Reviews 3.8
2,978 total
Scott Flatt
1 reviews US
Awesome service.
Awesome service.
Date of experience: December 13, 2022
Scott, We’re thrilled that you were satisfied with our customer service and product. Your feedback is appreciated, and we hope to be of help again soon! Cheers, Matt REEDS Customer Care
Wendy
1 reviews US
super fast shipping
lots of choices, extremely fast delivery
Date of experience: December 07, 2022
Hello Wendy, Thank you for the review! We're so glad we were able to help you find such great pieces. We hope to serve you again soon! Kind regards, Lindy REEDS Customer Care
BeverlyRobinson
1 reviews US
Top Sales representative Brandon was very…
Sales representative Brandon was very helpful and knowledgeable about the store and its products. He took the time to ensure that my husband and I were satisfied with our purchase. He handle the items with care, offered excellent service.
Date of experience: December 24, 2022
Hello Beverly, We're delighted to hear you had such a wonderful experience with Brandon! We'll make sure to send him extra thanks for the amazing service. We hope you continue to choose REEDS for all of your jewelry needs! Kind regards, Lindy REEDS Customer Care
Meredith
1 reviews US
Very fast shipping and wonderful…
Very fast shipping and wonderful packaging.
Date of experience: December 13, 2022
Hello Meredith, Thank you for the kind words! We're thrilled we could be of service and hope to assist you again soon. Kind regards, Lindy REEDS Customer Care
Louis Sferlazzo
1 reviews US
Could not have asked for an easier…
Could not have asked for an easier process to design my ring.Beautifully done and delivery earlier than promised.
Date of experience: October 30, 2022
Hello Louis, We're so glad to hear you love the new piece! We hope you continue to choose REEDS for all of your jewelry needs. Kind regards, Lindy REEDS Customer Care
James
1 reviews US
Best gifts ever
My wife and daughter loved there new Pandora gifts .... Thank you for helping out Christmas be awesome
Date of experience: December 24, 2022
Hello James, We're so glad we could help you find the perfect gifts and that everyone loves their new pieces. We hope to serve you again soon! Kind regards, Lindy REEDS Customer Care
Lori Parrish
1 reviews US
So easy to order and beautifully wrapped!
So easy to order and beautifully wrapped
Date of experience: December 13, 2022
Hello Lori, We are delighted to hear you are pleased with your shopping experience. We hope you continue to choose REEDS as your trusted jeweler! Kind regards, Lindy REEDS Customer Care
Mrs Gonzalez
1 reviews US
Nice ring great price
Nice ring great price. Super fast sizing WOW! Sales guy extremely helpful. He was happy to show me about a dozen rings.
Date of experience: December 23, 2022
Hello, We're so glad we were able to help you find such a great piece! We hope to assist you again soon. Kind regards, Lindy REEDS Customer Care
Lee Hamm
1 reviews US
The staff at the Reeds at Crabtree…
The staff at the Reeds at Crabtree valley mall was incredibly nice and very helpful. The necklace I purchased was beautiful and great quality!
Date of experience: December 16, 2022
Hello Lee, We're thrilled to hear you had such a great experience with our team and that they were able to help you find the perfect piece! We hope you continue to choose REEDS for all of your jewelry needs. Kind regards, Lindy REEDS Customer Care
ADRIAN MACK
1 reviews US
Consistent
She loves 💘 it
Date of experience: December 25, 2022
Hello Adrian, We're so glad to hear she loves the gift! We can't wait to help you find your next piece. Kind regards, Lindy REEDS Customer Care
Daniel
1 reviews US
The package came quickly and even…
The package came quickly and even though the bead was smaller than I expected, I turned it into a necklace charm for my wife. She seems to enjoy it. That’s what matters.
Date of experience: December 25, 2022
Hello Daniel, Thank you so much for leaving this lovely review, we are glad your wife enjoys the bead you purchased. We look forward to working with you again. Thank You, Morgan REEDS Customer Care
AEG
1 reviews US
Necklace issues
While the butterfly name was well designed and made the necklace was not. It was very thin and small. When it was received here it was in knots and could not be straightend out, so it was useless. Disappointed daughter because of this.
Date of experience: December 20, 2022
Hello, We are so sorry to hear about how the necklace arrived to you! We will be reaching out via email to work on a resolution. We look forward to speaking with you soon! Kind regards, Lindy REEDS Customer Care
KImB
1 reviews US
The bracelet came very quickly and my…
The bracelet came very quickly and my boyfriend absolutely loved it.
Date of experience: December 19, 2022
Hello, We're so happy to hear you received your order so quickly and that your boyfriend loved the gift! We hope you continue to choose REEDS as your trusted jeweler and that we can assist you again soon. Kind regards, Lindy REEDS Customer Care
Taylor
1 reviews US
Unhelpful employees
The last two times I’ve used Reeds the employees were confused and had little knowledge on their rings, ordering process, and exchange process.
Date of experience: December 20, 2022
Hello Taylor, We are so sorry to hear about your experience with us. At REEDS, customer service is our top priority so we are saddened to hear you about the disappointment surrounding your experience. We will be reaching out to you via email to discuss this further. Kind regards, Lindy REEDS Customer Care
Osman Lambiro
1 reviews US
I ordered a ring 2+ weeks ago which was…
I ordered a ring 2+ weeks ago which was presumably in stock, as a Christmas gift, which has still not been delivered and today is Christmas. This is the first time I’ve used Reed’s. Very, very disappointing.
Date of experience: December 25, 2022
Hello Osman, We are so sorry to hear about the delay with your ring! We will be reaching out to you via email to discuss this further. We look forward to speaking with you soon. Kind regards, Lindy REEDS Customer Care
John Hartman
1 reviews US
Quality
Quality, and a Timely delivery! Thank you !
Date of experience: December 20, 2022
Hello John, Thank you for the kind words! We're delighted to hear how happy you are with your order. We hope you continue to choose REEDS for all of your jewelry needs! Kind regards, Lindy REEDS Customer Care
Lily
1 reviews US
Great customer service
Great customer service. My exchange was easy and fast. Genna was great help.
Date of experience: December 18, 2022
Hello Lily, Thank you for the 5 star review! We are so happy we were able to assist and make sure you received the perfect piece. If there's anything else we can do for you, please do not hesitate to reach out! Kind regards, Lindy REEDS Customer Care
Leigh Shears
1 reviews US
Just ordered a ring
Just ordered a ring. Fairly easy to do.
Date of experience: November 16, 2022
Hello Leigh, We're glad to hear you had such a smooth shopping experience with us. We hope to serve you again soon! Kind regards, Lindy REEDS Customer Care
Derek Pepper
1 reviews US
The ear rings that I purchased were…
The ear rings that I purchased were shipped quickly and received quickly
Date of experience: December 15, 2022
Hello Derek, We're delighted we could ship your order to you so quickly! We hope you continue to choose REEDS as your trusted jeweler. Kind regards, Lindy REEDS Customer Care
Elaine Lowe
1 reviews US
Great service
Great service and was here by Christmas!!
Date of experience: December 25, 2022
Hello Elaine, Thank you for the kind words! We're so happy we could be of assistance. We hope to serve you again soon! Kind regards, Lindy REEDS Customer Care
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