Reviews 3.4
66 total
Mariana B.
1 reviews US
Fantastic customer service!
Fantastic customer service!! I can’t wait to get my new pillows.
Date of experience: September 15, 2020
Thanks for your feedback, Mariana! Hope you enjoy your new Blu Sleep pillows :)
Katelyn Jansheski
1 reviews US
The Blu Sleep pillows my husband and I…
The Blu Sleep pillows my husband and I purchased for our anniversary was the BEST gift to ourselves. We have not slept better. No neck pain and get great night sleep EVERY night. Highly recommend.
Date of experience: September 22, 2020
Hi Katelyn! Word around our office is that Blu Sleep pillows are the secret to a happy marriage and a happy sleep. Thanks for your feedback and we're so glad you're enjoying your gifts :)
Robert Subel
1 reviews US
Cathy is the best
Cathy is the best. Fast and good friendly service. Very enjoyable time talking with Her. She is very familiar with your past and current products. Thank you. Bob Subel
Date of experience: September 29, 2020
Hi Bob - Thank you so much for your feedback! We certainly agree that our Sleep Support team is the best. Feel free to reach out if you ever have any additional questions about your Blu Sleep products.
Dan Hong
1 reviews CA
Love my low pillow very much!
Love my low pillow very much!
Date of experience: October 31, 2020
Great to hear, Dan! We love them too!
Helene
1 reviews CA
Very happy
Very happy with the assistance from Laura with my recent purchase. She was very courteous and knowledgeable and quickly provided a solution to my problem. So far my husband for whom the pillow was purchased is really enjoying it. The whole process was very quick from the time that I placed the order right through to the delivery. Thanks to everyone at Blu Sleep
Date of experience: November 01, 2020
Hi Helene, thank you so much for your kind feedback. Please let us know if you ever have any additional questions - our Sleep Support team is always happy to help.
Daniel BERUBE
1 reviews CA
Ice Gel pillow
Very confortable pillow. I'm very happy.
Date of experience: December 04, 2020
Sarah Thornley
1 reviews CA
I think the pillow is comfortable but…
I think the pillow is comfortable but the scent is overwhelming.
Date of experience: December 10, 2020
Joanna
1 reviews US
You get what you pay for
You get what you pay for! I bought a $30 memory foam pillow from Amazon and it was awful. This Blu Sleep pillow is worth it. I'm sleeping much better and the scent/cooling cover is amazing. Fast shipping!
Date of experience: January 23, 2021
NMK
1 reviews CA
You did just fine
You did just fine. It’s me. I’m still looking for the perfect pillow. Thx for your excellent service and prompt delivery.
Date of experience: January 31, 2021
Lana
1 reviews CA
Completely absent customer service.
I'm familiar with the product I ordered as my fiance has a Blu Sleep pillow that is several years old now, however trying to order one for myself was frustrating. I reached out to customer service twice to ask a question about the pillow I was interested in purchasing and never received an answer. I then contacted another retailer and was able to have my question answered there. The only reason I ordered directly through the Blu Sleep website instead of the other retailer is because of the 5 year warranty, (only available for purchases directly from Blu Sleep) although, if customer service never answers inquiries I doubt I would be able to follow up on that warranty if I need to! Definitely experiencing some buyer's remorse and I hope I don't have an issue with the pillow I ordered because I may be out of luck if doesn't meet my needs.
Date of experience: February 10, 2021
Justin Lee
1 reviews US
Came back for more
Came back for more! We can't get enough so we ordered another mattress.
Date of experience: March 24, 2021
Gloria McCormick
1 reviews CA
I haven't received the product I…
I haven't received the product I ordered yes so am not able to provide a proper rating. Dealing with the company with my online order has been a good experience. I have used a Blu Sleep product (pillow) in the past and have like the product very much and am purchasing again.
Date of experience: April 06, 2021
Laura Anderson
1 reviews US
Purchased the Soothe pillow and LOVE IT!
Purchased the Soothe pillow and LOVE IT!
Date of experience: April 10, 2021
Emanuel Pitts
1 reviews CA
Amazing product 👌
Amazing product 👌. Received within the week :). I have the bio and vitagel pillows and they are nice and cool and very comfy ! all night long.
Date of experience: April 22, 2021
Anne Milley
1 reviews US
Super comfortable!
Super comfortable!
Date of experience: May 13, 2021
Jennifer Matthews
1 reviews US
rep was very knew to the company and…
rep was very knew to the company and didn't know alot of answers to the questions I had regarding different pillows
Date of experience: May 25, 2021
Brian Carpenter
1 reviews US
Sleep experts with the best products
Recommended the right pillow for me. Best I’ve owned.
Date of experience: June 06, 2021
Margo stuart
1 reviews CA
Excellent service and I am getting a…
Excellent service and I am getting a very good sleep with my cool pillow - a friend recommended I get the pillow as she has one and loves it -thank you for keeping a cool head
Date of experience: June 08, 2021
Lisa Theriault
1 reviews CA
Fast service on line and delivery very…
Fast service on line and delivery very pleased with the product
Date of experience: June 21, 2021
RICHARD LODICO
1 reviews US
product is great delivery great
product is great delivery great
Date of experience: July 02, 2021
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About
Most specialty sleep companies sell mattresses and pillows but few provide a definitive experience that enhances the lifestyle of the customer. Blu Sleep sources the finest, healthiest sleep product components from around the world that deliver a personalized pampering experience for our customers and result in a restorative and refreshing night’s sleep.