Reviews 4.3
2,382 total
Melissa
1 reviews US
Process was quick
Process was quick, easy, and secure! I was pleased with the offer and amazing customer service representatives who helped me out. I would highly recommend WP Diamonds.
Date of experience: October 20, 2017
CLM
1 reviews US
I worked with Mr Zachary Learned
I worked with Mr Zachary Learned. The entire process couldn't have been easier. He was straight forward and a pleasure to work with, never pushy or ambiguous. I recieved exactly what I was offered. When it came down to mailing a relatively (to me) expensive diamond ring to New York City, to people that could have been anyone, I began to get nervous. So I went on line and read some reviews, which made me feel a little better. But ultimately, Zack was very professional, leaving little doubt that WP was legit. Transaction was quick, money was wired to my bank within hours of WP receiving the ring. Definitely would do business with again, though I hope not to have to. Would recommend in a heartbeat. Thanks for making a difficult process easy and for making a respectable offer (50% higher than any other I found). You've got my business.
Date of experience: October 14, 2017
Christine
1 reviews US
Highly Recommend
I was skeptical about the process of selling a diamond ring however WP made the entire process seamless. From the moment I contacted them, they swiftly responded with a fair estimate. The rep I spoke with wasn’t pushy at all and sent a follow up email so I had the offer in writing. I decided to head to their office and I’m so glad I did. Not knowing what to expect, I was greeted by a friendly receptionist, sat in their well appointed lobby and met with Emre at my scheduled appointment time (which he graciously accommodated). We reviewed what I was looking to sell and had a gemologist verify everything I had brought in. All appraisals were done in a private room, under my eye and supervision. After examining my pieces, they offered me a fair price and gave me time to think about it. They cut me a check with no hassle. I was kept well informed of the process and timelines (something that was new to me) and walked away understanding why they are so highly regarded. Highly recommend.
Date of experience: October 13, 2017
Jane
1 reviews US
Incredible!
Incredible!! Mark and Zac were phenomenal!! Start to finish,less than a week and a pleasure the entire time. Messages were responded to quickly and thoroughly. I would and will recommend them to anyone and hopefully will have the opportunity to work with them again!! A++++++
Date of experience: October 13, 2017
Richard
1 reviews US
Honest, Fair, and Trustworthy
Selling an expensive diamond was a scary prospect for me. With a little bit of online research I contacted WP Diamonds. I was immediately put at ease as every step in the process was explained to me. WP gave me a fair estimate from the information I was able to give them and once they physically saw the diamond, their final price was right in line with their estimate. No surprises. I highly recommend them.
Date of experience: October 13, 2017
Walter Curt
1 reviews US
Fantastic folks to deal with
Fantastic folks to deal with. My item was valued between $1.5 MM to $1.7 MM. They made a conditional offer based on the images and paperwork I sent in within a day. Arraigned for pickup within 4 days. Re processed the GIA in 2 days negotiated with me briefly, we agreed on $1.65 MM and I had the money in my account the next day by wire. It takes a lot for me to trust strangers with values like this...they are totally trustworthy and solid. I had a wonderful experience.
Date of experience: October 07, 2017
Thank you Walter. It was a pleasure to work with you too.
Muzy
1 reviews US
Mark was super responsive and helpful
Mark was super responsive and helpful. I'm very happy with our transaction.
Date of experience: October 04, 2017
Diane
1 reviews GB
I was very happy with the …
I was very happy with the professionalism of the team and service received. I have no hesitation in recommending WP Diamonds. Thank you.
Date of experience: October 02, 2017
Sara
1 reviews CA
Amazing experience.
This was so quick, easy and efficient. I sent my diamond on a Thursday and had an offer the next day and received payment in my account the following day! So glad I decided to go with them I got $1500 more than I would've from my local jewellers.
Date of experience: October 02, 2017
MARJORIE WEIDT
1 reviews US
I would give this company 10 stars if I could!
I cannot say enough positive things about WP Diamonds. My husband had had a heart attack and we found ourselves in a desperate situation with medical bills piling up and needing to create cash to pay them. After checking with multiple local jewelers and feeling extremely disappointed with what they were willing to offer me for my 1 carat center stone of my engagement ring, I reached out to WP Diamonds. From my initial contact with Emre, to our finished transaction, he was HONEST, helpful and very considerate of my situation. His recommendation of getting my GIA certificate was the best decision as not only did I receive more money for my diamond, but it was found to actually be a better stone than my original appraisal had stated. Because of Emre's suggestion, I received over $1000 more for my stone than any local jewelers had offered me. The entire transaction was flawless, from top-notch communication, and incredibly fast payment directly to my bank account. I would HIGHLY RECOMMEND WP Diamonds to anyone looking to liquidate their jewelry!
Date of experience: September 28, 2017
Joshua
1 reviews US
Very Satisfied
Very Satisfied
Date of experience: September 26, 2017
Hamish
1 reviews GB
simple from start to finish
simple from start to finish
Date of experience: September 26, 2017
Nicolas
1 reviews US
Hesitant at first to send something so …
Hesitant at first to send something so valuable but took a chance since it looked legitimate and had good reviews. Glad I did it it was worth it. Got more than I would have in a jewelry store.
Date of experience: September 25, 2017
Ronald
1 reviews US
Straightforward initial estimate
Straightforward initial estimate. Final offer was in the original range. Service was very fast, limited only by shipping time. No reservations about doing business with WP Diamonds in the future.
Date of experience: September 25, 2017
Jackie
1 reviews US
I worked with Zach who was professional …
I worked with Zach who was professional and positive every step of the way. I was given time to compare the quote WP offered with other quotes available to me. The amount of the final check was very close to the initial amount quoted. The reason for the difference was legitimate -- verified by a separate independent jeweler. My impression was that these people engage in fair and reasonable business practices. Selling a wedding diamond can be difficult -- they made it as pleasant and painless as possible.
Date of experience: September 24, 2017
Yancey
1 reviews US
Fast quick service
Fast quick service
Date of experience: September 22, 2017
Kyle
1 reviews US
Simple and Easy!
I was very happy with the process of selling an engagement ring. They offered a reasonable price and the entire process was very quick. As soon as a deal was made the money was transferred to my account the next day. Very good experience. Would definitely recommend.
Date of experience: September 15, 2017
Tara
1 reviews US
Fair
Fair, quick, painless and amazing. Great company to work with.
Date of experience: September 15, 2017
Nikole
1 reviews US
This was an unbelievably remarkable …
This was an unbelievably remarkable experience that I have already recommended to numerous family and friends. The process was very easy, customer service was impeccable, and payment was completed right away. Could not be happier with WP Diamonds!
Date of experience: September 15, 2017
Allyssa
1 reviews US
Was a very easy transaction
Was a very easy transaction. I was very nervous about mailing my ring and documents without being paid first but I received an email when they got my box, a phone call to discuss offer and had the money in my acct in an hour after signing agreement.
Date of experience: September 01, 2017
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myGemma (formerly WP Diamonds) brings you pre-owned, expertly authenticated, sustainable luxury.
Shop designer jewelry, watches and handbags from your favorite brands: Rolex, Louis Vuitton, Tiffany, David Yurman, Gucci and much more.
Sustainable Luxury: myGemma promotes a truly circular economy; sell your unwanted luxury pieces and buy pre-owned.
Expert Authentication: Our team of in-house experts authenticate each and every piece.
Affordable Luxury: Up to 80% off retail and affordable payment plans.
Iconic Brands: Shop the brands you love, including rare, vintage and hard to find items.
Sell In As Little as 24 Hours: Sell your luxury goods online to the experts.
While myGemma is not affiliated with any of the brands available for purchase, all products are authenticated by our team of jewelry and watch experts.