Reviews 3.8
12,256 total
Dorrit Fitzmonster
1 reviews US
IMPOSSIBLE to Get On and Off
Although these socks look great, they're IMPOSSIBLE to get on and off. Now I'm stuck with five pairs (#PC_1202525) of cute compression socks that I'll never be able to wear. (The five pairs isn't their fault, obviously; it was a sale and I had a coupon and wasn't thinking...) They also left marks at the top of both my calves. Disappointing, especially since I had high hopes based on other reviews.
Date of experience: January 07, 2023
Hi Dorrit! We're so sorry for the trouble. Due to the compression the socks can be a bit difficult to get on and off. We do offer socks in lesser compression ratings that may be a better option as they won't be as tight! One of our team members will be reaching out shortly to help with an exchange/return.
Dave Wallace
1 reviews CA
Impossible to actually get on
Impossible to actually get on. I tried my usual way of pulling the heel out of the sock. Got the top of the sock above ankle but could not get further up. Tried just pulling the sock over foot but same result as above. Now I have the tops of the sock stretched hoping that after a day or two I might be able to wear the socks. In the mean time I am wearing my older pressure socks.
Date of experience: January 04, 2023
Hi Dave! We're sorry for the trouble! If you're finding that the knee high socks just are not working out, a mid-calf compression sock may be a solid alternative. We do offer exchanges and returns, you can find information for these processes here: https://procompression.com/pages/shipping-returns. If you have any questions, please feel free to email us at [email protected]!
I Martinez
1 reviews US
The most expensive sock I have bought…
The most expensive sock I have bought in my life, the claims of compression feature are absolutely overrated, regular socks would offer more compression. Not even pretty
Date of experience: November 12, 2022
Hi there! Sorry the socks aren't working out! If you're needing a sock with more compression, our Recovery collection may be the next best option. A representative has contacted you to see what we can do for you now to help!
Stephanie Schonian
1 reviews US
Far too tight to even get on .....
Far too tight to even get on .....
Date of experience: October 31, 2022
Hey Stephanie! We're sorry for the trouble. Due to the compression the socks can be a bit tricky to put on. We have a video showing a way to put them on that may help! Here is the URL: https://www.youtube.com/watch?v=FWbpDK02q-I&feature=youtu.be We also have socks with lesser compression ratings as well that won't be as tight. One of our team members will be contacting you shortly to further help!
kristana stephens
1 reviews US
sizes are a guesstimate
I measured my calf and ordered accordingly, the sleeve came in as s/m and was wayyyy too small. I requested a refund but was told I'd have to send the other sleeve back, and pay for shipping. so I have a crappy sleeve I can't even use.
Date of experience: November 01, 2022
Hi Kristana! We're so sorry the calf sleeves didn't work out. Looks like our team was assisting with this return, and one of our reps will be contacting you shortly to further help!
Linda
1 reviews US
Poor customer service
Poor customer service. Socks took 2 weeks to come and upon return after 3 weeks I have yet to receive a return of my payment. An additional item was added to my order without my authorization.
Date of experience: December 16, 2022
Hi Linda! Your return was processed and you have been fully refunded for your order. If you have any questions about this, please send us an email at [email protected] and we're happy to help.
Katie Brunsting
1 reviews US
Not the best
They arrived on time, so props for that! I bought 3 pairs based on the size chart. I am a female with size 12 women’s shoe size. These socks were too big, the heel part went past my heal. The leg part of the socks are so long that it takes forever to get them on. There is small emblem on the back and it causes an indentation on the back of my ankle. The socks also slide down my legs over time from walking around. Overall, not happy with these. I will stick to another brand.
Date of experience: November 15, 2022
Hi Katie! We're sorry the socks are not working out, but we appreciate this feedback! A team member will be reaching out shortly to help with returning your order for a refund.
Kenechi Efobi
1 reviews US
Recieved defective socks in recent order.
Recieved defective socks in recent order.
Date of experience: December 02, 2022
Hi Kenechi! We're so sorry you received a defective pair of socks in your last order. A team member will be reaching out shortly to help get you a replacement!
Yumi Go
1 reviews HK
1) I bought socks according to their…
1) I bought socks according to their size chart but they were too tight below the knee and made deep, red marks where the top of the sock hit below the knee. 2) I returned for a refund with postal tracking but they claimed they didn't receive it and I didn't receive a refund although they had said in a prior email that I would be given a refund. So I've lost the cost of the socks, the cost of overseas shipping and cost of overseas shipping for the return for 2 pairs of socks. About $100 out of pocket due to poor fit and broken word.
Date of experience: December 06, 2022
Hi Yumi! We're sorry the socks did not work out. We cannot process a return for refund until we receive the package back at our warehouse. However, your order has been fully refunded in our system, and you should see those funds back into your original method of payment within 3-10 business days.
robert davis
1 reviews US
Disappointed AF!
I spent about $60 on socks that were supposed to be xl, and for size 10-14. The socks I received were so small that they wouldn't even go over my toes.I gave them to my wife, and they're tight on her size 7 feet.
Date of experience: November 08, 2022
Hi Robert! We're sorry our compression socks are not working out. If you nor your wife would like to keep the socks then you are welcome to send them back for a refund! Please email us at [email protected] and we are happy to help with this.
JD in the Hills
1 reviews US
Sox don’t fit me.
Sox don’t fit me.
Date of experience: November 10, 2022
We're sorry the socks are not fitting! If the new exchanged socks you received are not working out our team is happy to help with a return. Someone will be reaching out shortly to help with this!
Marta Hurst
1 reviews US
Too tight
Too tight, even the CNA who is used to putting them on struggled. Uncomfortable, scratchyn my adult son struggled to get them off when we got home.
Date of experience: November 03, 2022
Hi Marta! We're sorry the socks were too tight. We have our wide-calf socks which would be the options for the next size up! You can check those out here: https://procompression.com/collections/wide-calf One of our reps will be reaching out shortly to help with a return or exchange!
MARGARET JEWITT
1 reviews US
they just didnt fit and they were the…
they just didnt fit and they were the largest I think. I loved the color! they would have been nice I think, not your fault I have large calves.
Date of experience: November 02, 2022
Hey Margaret! We're sorry to hear the socks didn't work out. You're welcome to send those back to us for a refund if they are not fitting properly! You can find information on how to here: https://procompression.com/pages/shipping-returns If you have any questions, please send us an email at [email protected] and we're happy to help!
Valerie Jaros
1 reviews US
Socks do not fit
Cannot get on me although i followed sizing instructions. And you make returning the Sox impossible ..
Date of experience: October 10, 2022
Hi Valerie! We're sorry for the trouble. The socks can be a little tough to put on due to the compression, but we have a video showing a trick to get them on that may help! Here is a link to that: https://www.youtube.com/watch?v=FWbpDK02q-I&feature=youtu.be One of our team members will be emailing you shortly to further help!
MPowell
1 reviews US
Did not fit at all
Did not fit at all
Date of experience: October 20, 2022
We're sorry the socks didn't work out! The refund was processed for your returned order. If you have any questions regarding your refund, please email us at [email protected] and our team is happy to help!
Danny
1 reviews US
They don't fit
They don't fit. I know they are supposed to be tight, but if I can't get them ON my feet it doesn't matter.
Date of experience: October 19, 2022
Hi Danny! We're sorry for the trouble with the socks. Due to the compression it can be a bit difficult to get the socks on if you're trying to put them on like normal socks. We have a video showing a trick that may help! Here's a link to watch that: https://www.youtube.com/watch?v=FWbpDK02q-I One of our team members will be reaching out shortly to further help with this!
Sondra West
1 reviews US
I never actually tried these socks…
UPDATE: The company has refunded my shipping costs. However, I probably won't do business with them in the future. I never actually tried these socks because I ordered them for my flight to Hawaii. I ordered them on a Wednesday evening and paid $15 extra for 2 day delivery. They never came Friday and were delivered while I was on vacation. I sent them back unopened as soon as I got back. They did not refund my shipping costs.
Date of experience: October 11, 2022
Hi Sondra! We're sorry you did not receive your order before your trip. As stated on our shipping page we do not offer same day shipping, and it is also stated that FedEx 2-day does not deliver on the weekends. Your return has been processed and you were fully refunded for the returned order. If you have any questions, please contact us at [email protected].
Raymond Suber Jr
1 reviews US
These socks were so little that I can…
These socks were so little that I can never get them over my toes, and they were supposed to be extra large if that’s the largest size, they have didn’t bother to send them back I just took the lost.
Date of experience: October 02, 2022
Hi Raymond! We're sorry for the trouble. Due to the compression of the socks they can be a bit difficult to get on. We have a video showing a trick to get the socks on that helps! Here is a link: https://www.youtube.com/watch?v=FWbpDK02q-I&feature=youtu.be One of our reps will be reaching out shortly to further help!
Carmen Watson
1 reviews US
Wide calf didn’t work
I ordered the wide calf and by the end of my shift my legs were killing me. I had lots of swelling in my feet. Indentations on my legs and ankles. That was my third pair that I have tried from Pro Compression. They’re just not for me. My friends love them and buy them all the time
Date of experience: October 10, 2022
Hi Carmen! We're so sorry to hear our socks aren't working out for you. We'll be reaching out shortly to help with a return for refund!
Lis
1 reviews US
Don’t recommend
I bought small just like other compression socks I have. Painful at the calf and after washing them they got really stiff.
Date of experience: September 01, 2022
