Reviews 4.1
303 total
Cathy S
1 reviews US
Beautiful urn, great service
The urn was more beautiful than I anticipated. Customer service was great, they walked me through the engraving options.
Date of experience: June 29, 2023
chambsbond
1 reviews US
Beautiful product and timely delivery!
Beautiful product and timely delivery!
Date of experience: June 28, 2023
russ moy
1 reviews US
Extremely helpful
Extremely helpful, responsive, and knowledgeable. Answered any questions I had with compassion and care. Would definitely recommend.
Date of experience: July 03, 2023
Andrea Bibeau
1 reviews US
Caring company that provides a…
Caring company that provides a beautiful product.
Date of experience: July 09, 2023
Erika Lennox
1 reviews US
Perfect Cremation Necklace
I ordered a cremation necklace with engravings to remember my beloved dog, Lucy, and to keep her by my heart always. It turned out more beautiful and perfect than I imagined. Now I will always be able to have part of her close to my heart, which helps with the pain of losing her. Anytime I'm sad or missing her I just reach up and touch my pendant, and it brings me comfort. They were a wonderful company to deal with and I would recommend them to anyone that is looking for a way to memorialize their loved one, be it 2 or 4-legged. Very affordable, quick to send and receive the item, and exceptionally well made. Thank you so much.
Date of experience: July 01, 2023
Catherine Weldon
1 reviews US
Wonderful and Beautiful
The website was so easy to navigate. Having an option for our daughter to place some of her husbands ashes into a beautiful flower base was wonderful. He used to pick wild flowers for her when they would go hiking or "just because" so this vase is extra special to her. The vase is beautiful and it arrived in 3 days.
Date of experience: June 28, 2023
Courtney Rundell
1 reviews US
Errors Righted Beautifully
I had a specific urn in mind but couldn't find exactly what I was looking for so I ordered a different urn - size large. It took a very long time to ship and when it did, it was the small urn which I thought was for a dog. I sent a very angry email off and was met with compassion and sincere apologies. The large urn wasn't available for several more weeks so I asked for a refund. Ashley offered me either a refund or a discount on one of four urns that were available immediately and the fourth urn was EXACTLY WHAT I WANTED ORIGINALLY! It shipped immediately and it's perfect. Ashely was the amazing human who dealt with my grief rage beautifully. The entire ordeal had the happiest ending during such a sad time. Oaktree really turned it around. I'm so appreciative.
Date of experience: July 06, 2023
Kannon Tam
1 reviews US
Beautiful Custom piece!
Great product! It custom made so patience is a must. Friendly back and forth chats with customer service made this transaction easier. I am very pleased with the final product. Shipping is unbelievable. They packed the urn worthy for a Rolex!
Date of experience: July 08, 2023
Andrea Bellarosa
1 reviews US
The urn is beautiful
The urn is beautiful. My only complaint is the engraving is so small on the top. It is not proportional with the size of the lid. Aesthetically the name should be bit larger.
Date of experience: July 12, 2023
Kathy Watson
1 reviews US
Perfect Urn for Husband, Father, & Grandfather
When my husband passed away his wish was to be cremated. My children and I honored his request. We wanted a special urn for his ashes that represented him, and then my son found Oaktree Memorials. Our search was over as the urn we selected could not have been more perfect. The grain in the wood top represented my husbands love of woodwork, and the different paths he took in life. The engraving was a beautiful addition commemorating a loving husband, father and grandfather. In such a difficult time Oaktree Memorials provided ease of ordering, and reliable service. Thank you so much, and highest praises for your outstanding company.
Date of experience: July 12, 2023
Amanda Lockwood
1 reviews US
No only is my order beautiful but the…
No only is my order beautiful but the customer service is amazing! I had a question and the customer service team turned around and answer and quick fix in no time. Thank you!!!
Date of experience: July 13, 2023
Tarah McBride
1 reviews US
Lenox Urn - Black Walnut
My Dad recently passed and I was having the hardest time finding an urn that was good enough and fitting for the type of man he is. I came across Oaktree Memorials and saw the Lenox urn in black walnut. It felt exactly like something my Dad would like. After learning about the company I knew this was the right choice. And was it ever. It’s even more beautiful in person. The quality of the materials and craftsmanship is stunning. My order was processed and shipped without delay and I know my Dad would approve. It’s a hard thing to find an urn for someone who is so loved, so it’s nice to find a company who cares and takes pride in their products.
Date of experience: July 16, 2023
G'ma
1 reviews US
Beautiful craftmanship.
Beautiful craftmanship. Very rich looking.
Date of experience: July 08, 2023
Brenda Armour
1 reviews US
Urns are exactly was expected...just…
Urns are exactly was expected...just larger, but not a problem Packed with great care.
Date of experience: July 08, 2023
Lillian Enriquez
1 reviews US
It’s beautiful!
Thank you so much for the beautiful urn. You guys did a great job! Now, I can rest a little easier knowing that my beloved husband is home here with me. Thank you again!
Date of experience: July 25, 2023
Steven Perrot
1 reviews US
Easy ordering
Easy ordering, quick delivery, didn't need to involve customer service. Ideal experience.
Date of experience: August 07, 2023
Je-Ni Hardy
1 reviews US
The quality is very nice and durable
The quality is very nice and durable. Great design taste and pay attention to the dimensions as the pictures do not do the quality and size any justice they beat all expectations in person.
Date of experience: August 17, 2023
Danielle Navarre
1 reviews US
Process was easy and shipping was…
Process was easy and shipping was early. It’s a beautiful product and I like that the name placard came separate so we can select the location ourselves
Date of experience: August 05, 2023
Faith
1 reviews US
Quick turnaround time
Quick turnaround time and product looks very nice.
Date of experience: August 07, 2023
Gayle Schaller
1 reviews US
Oaktree Customer Service - Thank You!
Oaktree Memorials' customer service is top notch, could not be better. They directed me to the exact type of products I wanted and assisted with the purchase. I'm completely pleased with the final result - they delivered a product of unsurpassed beauty at a critical time (the day before the church service). Their unparalleled customer service and stunningly beautiful product (Thompson Urn in Grey) were about the only positive factors I can recall when dealing with the loss of my wife.
Date of experience: August 14, 2023
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About
Oaktree was founded after experiencing firsthand how difficult it can be to find modern urns made from high quality and sustainable materials. After asking friends and family if they had a similar experience, the founders realized many others were having this same challenge. With this in mind, Oaktree's team of artisans designed a contemporary collection of urns and jewelry handcrafted from the highest quality of environmentally-friendly materials to celebrate the lives of our loved ones and pets. We are proud of the company we've built and would love to receive any feedback on our products, website, or experience. Thank you for being part of the Oaktree family.