Reviews 4.1
303 total
Sue Conn Hamilton
1 reviews US
From the time I first spoke to Max…
From the time I first spoke to Max during the turbulent time of loosing my husband, he made me feel so much better about what I had to do to purchase the urn and get through the initial days. I will never forget his kind voice on the other end of the phone and how he guided me through it. The urn arrived exactly when I needed it. And since then the small urns I have purchased have been really good quality and arrives in a timely manner. Thank you so much to Max and all the folks at Oaktree!! I also want to add, the first time I called was at night. He answered the phone and was my guardian angel. It means so much to a heartbroken, desperate person to have someone answer the phone and talk them through one of the worst times in your life.
Date of experience: April 11, 2024
Julie Hall
1 reviews US
Issue resolved. Good quality products
I recent had an experience with the company that made me not so happy. Shipping was an issue. I did call customer service multiple times and did speak with an individual each time. They did what they said they would to resolve the problem. I am satisfied with the resolution. I ordered from Oaktree Memorials because I purchased a necklace from them 3 years ago that I still wear every single day. It is the physical connection with my late husband and gives me comfort. I bought this necklace for a friend that recently lost her husband and hope that it will bring her the same comfort that mine gives to me.
Date of experience: April 14, 2024
denise raine
1 reviews US
This was $100 less than at the…
This was $100 less than at the crematorium. Im so glad I found your website before I purchased.
Date of experience: April 05, 2024
Jerry
1 reviews US
A tough time made easier
I saw an urn on Oaktree Memorials website that I liked a lot but my appointment at the mortuary was the next day so I figured I'd find something I liked there so didn't order the Oaktree urn on their website. Turns out I liked the one from Oaktree better than those at the mortuary but it was already Friday afternoon when I got home and I was afraid to add the weekend days to the time it would take to get the urn. I called Oaktree and talked to Max. He was so helpful and the urn was shipped out 2nd day air on Monday to make sure I got it in time. Max was very professional and so helpful throughout the whole process. I can recommend Oaktree whole heartedly based on my experience.
Date of experience: April 12, 2024
Bethanie Bexar
1 reviews US
Beautiful product
Ordering was easy, delivery was very fast and the product so absolutely beautiful - a fitting tribute to my son.
Date of experience: April 19, 2024
Carrie Gillette
1 reviews US
Fast shipping
Fast shipping. Item arrived as expected and well packaged.
Date of experience: April 21, 2024
Mary Ellen
1 reviews US
The heart urn necklace is perfect
The heart urn necklace is perfect. Your business is honest and creative. So kudos to you guys!
Date of experience: April 22, 2024
Laura Dougherty
1 reviews US
The container and the concept is…
The container and the concept is beautiful, but for what I paid, I Can hardly read the engraving. It’s tiny and it’s stacked, instead of going across the large wooded area. Very disappointing.
Date of experience: April 23, 2024
Jessica
1 reviews US
Got here quickly, well made product
Once shipped it got here really fast. I opted to have my jewelery engraved and it still shipped in a reasonable amount of time. My only complaint is that the pendant is quite heavy which is something I'm personally sensitive to, but that's more of a me issue than that of the company or product, as it's a very beautiful and well made necklace.
Date of experience: April 20, 2024
Millie Webster
1 reviews US
Great experience
Ordered for Goddaughters after their mother went to heaven. They are very pleased with the necklaces. All of them were delivered in timely fashion and as nice as advertised.
Date of experience: March 25, 2024
Darlene Lee
1 reviews US
Beautiful necklace
Beautiful necklace! Very happy with this purchase.
Date of experience: April 26, 2024
Erika Webster
1 reviews US
It’s a beautiful necklace but engraving is not centered on pendant
It’s a beautiful necklace, I really do love it. I had “dad”engraved onto the necklace and the engraving is done nicely. But the engraving is not centered? It’s off to one side of the heart. I’m a bit confused why they wouldn’t center it but other then that it’s nice
Date of experience: April 20, 2024
Greatful
1 reviews US
I love the bird urn
I love the bird urn. It was delivered just when I needed it. It is beautiful, decorative and, definitely, as advertised. Thank you!
Date of experience: March 30, 2024
Shanna Diehl
1 reviews US
They are beautiful and I received them…
They are beautiful and I received them just in time for the memorial. Thank you.
Date of experience: April 29, 2024
Jeffrey Burge
1 reviews US
Beautiful product
Beautiful product, takes urns outside of the typical vase or wood box.
Date of experience: May 02, 2024
Diane K
1 reviews US
Beautiful urn
The urn I purchased is lovely. It's modern and attractive, well made and I like that its US made. It arrived quickly and was well packaged, with compassionate messaging. Under such sad circumstances, I appreciated finding Oaktree Memorials.
Date of experience: May 03, 2024
Christian Cisnero
1 reviews US
Thank you for the fast service and outstanding customer service
Thank you for the fast service and customer support. Couldn’t ask for anything more in these type of situations.
Date of experience: May 02, 2024
Anthony Thompson
1 reviews US
They went above and beyond
They went above and beyond
Date of experience: April 24, 2024
Amber Nielson
1 reviews US
beautiful urn
we love the urn it is absolutely beautiful.
Date of experience: May 02, 2024
Lisa Kemp
1 reviews US
Beautiful urn with a great purple…
Beautiful urn with a great purple vibrant color! Packaging was sturdy and it delivered quickly.
Date of experience: May 09, 2024
Contact
About
Oaktree was founded after experiencing firsthand how difficult it can be to find modern urns made from high quality and sustainable materials. After asking friends and family if they had a similar experience, the founders realized many others were having this same challenge. With this in mind, Oaktree's team of artisans designed a contemporary collection of urns and jewelry handcrafted from the highest quality of environmentally-friendly materials to celebrate the lives of our loved ones and pets. We are proud of the company we've built and would love to receive any feedback on our products, website, or experience. Thank you for being part of the Oaktree family.