Reviews 4.3
2,382 total
Ashley
1 reviews US
The process was easy and fast
The process was easy and fast. The quote wasn't the highest I had received nor the lowest but the ease of the process and the rep I worked with were the main reason I made the decision to go with WP.
Date of experience: October 24, 2019
Terry
1 reviews US
The process was simple and quick
The process was simple and quick. Just wish my quote had of been higher.
Date of experience: September 05, 2019
Olanrewaju
1 reviews GB
Professional service
Professional service, great communication. Hassle free transaction.
Date of experience: September 05, 2019
Marci
1 reviews US
Customer service was great.
Customer service was great.
Date of experience: August 01, 2019
dipak
1 reviews GB
Simple transaction Amazing Service
Simple transaction, pleasure doing business, friendly staff.. will do business again.
Date of experience: July 11, 2019
Holly
1 reviews US
Quick and secure
I was hesitant to send my rings off via mail but WP’s process was very secure and I was informed the next day that they received them. Very quick turn around to receive the wire transfer once I decided to accept their offer. Was disappointed in the overall resale value of the diamond rings- but that’s going to be the case anywhere as they just don’t hold their value unless you sell privately. Would recommend using this company for a quick and secure sale.
Date of experience: May 09, 2019
KD
1 reviews CA
My husband and I were skeptical at first...
My husband and I were skeptical at first but it was unexpectedly very smooth transaction. Staff were courteous and very responsive. The offer was a bit low from what I expected fair value but otherwise happy with overall transaction.
Date of experience: April 12, 2019
Marie Rogers
1 reviews GB
Great experience from start finish
Great experience from start finish
Date of experience: April 04, 2019
Eman Derbyshire
1 reviews GB
Super service..pretty fast..but not…
Super service..pretty fast..but not great price
Date of experience: February 16, 2019
Hetty
1 reviews US
I’m happy with my purchase, but why no gift wrap?
I’m happy with my purchase, and the process was easy. It was a Bat Mitzva gift, but nowhere did it give me a place to choose “gift.” Consequently I had to have it shipped to my house. It came in a bag, but no box. Due to the holiday, it arrived later than expected, so I ended up spending almost $40. Getting it overnighted to the recipient. Having a gift box with a ribbon as a choice would have been appreciated.
Date of experience: January 10, 2019
Lisa
1 reviews US
Sold my mothers diamond ring
Sold my mothers diamond ring. All went well. Easy transaction. Of course she was hoping for more money but isn't that always the case.
Date of experience: November 09, 2018
Christina
1 reviews GB
Good service
I was pleased with the quick response to my query. I found Zachary and Emre very helpful with the purchase and payment.
Date of experience: September 13, 2018
Denise
1 reviews US
Positive Experience with WP Diamonds!
I worked with Mark on selling some loose diamonds. He was very prompt in his replies and very helpful in walking me thru the entire process from sending them to New York, accepting the offer and the safe return of an unsold stone. Payment was wired to my account practically instantly upon my electronic signing of the sale paperwork.
Date of experience: August 09, 2018
Robert K
1 reviews US
A good experience
I recently sold a necklace to WP Diamonds. I was skeptical because I had to send the necklace out of state before getting any money. But WP used impressively safe procedures that made me take the chance. After they had the necklace, they were accountable, honest and fast. The only reason I don't give them 5 stars this time is that was my first transaction with WP. Once I've had more, and if they continue in the fast, straight-forward, honest manner this first transaction was handled, it will be 5-star. I was very satisfied in all respects. I hope to do more business with WP.
Date of experience: June 28, 2018
Christine
1 reviews GB
I was pleased with the outcome
I was pleased with the outcome of the selling of my diamond ring the funds were in my bank the same day I wouldn't hesitate on using this company again
Date of experience: June 20, 2018
Joy
1 reviews US
Speedy and efficient
I was impressed with the speed and efficiency of the whole process, and the feeling that I wasn't just a "number" in the great scheme of things, but was extremely disappointed that I was offered a mere 1/6 of the most current valuation of my jewelry, with the explanation that "overvaluing jewelry is common."
Date of experience: June 14, 2018
Elisa Tejano
1 reviews US
Prompt response and easy process
Prompt response and easy process. I received the money instantly. I would however suggest providing the shipment boxes and envelopes for sending in items to sell. I had to buy boxes and envelopes to mail in my items which is added cost when you're trying to get money and not lose money.
Date of experience: May 20, 2018
Carrie
1 reviews US
I was a little disappointed in the…
I was a little disappointed in the amount I was offered for my Rolex, which was in fantastic condition.
Date of experience: February 22, 2018
Scott
1 reviews US
Excellent
Excellent, rapid communication. Quick response on pricing. Only issue (which of course is subjective) is jewelry valuation. I got a fair price which was middle of the initial range offered. Felt it was worth more - who doesn't? But I highly recommend WP for the fact they make the whole process from initial contact to funding very straightforward. If you have questions - they answer them.
Date of experience: February 01, 2018
Lisa
1 reviews US
I feel my diamond was better quality
I feel my diamond was better quality. EGL certified said better. Who am I suppose to believe? I was in need to sell.
Date of experience: October 20, 2017
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About
myGemma (formerly WP Diamonds) brings you pre-owned, expertly authenticated, sustainable luxury.
Shop designer jewelry, watches and handbags from your favorite brands: Rolex, Louis Vuitton, Tiffany, David Yurman, Gucci and much more.
Sustainable Luxury: myGemma promotes a truly circular economy; sell your unwanted luxury pieces and buy pre-owned.
Expert Authentication: Our team of in-house experts authenticate each and every piece.
Affordable Luxury: Up to 80% off retail and affordable payment plans.
Iconic Brands: Shop the brands you love, including rare, vintage and hard to find items.
Sell In As Little as 24 Hours: Sell your luxury goods online to the experts.
While myGemma is not affiliated with any of the brands available for purchase, all products are authenticated by our team of jewelry and watch experts.