Reviews 3.4
112 total
Rachel Graft
1 reviews US
Consistent and reasonable
I have had multiple successful experiences with loan guys and have felt nothing but professionalism and genuine desire to close quickly and efficiently. I dealt with very little time stalls that were well within reason since their team was very communicative about it all and reassured me about any questions or worries I dealt with throughout the whole process. Loan guys made their best efforts to provide an affordable and manageable service for me and I would without a doubt work with them again.
Date of experience: April 06, 2022
MUHAMMAD FAHAD
1 reviews US
Morci Dakhli
Morci Dakhli - Senior Capital Advisor I received professional and helpful service on our first and second home purchase. Every question I had was answered in a timely manner. Lender was very easy to talk to and make sure I understood everything that was presented to me. I was very pleased with the interest rate I received. I will absolutely use Morci Dakhli as my lender again in the future.
Date of experience: April 06, 2022
Douglas Lewis
1 reviews US
Great experience with the loan guys
Great experience with the loan guys! Shout out to Mickael Herszkowicz and his team for a great job on my refi.
Date of experience: April 07, 2022
JM
1 reviews US
Don’t borrow from loan guys
I had two loans with loan guys. One went through with a lot of problems at close. The second one never went through. The loan officer and processor were very unresponsive throughout the process. When the loan went through processing, the processor would send one issue at a time and then wait several days and even weeks and come back with an additional issue. And then another issue. They kept identifying single issues and delaying the loan. The delays went past the lock in period and they never answered any emails about extending the lock in. I submitted a complaint and they cut off all communications. I ran two loans through a different lender in the time loanguys fumbled with the second loan. Terrible experience on both loans. Go to a different lender.
Date of experience: April 19, 2022
Hi Julie, We apologize for the experience you had with us but we are glad we were able to get you the financing for one of your properties in a timely matter. We also were at the end of getting you the cash out for you second property but you decided to cancel the loan. We do hope you can reconsider and do business with us again in the future. Happy Profits!
Omid Dara
1 reviews US
🚩 stay away from loan guys
🚩 stay away from loan guys Unbelievable! Please save your self and go somewhere else. We are 3 unhappy customers which we are going to make a serious complain about this company. Just don’t do it, this is an honest review.
Date of experience: April 28, 2022
Hi Omid. Congratulations on LoanGuys.com funding your loan! We have a company policy of charging 1.5% fees on all our loans. Unfortunately we do not offer free loans. If you wish to get your deal funded without any fees then you should try another lender. Happy Profits!
Anna Vasil'tsova
1 reviews US
I would like to say Thank you to Loan…
I would like to say Thank you to Loan Guys, Morci Dakhli did amazing work. Stressless and walk me threw the whole process. I will defiantly come back, we're very happy with the service.
Date of experience: May 04, 2022
Kim
1 reviews US
Customer Service
For me customer service is huge it is an absolute big deal and I just want to thank Marley and Daniel for continuing to treat with good customer service fantastic temperament even through frustrating moments I appreciate that all the way through until closing day thank you 1000 times thank you
Date of experience: May 14, 2022
Claudio Moreira
1 reviews US
Great people and good communication
Great people and good communication. Closed on time. Both the loan officer and processor were great.
Date of experience: May 17, 2022
Anquanie Mcswain
1 reviews US
Amazing experience
Amazing experience. Process was seamless. I look forward to business in the future!
Date of experience: May 24, 2022
Victor
1 reviews US
They advertise 14 day close but cannot…
They advertise 14 day close but cannot follow through almost lost my earnest money because of them. Took 21 days just to get appraisal back. Scheduled closing twice that didn’t happen. On closing day signed all the papers at 10:30AM after waiting 20-30 minutes just for them to send title company the loan docs. They never sent the wire so loan didn’t close until the following business day. So frustrating made me look bad to seller. I have been buying house for over 10 years this is my worst experience ever. Whole process ended up taking 48 days. Kept having to ask seller for extensions. They promised a 5.99 but ended up actually being at 7.5. I would of switched lenders but I had no time cause it took 21 days to get the rate on paper. I stood with them for time but was a mistake. I had to constantly give them the same docs multiple times. Wouldn’t recommend them.
Date of experience: June 02, 2022
Hello Victor. Congratulations on your new rental property. We are so glad that Loan Guys was able to help you out. We do have a third party appraisal company that we use and have no control over the process and timeline of the appraisal. However when the appraisal did come back, we funded your loan a week after. We do hope you can reconsider since we were able to get you the funding you were looking for.
Matt S.
1 reviews US
Absolute worst experience ever
Absolute worst experience ever. Do yourself a favor and read the reviews before making a decision. I have my real estate license and am an investor EDIT: In reply to loanguys, it was never the case that no one else could do the loan. I am more than qualified, it was your empty promises that made me choose your company, and after it taking so long and with the fed increases rates, I was worried about changing lenders and starting the process all over (with all new associated costs) and then paying new market rates for the loan. There's no way to spin it to make it look like you provided any semblance of a decent service. 0/10. 2nd EDIT: I asked my loan rep if seasoning would be a problem when I was shopping around for rates, he told me it would not be a problem from the start. TL:DR - Took over 3.5 months to close (their excuse is their investor changed so we had to start over) - Initial interest rate changed and they would not honor the original one, even though it was completely their fault (their investor changed). Blows my mind a company would not stand behind their product or promises. - Since the process took so long Loanguys had to run my credit twice since they are only good for 90 days which negatively impacted my credit score (again which was no fault of my own) - I told my loan officer that I was going to go pending shortly on another investment property and wanted to make sure that the DSCR cash-out refinance monies should be finished and closed before the date of closing of the investment property. He more than assured me and even told me he was making a note of it to make sure we have a day or two of cushion room. Not only did we not close on that date and I lost my escrow monies that I put down on the investment property but it took an ADDITIONAL 2 months to close the DSCR loan (they advertise 7-14 days) - Every time I asked to talk to management it would literally just be ignored or completely fell on deaf ears. After three days of this I started calling the office number, from there I would continually be told that they are in a meeting or would get back to me to no avail. Do not get suckered in to a company that isn't willing to stand behind their products or honor them whatsoever. Starting my loan process with loanguys was the worst decision in real estate I've ever made. Started March 17th - Finished JULY 15th To loanguys, please don't send the automated response of "we're sorry you've experienced this, please reach out to XXX.." I already tried reaching out several times to you and management. I know it's just a cover to look like you care.
Date of experience: July 21, 2022
Hello Matthew. Congratulations on Loan Guys funding your new investment property. We are happy we made it possible for you. We are sorry you feel unsatisfied with the results but we are happy we got you the financing you needed. Unfortunately due to the seasoning period we had to switch the program you were in which delayed the process. We do hope you can reconsider doing business with us. Happy Profits.
Eric Edionwe
1 reviews US
It was a great experience
It was a great experience
Date of experience: July 22, 2022
Naser Selmanovic
1 reviews US
Nate is amazing and always helpful
Nate is amazing and always helpful. Can’t be easier to go through process with him. Always pushing to make the deal happen. Couldn’t be happier.
Date of experience: August 05, 2022
B. L. Warthen
1 reviews US
Very smooth and easy transaction
Very smooth and easy transaction! My loan officer Nate Naeemi was very responsive and kept me up to date with every step of the process.
Date of experience: September 16, 2022
Albert Rodriguez
1 reviews US
The Loan Guys are Great!!
The Loan Guys are Great! My Wife and I purchased an investment property a year ago and have been searching for a company to refinance with, without personal income documents. My Guys Jeff, Aaron and Matthew were able to get the job done! We had everything together on our and in terms of documents (Deed, Bank Statements, Taxes, Insurance, Etc.) Got the Credit check done on August 12th and Received our wired transfer on September 26th. Jeff answered dan near every call I made to him and I called A LOT!! He was super helpful and followed through on his word! Aaron also kept up with us and worked diligently to got our closing date locked in even though we had a few minor hiccups! We are so greatful for the Loan Guys! We will definitely use them on our next investment! *We are speaking on CASH OUT REFINANCE* We have yet to use any of there other products but definitely worth a shot All the way around!!
Date of experience: September 26, 2022
Akia L
1 reviews US
Excellent communication and fast turn…
Excellent communication and fast turn around. I will definitely use them again and the fees were very reasonable. Nick was awesome!
Date of experience: September 29, 2022
Akia Brown
1 reviews US
NATE was awesome 👏 If you need any…
NATE was awesome 👏 If you need any assistance request him as your loan office; he was honest, responsive and worked diligently to get the deals closed expeditiously. I will be using Loan Guys again for sure in the future and they will be highly recommended to my influences.
Date of experience: September 29, 2022
Juan Bello
1 reviews US
It was great working with marley from…
It was great working with marley from loan guys,had a great experience from start to finish, exellent service i recommend her to anyone looking for a loan....
Date of experience: September 30, 2022
HT Properties
1 reviews US
Good experience with Henry and Heather
To be honest, for me Henry and Heather at Loanguys are the best. This is the 2nd loan ( refinance rental property for my my Business) they helped me and there is a 3rd blanket loan they are working on it too. Henry and Heather were really patient with me and explained to me everything I need to know. If you can’t go through the traditional loan due to some reason such as : time, credit, etc, I recommend Loanguys and I recommend you work with Henry and Heather. I know these words are not enough everything you had been helping my business but again I want to thanks so much!
Date of experience: November 07, 2022
Paul Sanchez
1 reviews US
It was an experience
It was an experience, and I am glad that I had Nate and his team to get me thru it, He was very professional and answered any and all questions I had along the way. I would recommend him and his team to anyone.
Date of experience: December 19, 2022
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With our team having more than 30+ years of experience and over thousands of funded loans, we are one of the top choices for real estate financing. Big or small, LoanGuys.com does it all. We pride ourselves on funding the impossible, successfully securing deals that traditional banks won’t consider. We are a no-experience required lender, which means you don’t need to have two to three successful deals under your belt just to qualify. Bad Credit? No Problem. We’ve got you covered there too. Our three main services are Rental Property Loans, Fix and Flip Loans, and Stated Income Loans. We currently have more than $100 million in available capital to invest. Getting pre-approved with our agents will take you just a few minutes and doesn’t require invasive credit checks. We are grateful to every one of our borrowers who have allowed us to grow our lending potential over the last three decades. Over the years, our borrowers have returned major profits for themselves and their investors, generating $250 million+ on $1 Billion in Capital.