Reviews 3.8
2,978 total
Robert Thomas
1 reviews US
Prompt service
Prompt service, quality product, and easy online purchase.
Date of experience: December 18, 2022
Hi Robert, We’re thrilled that you were satisfied with our customer service and product. Your feedback is appreciated, and we hope to be of help again soon! Thank You, Morgan REEDS Customer Care
Agnes Church
1 reviews US
Reeds Online Shopping was a breeze
I completed my shopping online via the website. It was a pleasant, easy to use website.
Date of experience: December 16, 2022
Hello Agnes, We’re thrilled that you were satisfied with ordering and using our website. Your feedback is appreciated, and we hope to be of help again soon! Thank You, Morgan REEDS Customer Care
Kimmie
1 reviews US
Exceeded my expectation
The product, the ease of ordering, the little boxes with festive bows was perfect.
Date of experience: December 14, 2022
Hello Kimmie, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please don’t hesitate to reach out! Thank You, Morgan REEDS Customer Care
Angela angela Gaertner
1 reviews US
Beautiful charm and it was packaged so…
Beautiful charm and it was packaged so that it was gift ready!
Date of experience: December 09, 2022
Hello Angela, We are so pleased to hear you are happy with your charm and the packaging. We hope we can help you in the future with your jewelry needs. Thank You, Morgan REEDS Customer Care
Tanner Alder
1 reviews US
The Pandora Charm I purchased for my…
The Pandora Charm I purchased for my wife for Christmas was perfect! The way they package the gift made it so easy to just wrap and gift it!
Date of experience: December 21, 2022
Hi Tanner, We are pleased to hear you are happy with your charm and you enjoyed our packaging. We hope we can help you in the future with your jewelry needs. Thank You, Morgan REEDS Customer Care
GR Johnson
1 reviews US
Fast shipping
Fast shipping, quality of product.
Date of experience: December 06, 2022
Hello GR. We are so pleased to hear you received your order fast, and you are happy with the quality. We hope we can help you in the future with your jewelry needs. Thank You, Morgan REEDS Customer Care
Lori Rumping
1 reviews US
I was so pleased with my order
I was so pleased with my order! I ordered a gift and I received it before the expected date. It was beautiful and wrapped with such detail. I feel confident ordering from Reed Jewelers.
Date of experience: December 08, 2022
Hello Lori! We are happy to hear you are pleased with your order and you enjoyed our packaging. We hope we can help you in the future with your jewelry needs. Thank You, Morgan REEDS Customer Care
Glin Salter
1 reviews US
I received my order quickly.
I received my order quickly.
Date of experience: December 20, 2022
Hello Glin, We are so pleased to hear you received your order fast. We hope we can help you in the future with your jewelry needs. Thank You, Morgan REEDS Customer Care
willa papenfuse
1 reviews US
Your Staff at Jacksonville, NC Mall
I have been doing business at the Jacksonville Mall Reeds. Karen and Kyle are awesome. They get to know their customers likes and wants. They will notify me when they think there is something new or a sale is coming up. We only shop Reeds for our jewelry.
Date of experience: December 20, 2022
Hi Willa. Thank you for your fantastic review. We are thrilled to know of the service you receive from Karen and Kyle at our Jacksonville Mall location. Your feedback is appreciated and we look forward to seeing you again soon. Thank You, Morgan REEDS Customer Care
DAS
1 reviews US
Gorgeous necklace!
I made the mistake of trying to buy the Gucci Heart Trademark necklace from a place that was selling it much cheaper. BIG MISTAKE!! I ended up with a fake. Thank God I was able to get the real necklace from Reeds. It was for my daughters birthday and REEDS was able to get it to me in plenty of time for my daughter. The necklace is gorgeous and was shipped quickly. The online process was very easy.
Date of experience: December 16, 2022
Hello DAS, We appreciate the fantastic review and are glad we could be of service. I hope your daughter enjoyed her new necklace. If you have any further needs or questions, please don’t hesitate to reach out! Thank You, Morgan REEDS Customer Care
Mommy 2002
1 reviews US
I am still waiting for my return..
I am still waiting for my return... There's 3-4 Units in my apartment area and I have not received anything yet.. 2717 Walnut Street Apt 2.. ( FIRST DOOR... I was on holiday and I was waiting and waiting, my Adult children were watching the house and keeping track of my MAILBOX, etc...
Date of experience: December 20, 2022
Hello, Thank you for your review. I’m sorry to hear you are still awaiting your return and we appreciate you bringing this issue to our attention. Please check your email as we will be reaching out to you. Thank You, Morgan REEDS Customer Care
Edward Helock
1 reviews US
Love dealing with Joey
Love dealing with Joey! He bends over backwards to make sure you (the customer) are happy with your purchase!
Date of experience: December 16, 2022
Hi Edward, We’re thrilled that you were satisfied with Joey's customer service product. Your feedback is appreciated, and we hope to be of help again soon! Thank You, Morgan REEDS Customer Care
Moe Stanley
1 reviews US
Box arrived smashed
Box arrived smashed. Gift box arrived smashed. I purchased this for my mother as a christmas gift and she noticed the condition of the box. I was really embarrassed. Please ensure that this does not happen to customers in the future.
Date of experience: December 23, 2022
Hello Moe, Please know that we will be addressing this review with our fulfillment team and also UPS so they can learn from it and do better in the future. Thank you for bringing this to our attention! If there is anything else we can assist you with please don’t hesitate to reach out to [email protected] Thank You, Morgan REEDS Customer Care
joseph johnson
1 reviews US
Great prices and fast shipping.
Great prices and fast shipping.
Date of experience: December 20, 2022
Hello Joseph, We are pleased to hear you received your order fast and you are happy with the pricing. We hope we can help you in the future with your jewelry needs. Thank You, Morgan REEDS Customer Care
Denise Steward
1 reviews US
Reed's jewelers did a great job!!
Salesperson was excellent! Very helpful and knowledgeable about the watch and wedding band I purchased! Great prices too!
Date of experience: December 16, 2022
Hi Denise, We’re thrilled that you were satisfied with our customer service and product. Your feedback is appreciated, and we hope to be of help again soon! Thank You, Morgan REEDS Customer Care
Annie Drayton
1 reviews US
Once I placed my order I received my…receipt and shipping information very quickly.
Once I placed my order I received my merchandise in about three days. Reed's was very efficient, the gifts were wrapped beautifully. I will shop there again for future needs.
Date of experience: December 09, 2022
Hi Annie, Thank you so much for leaving this lovely review, we are so pleased we could assist you! Thank You. Morgan REEDS Customer Care
Sherry Hennessee
1 reviews US
Searching for a difficult charm
After looking for a few days for a certain charm and for it to arrive on Christmas was becoming a challenge. I ran across Reeds and I received exactly what I ordered and received them in a timely matter. Also a bonus they were already in a little box for me
Date of experience: December 08, 2022
Hello Sherry, We are so pleased to hear you received your order so fast and you are happy with the packaging. We hope we can help you in the future with your jewelry needs. Thank You, Morgan REEDS Customer Care
Joanne Rozelle
1 reviews US
First order from this jeweler
First time I ordered. Order acknowledged, filled, and shipped quickly. Recieved in just a couple of days. I appreciated the way the item was packaged.
Date of experience: December 16, 2022
Hi Joanne, We are so pleased to hear you received your order so fast and you are happy with the packaging. We hope we can help you in the future with your jewelry needs. Thank You, Morgan REEDS Customer Care
Lisa Summers
1 reviews US
My husband loved his cross and so do I
My husband loved his cross and so do I! Packaging was also amazing.
Date of experience: December 25, 2022
Hi Lisa, We’re thrilled that you were satisfied with our packaging and your husband loved his cross. Your feedback is appreciated, and we hope to be of help again soon! Thank You, Morgan REEDS Customer Care
Kevin Hernandez
1 reviews US
Great products
Reeds always have the items ready to be shipped asap and gets on the date they say. Really great experience as always
Date of experience: December 19, 2022
Hello Kevin, We are pleased to hear you received your order fast and you had a wonderful experience. We hope we can help you in the future with your jewelry needs. Thank You, Morgan REEDS Customer Care
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Discover Reeds Jewelers online for the best prices on diamonds, engagement rings, wedding bands, charms, watches, gemstone and gold jewelry. Find beautiful gifts for the ones you love or treat yourself at Reeds.com.