J
JM
US
Review
Review of Loanguys.com
J
JM
US
Apr 19, 2022
Don’t borrow from loan guys
I had two loans with loan guys. One went through with a lot of problems at close. The second one never went through. The loan officer and processor were very unresponsive throughout the process. When the loan went through processing, the processor would send one issue at a time and then wait several days and even weeks and come back with an additional issue. And then another issue. They kept identifying single issues and delaying the loan. The delays went past the lock in period and they never answered any emails about extending the lock in. I submitted a complaint and they cut off all communications. I ran two loans through a different lender in the time loanguys fumbled with the second loan. Terrible experience on both loans. Go to a different lender.
Receipt photo:
Date of experiance: Apr 19, 2022