was scammed. But order was received and she did like the earrings very much.
Date of experience: April 29, 2024
Thank you for your feedback, We sincerely apologize for the delay in communication regarding your order. We understand how frustrating it can be to feel left in the dark, and we're truly sorry for any inconvenience this may have caused. Your experience does not meet the level of service we strive to provide, and we appreciate you bringing it to our attention. Rest assured, we are actively working to improve our communication processes to ensure that our customers are kept informed every step of the way. We're glad to hear that your order was eventually received and that your daughter liked the earrings. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us. Thank you for your understanding and for giving us the opportunity to make things right.
Rita Jones
1 reviews US
LESS PAIN
Thank you for the opportunity. Every purchase I made I've been so happy with also so happy with the low cost of items and high quality of materials love my shungite and terahertz I'm over 70 yrs old my pain is virtually gone again thank you.
Date of experience: May 01, 2024
You're very welcome! We're thrilled to hear that you're enjoying your purchases and experiencing relief from your pain. It's incredibly rewarding for us to know that our products are making a positive impact on your well-being. Your satisfaction and comfort are our top priorities, and we're delighted that our items have met your expectations in terms of quality and affordability. If you ever need anything else or have any questions, please don't hesitate to reach out to us. Wishing you continued health and happiness! Thank You for choosing Shop LC
Tess Castillo
1 reviews US
Why was there no place to enter the 20%…
You even came through quickly with the extra percent of discount as advertised! I am so excited to receive my earrings and can't wait to show them off. Thank you for the best customer service ever!
Date of experience: May 03, 2024
We have sent an email to your registered email ID with the resolution, we apologize for the inconvenience and assure you that we'll strive to provide a better experience in the future. Your feedback is invaluable to us.
Carol Payne
1 reviews US
Discount given!! Thank you!
I think I will really like the earrings I ordered, but disappointed that I didn’t get the email offering the discount on my first order until AFTER I placed the order! Shop LC called me today and gave me the discount after all. Thank you for being such a great company to deal with. Much appreciated!!
Date of experience: May 05, 2024
Thank you for your kind review! We appreciate your feedback and are delighted you had a positive experience with us.
Helaine Petelka
1 reviews CA
Curious questions
YES, I have been a loyal customer since you were the Liquidation Channel. I have three concerns...1) you show many beautiful crosses, but sometime on the web there is not ONE Star of David..also 2) why are Canadians exempt from the daily contests ?3) would love to see real slips of gold framed and on a chain from your Italian partners in Aretzo, stamped 14K,etc.
Date of experience: May 08, 2024
Merritt g. Claude
1 reviews US
I could offer a lot of suggestions.
I could offer a lot of suggestions. 1) I had to wait about 35 minutes on the phone line listening to awful "music" in order to get someone to take the order. 2) the names and numbers of each item being sold do not stay on the screen long enough to get them written down. 3) the quality of the phone line connection is clearly substandard with insufficient volume and sounds weak, so I had to keep asking the man to repeat things. 4) the items on the TV screen go away before you can clearly get their names-- the names of the stones are not usual ones (like quartz). They are ones with lots of different letters, many consonants, and therefore take more time for a person to write them down, assuming you have made the selection. by the time you make the selection, the information is gone from the screen. The office called me after this review was put out and they listened and are reviewing these issues and addressing them. The young man with whom I spoke seemed to be amenable towards addressing the issues I had identified and they will review the ideas to address the issues that I described to improve the services.
Date of experience: May 09, 2024
Thank you for your kind review! We appreciate your feedback and are delighted you had a positive experience with us.
Lisa Sprack
1 reviews US
Shop LC made my world a brighter place. Thank you!
I've been feeling down lately with Mother's Day coming and this being my first without my Mom, my best friend. I just got a package from shop LC. I'm saying I know I didn't order anything recently and to my surprise it was a gift a beautiful heart that says Mom and the birthstone is my Best Friends, my mom's. I can't tell you the feeling I got inside when I opened the box. Thank you so much Shop LC you are wonderful thoughtful people. You truly brightened my day! My week I should say. I will treasure that heart always. Love watching you all. Keep up the great work. Your loyal customer, Lisa
Date of experience: May 11, 2024
Thank you for your kind review! We appreciate your feedback and are delighted you had a positive experience with us.
Donna
1 reviews US
Great products and great customer service.
I am very happy with the items I've purchased on Shop LC. And the auctions are exciting! It would be good to see more products each hour rather than staying on one product for so long. I usually turn the channel when that happens. Shop LC is not the only shopping channel that does this. I am very impressed that Shop LC cares enough to ask for input and actually calls the person to follow up. Thank you.
Date of experience: May 13, 2024
Thank you for your kind review! We appreciate your feedback and are delighted you had a positive experience with us.
Thomas
1 reviews US
great stuff in stock!!!
I like the ease of shopping here and many item, well they must buy large quantities, remain in stock which helps the overall experience. On some sights they wait till you get to cart to say it is out of stock which frustrates.
Date of experience: May 04, 2024
Thank you for your kind review! We appreciate your feedback and are delighted you had a positive experience with us.
Maureen Mitchell
1 reviews US
I was having trouble with ordering…
I was having trouble with ordering items on line. Customer service was very helpful and knowledgeable. The next day I had some questions about orders and delivery status and again Customer service was helpful and patient. They really care and are easy to talk to!
Date of experience: May 18, 2024
Thank you for your kind review! We appreciate your feedback and are delighted you had a positive experience with us.
Janie Brown
1 reviews US
The customer service perfection! exactly…
The customer service guy knew exactly how to adjust a purchase in order to utilize a store credit I was awarded yesterday. It was a purchase I made earlier today without the credit. It was done perfectly. He deserves acknowledgement. Job well done! 👍
Date of experience: May 19, 2024
Thank you for your kind review! We appreciate your feedback and are delighted you had a positive experience with us.
DIANE
1 reviews US
Of the many terahertz pieces of jewelry…
Of the many terahertz pieces of jewelry this necklace is my favotire..Very large beads...I wear 24/7...Very comfortable to sleep wearing...Since I started wearing about 4 weeks ago...after 35 years of waking up with headaches....I no longer wake up with headache!! Plus it is very classy looking
Date of experience: May 19, 2024
Thank you for your kind review! We appreciate your feedback and are delighted you had a positive experience with us.
Denice Brown
1 reviews US
Beautiful set
Beautiful set, I chose these because I have granddaughters that have loose makeup in their purses, this will help them to organize...Thank you! I love my LC shopping💖
Date of experience: May 24, 2024
Thank you for your kind review! We appreciate your feedback and are delighted you had a positive experience with us.
Deb Webb
1 reviews US
Beware!!!!
Beware!!!! Gave them benefit of the doubt a few months ago when order never received. Tried again last night. Multiple calls to 'Customer Service' to add my address to order. Transferred twice & told my address didn't match my credit card or phone number. All have been consistent for years. When I asked to speak to Manager 'Sam' hung up. I will dispute charges.
Date of experience: May 24, 2024
SP-Texas
1 reviews US
Gorgeous Genoa Watch
User friendly website made it extremely easy to order a beautiful watch at the most affordable price ever.
Date of experience: May 24, 2024
Thank you for your kind review! We appreciate your feedback and are delighted you had a positive experience with us.
Donna Nemuras
1 reviews US
Shop LC will always tries to satisfy the customer.
I love shop LC and mistakes can happen.I messaged a rep and he was no help,he also wanted to charge me a refundable dollar, really!Early this morning I spoke to another customer service rep and she talked in some lame excuse that made no sense but she did try to help.When I checked out it kind of worked itself out.So after some aggravation it's okay.I will just take a break from the auction site. Well I also want to note that shop LC will do whatever it takes to make things right. This is another reason why I love shop LC.
Date of experience: May 23, 2024
Thank you for your kind review! We appreciate your feedback and are delighted you had a positive experience with us.
Diane
1 reviews US
Waiting
I ordered a pair of earrings and have not been able to hear back from anyone about a tracking number or when can i expect my order to be shipped and arrive. My order #SF06063517. Would appreciate a message back from someone, please ? Diane
Date of experience: May 04, 2024
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About
Shop LC was originally launched as The Jewelry Channel in 2007 but changed its name to The Liquidation Channel in 2008. With steady business growth, the name evolved. In 2017, the name was changed to match what we offer our customers on a daily basis – an opportunity to shop "Low cost." Whether you're looking for beautiful jewelry, trendy accessories, home décor, skin care products, makeup essentials, or more, you'll find everything with the Lowest price guarantee! You can peruse our collection and find the perfect product that suits your personality. Shop LC believes in Delivering joy to customers each and every day through daily deals, $1 online auctions, top picks, new offers, smackdown, spin for savings and more! Visit Shop LC and enjoy the broad range of amazing products at an extraordinary Low cost!