Reviews 3.8
12,256 total
Erika Espinoza
1 reviews US
Terrible quality product
Terrible quality product. Very rough material. I returned 3 of the items from my purchase over a week ago and I haven’t received a refund. I have the tracking information to verify the items arrived at the address listed for returns and I still have yet to receive my refund.
Date of experience: June 28, 2023
Hi Erika! We're sorry for the wait! Our team will be reaching out shortly to help process your return for refund.
Mary Ellen Mahan
1 reviews US
These socks are too tight
These socks are too tight. Love the colors but they don’t work for me at all.
Date of experience: June 20, 2023
Hey Mary! We're sorry the socks aren't working out. Our team is always happy to help make things right, and we will be reaching out shortly!
Michael Witkowski
1 reviews US
Size L/XL is not real
Size L/XL is not real, need to make a size XXL.
Date of experience: June 19, 2023
We're so sorry the socks didn't work out Michael! Your return for refund has been processed, if you have any questions about this please email our team at [email protected].
Matthew Bell
1 reviews US
Too small
Too small - disappointed.
Date of experience: June 07, 2023
Hi Matthew! We're sorry the socks are not fitting properly. We have wide-calf socks as an option for larger sizes, you can check those out here: https://procompression.com/collections/wide-calf You're welcome to exchange your socks for a different size if you'd like! One of our team members will be reaching out shortly to help with this.
Carlos
1 reviews US
Socks are not as Great as y’all make…
Socks are not as Great as y’all make them out to be and $30 a pair was not worth it
Date of experience: June 05, 2023
Hey Carlos! We're sorry the socks aren't what you were expecting. If you have any questions or concerns about your order you are welcome to email our customer support team at [email protected]. We're always happy to help make things right for you!
Name
1 reviews US
The expanded calf in your socks doesn't…
The expanded calf in your socks doesn't work well. I will not purchase these socks from you in the future.
Date of experience: June 08, 2023
We're sorry the wide-calf socks did not work out! We're always happy to help with exchanging items need be, and one of our reps will be reaching out shortly to help make this right for you.
Erin Hickok
1 reviews US
I've bought Pro Compression socks in…
I've bought Pro Compression socks in the past and I loved them. Very supportive, fit around my wider calves, and didn't slide down. I didn't mind spending a little more since the quality was good. The socks I just received are of a different quality. They are not as supportive of past socks and they slide. They seem like they are made of a thinner material. Very disappointed with my recent order
Date of experience: May 26, 2023
Hi Erin! Our wide-calf socks will have a different feel than our non wide-calf socks due to being knit differently. Our team is happy to help with exchanging your last order for the correct size, and we'll be contacting you shortly!
LAETITIA COSTA
1 reviews FR
Pay for nothing
3 weeks after the order.... I ve received NOTHING.. Lost 80€ I' m fed up to wait.... it's too long
Date of experience: May 28, 2023
Hi Laetitia! We're sorry for the wait. International shipments can take 2-5 weeks for delivery depending on the country. If you have any questions regarding shipping, please contact our customer service at [email protected] and our reps are happy to help!
RUBEN SANCHEZ
1 reviews US
Depressing
The product [socks] are of excellent quality, and customer service was superb. But, the initial purpose of buying these socks has not been addressed. Received another pair of socks, which again where one size fits all application. The label had no labeling stating the compression ratio, or any other diabetic related information. Depressing.
Date of experience: June 18, 2023
Hi Ruben! Our socks come in 3 different sizes; XS, S/M, L/XL, and then also in wide-calf. All compression ratings are listed on the product pages. If you are needing to exchange any of your items, please contact our customer support team at [email protected] and we can help!
Rachel Baltodano
1 reviews US
The socks had a busted seam when I…
The socks had a busted seam when I opened them. The material is not very sturdy. I prefer other brands that I buy.
Date of experience: May 19, 2023
We're so sorry for the trouble Rachel! We stand by our products 100%, and our support team will be reaching out shortly to help make this right for you.
David Kopec
1 reviews US
I placed my order on 5/25
I placed my order on 5/25. I expected to receive my order before leaving for Europe on 5/31. USPS tracking shows that the order did not even leave your facility until 5/31! I did not get my order on time due to your delay in shipping, not because the carrier took a long time to deliver!
Date of experience: May 25, 2023
Hi David! We're sorry the socks did not arrive in time for your trip. Our standard shipping is 5-10 business days, though we do offer expedited shipping methods as well for those wanting their order at a sooner date.
John Friedmann
1 reviews US
The sleeves were labeled L/LG
The sleeves were labeled L/LG, but I could not even get them on. My shoe size is 12.
Date of experience: May 23, 2023
Ashley
1 reviews US
Worse than horrible!
Took forever to get them to start and, and I'm talking weeks. The quality is worse than horrible. Neither pair fit the same, the toe box is absolutely horrible, and the return process is more than a joke. I have gone through many different compression socks over the last 8 years and these are by far the worst purchase I have ever made. Do not buy! Waste of time and money!
Date of experience: May 05, 2023
Hi Ashley! We're sorry the socks are not fitting properly. Our team is always happy to help with an exchange for different sizes, and a representative will be reaching out shortly to help with this.
Alexander Dash
1 reviews US
Wrong Item
I was sent one of the wrong pairs of socks. I ordered a pair of Phillies compression socks and got St. Louis Cardinals. They fit well but I was sent the wrong items.
Date of experience: May 01, 2023
We're so sorry for the error Alexander! The correct socks have been sent to you. If you need that tracking information or have any questions please let our customer service team know and we're happy to help!
Monica
1 reviews US
I bought a couple socks for by…
I bought a couple socks for by boyfriend but wanted one more pair. I got the cheeseburger design. When i got them i was sad because i ordered a xs/s and they are huge. They are the same size a the xl's i bought for my boyfriend. I can't wear my 15 buck socks:(
Date of experience: May 01, 2023
Hi Monica! We're sorry for the trouble. Sometimes our socks fluctuate slightly in size as batches are made, but it's usually not enough to make a difference. We're happy to help with switching those out for a different pair! We'll be reaching out shortly to further assist.
Barbara
1 reviews US
I'm sorry I bought these.
I first purchased the marathon socks and really looked forward to having great compression hose. I was very disappointed when I received them. They are much too tight in the feet and ankles and I don't have wide feet or wide ankles. I agreed to try the dress compression hose. When I opened the package I was shocked to see socks that looked like children's socks. I tried them on even so with the hope they would fit. While the compression was good/not painfully tight, the foot was too small and they did not go all the way over my calf. They also have a very thick toe seem that would surely irritate my toes because the seam goes straight across the top and sides of my toes. It's impossible for me to wear them. I do not recommend these socks.
Date of experience: May 04, 2023
Hi Barbara! We're sorry to hear the dress socks we sent to try aren't working out. Our team will be reaching out shortly to further assist!
Juvie Libag
1 reviews US
You sent me a wide socks I never…
You sent me a wide socks I never ordered, no return label, how do I call customer service?
Date of experience: April 26, 2023
Hey Juvie! We're very sorry for the error. One of our customer service team members will be reaching out shortly to help get you the correct size.
Christopher Farrar
1 reviews US
I ordered Large / Extra Large and did…
I ordered Large / Extra Large and did not note a compression amount on the online tool. I got the socks but they were too tight. Rather painful. Very, very difficult to get on compared to other compression socks. No widening at the calf as far as I could tell: i would note the were all marked Large / Extra Large so there was not an error in the order pick. Did I order ladi es socks in error.
Date of experience: April 18, 2023
Hi Christopher! Our socks are all unisex, and they're designed to be pretty fitted. We do have wide-calf sizes available as well, you can check those out here: https://procompression.com/collections/wide-calf We're happy to help with an exchange! Our support team will be reaching out shortly to help with this.
Chandra Moss
1 reviews US
They socks are too small for me…
They socks are too small for me although I purchased largest sizes
Date of experience: April 19, 2023
We're so sorry the socks did not work out! You are more than welcome to send those back for a return, you can find that information here: https://procompression.com/pages/shipping-returns One of our team members will be reaching out shortly to further help!
Dave OMALLEY
1 reviews US
Uncomfortable to tight don't like the…
Uncomfortable to tight don't like the material not good you will not hear from me again.........
Date of experience: April 21, 2023
