Reviews 2.3
566 total
Emily Stamper
1 reviews US
Worst quality underwear in the world
Bought the underwear a year ago. I have never ever bought underwear before that the quality is noticeably so terrible. Can't wear them because it is so bad
Date of experience: May 08, 2023
Heather H
1 reviews CA
I ordered two packs of three underwear…
I ordered two packs of three underwear and a pj set that was a discounted add on. The pjs are nice and I'm happy about them, however none of the underwear fit. Out of a three pack of boxers, all had a very tight waistband and the seams on two pairs weren't even finished. Holes! The three pack of low rise panties were so tiny they didn't even cover my butt. No returns, no customer service. I would never order again and would never recommend!
Date of experience: May 08, 2023
HDub Five
1 reviews CA
Edited-Had the same experience as many on here…
EDITED. Wanted to changd my review. Contacted the company and even tho there are no returns they gave me a credit enough to purchase a new pack. Ordered all the same kind and they look pretty good so far. So definitely a 5 for customer service. Had the same experience as many on here with fit :( I have emailed but just today. After seeing this I doubt they will get back to me. Wish I had looked here first :(
Date of experience: May 07, 2023
Wendy Mclaughlin
1 reviews CA
For the most part I loved the boxers I…
For the most part I loved the boxers I ordered. The band is a bit wide on them but who wants underwear you can’t dry. I ordered a bra and knew just looking at it the sizing was off. I have contacted them to see what they say. So we will see how the return process is. Update: I was offered to return the bra but decided to give it to my sister. I don’t know my reference number for my order so they are telling me they will remove my comment 🤷♀️ who keeps the reference number once you get you stuff certainly not me. I did contact the company and here is my reference number 2028218
Date of experience: May 13, 2023
Chantel Murray
1 reviews CA
I give these 4 out of 5 stars because…
I give these 4 out of 5 stars because like many have said, the elastic waistbands are too tight mind you I have a cushy belly. and the sizes are a bit inconsistent, but I like that because I order small but my waist isn’t the same every day. Other than that I love the variety, I got my best friend into them too, we look forward to our deliveries every month and the price is well worth it
Date of experience: May 15, 2023
Deborah Rose
1 reviews US
*****Buyer Beware******Do not buy from…
*****Buyer Beware******Do not buy from this company. I followed their size guide and ordered a bunch of bras and underwear set. The underwear is the only thing that fit. They are very cheaply made. I ordered XL for bras as it says it fits a 38DDD completely wrong. The band is way too big, and the cup doesn't even hold half of my breast. Oh course there is no returns or exchanges, so now I'm stuck with a bunch of cheaply made crap I can't use, and refuse to give way because of the quality. Off to the garbage. Such a waste of money! It should also be noted, I posted comments on their Facebook page, to have it deleted time and time again. This company can not be trusted.
Date of experience: March 25, 2023
Talea Logan
1 reviews US
Chose Splendies instead!!
I gifted a subscription to my daughter. She loved getting new panties every month and they seemed to be decent quality for the price, but the third month the panties stayed at the post office with postage required. We paid the difference to pick them up and I chalked it up to a simple error. However, the next month the same thing happened. I contacted customer service and sent pictures of the postage due notices. I was met with demand for further receipts and felt as if I was accused of dishonesty. We paid the extra postage and picked up both deliveries, but canceled the subscription due to poor customer service. We decided that o subscribe to Splendies instead and couldn’t be happier!
Date of experience: April 20, 2023
Melissa
1 reviews CA
I love it
I love it. For the price you’re definitely getting decent (not phenomenal quality) underwear for sure which is why I gave 4/5. For $3 per underwear you can’t expect super Victoria’s Secret high quality. I’ve had my subscription orders delivered always on time monthly for the past year. Another arrived today. I haven’t had any issues. I love that its random variety and they’re cute style; it’s like an underwear lottery. Lol Sizing isn't always perfect/consistent but for most part it’s good; I’m a 3X. I get the thong pkg. Find those consistently fit better then bikini coverage style. I will say I hate the G strings when they throw those in, looks funny feels awful. Not a fan of floss underwear thx haha Overall, I’d recommend, just don't have your expectations super high when you’re only paying $3 an underwear. You get what you pay for, lets be real people lol
Date of experience: May 31, 2023
AAR
1 reviews US
These ride up badly
These ride up badly. They are cheaply made and there is no option to return them even brand new in the package (only tested one pair). I would look elsewhere.
Date of experience: June 01, 2023
Debra hester
1 reviews US
I love knotty knicker boxers!
I love knotty knicker boxers!! I have several pairs. Thats all i wear now!! Love them
Date of experience: June 09, 2023
Diana Leak
1 reviews CA
Horrible
The fabric is awful and they are sized wrong. I would never buy these again. I normally buy Woxers and take a size M (I wear a size 6 jeans, am 5'8" tall and weigh 130 lbs) and the KK that I got are so tight that my cat could wear them.
Date of experience: June 09, 2023
Mathilde Newman
1 reviews CA
Comfortable but very Low quality
Tried to cancel my order and had recieved no notification of shipping. Was told it was too late, and it had shipped. Tracking link provided never worked, just showed a map of Toronto. They are very comfortable but very very thin poor quality material and poorly made. Wearing the first pair today, I have somehow ripped a seam and have a big hole in the side after 1 hour.
Date of experience: June 30, 2023
Lindsey Rose Kelley
1 reviews US
Poor product and poor customer service no returns allowed
I recently made a purchase where I somehow ordered the wrong size. I mean like 4 sizes too small and they will not allow me to return them. They are unopened, sealed in the package with tags. I told them that I was going to never purchase from them again if they didn’t help me out somehow, their response was “ shrug”. I could understand if someone had tried them on but they are completely unopen ! Ridiculous terrible customer service. Also the underwear that I did order correctly is the worst quality u derwear ever. With no stretch to them. Very uncomfortable. No wonder they don’t accept returns.
Date of experience: July 06, 2023
Elisheva
1 reviews US
Cheap, shoddy product and worst customer service
I wanted to try these underwear because I like Woxers but they're expensive; these are affordable. When I wrote for sizing help, I got an unhelpful reply telling me to read the sizing chart . . . which gives waistband measurements in cm. As anyone who has ever worn underwear knows, waistband measurement is meaningless; what you want to know is how it fits people of a general size. Anyway, I tried, and ordered a set of three, which is two more than I wanted, but they only sell three-packs. The underpants were HUGE, and so cheap, I've seen nicer underpants in 12-packs in the $1 bin at Walmart. The fabric is thin and cheap (and looks it too), the seaming is unprofessional with little threads hanging off. I wrote to ask if I could return the two that were still in their packaging. They don't accept returns even on unopened product. (WHY?) But the rep offered me a store credit for the full amount, so I thought, oooookay, I'll at least try some in the right size. When that replacement order arrived, though, the size I had selected in the cart was not in the package: they'd sent some that were much too small for me. (I'd ordered M, but got XS.) When I wrote to ask if I could return these -- completely unopened btw, you can see the size on the packaging -- I again got the "we don't accept returns" policy. Even though I got sent the wrong product? I'm sorry, but if a company sends you something that's not what you ordered, they really just have to take it back and make it right. I am very sorry I wasted $34 trying this company, but with any luck, this review will help prevent another person from making the same mistake.
Date of experience: July 03, 2023
Stormie Psy
1 reviews US
I've had a subscription for awhile
I've had a subscription for almost 2 years now and I have no real complaints. There was one year where I got a pair of undies that looked hand made. They were cute but not very practical. Other than that I've been pleased with what I've received. For $12 I wouldn't expect super high quality. They cover my lady bits, they are comfy and I ordered my regular size and have had no issues with them not fitting.
Date of experience: July 06, 2023
xsculder
1 reviews CA
No issues with my undies (i only wear…
No issues with my undies (i only wear the boxer type). Quality is great and the comfort... i will never go back to my old undies. The only thing is I ordered about 10 pairs of XL undies and mis sized one of them XS and i really wish the company would of at least checked if order was ok. But hey, it was my fault, gave the undie to my lil cousin
Date of experience: July 11, 2023
Jo Thomas
1 reviews CA
Best boxers out there
Fast delivery. Great customer service. I’ve tried Woxers and Wirapa boxers but the Knotty boxers are by far the best in comfort. The best for moisture wicking so I wear them for spin classes, and under jeans for riding my horses. I love the lightweight feel and the choice of patterns.
Date of experience: July 04, 2023
Natasha Jai
1 reviews CA
Terrible customer service
I waited a month for my order. When I reached out to customer service I was told my street address was listed as "Avenue" instead of "Crescent", therefore I did not receive my package. (Street number, apartment number, city and postal code were all correct though!) They offered me a 20% discount to make up for it rather than attempting another delivery. Ridiculous.
Date of experience: August 24, 2023
Robert
1 reviews US
Male Knotty Knickers fan
I have been a Knotty subscriber for about two years now. I love the variety of colors and styles, only a few pairs have been duds. Also love the inclusivity shown on Knotty's social media- as a man who wears women's panties ( there's more of us than you think) it's nice to feel welcome. I have read a lot of the reviews here, and I can honestly say I've never had any issues with the quality of the panties or with customer service.
Date of experience: August 31, 2023
Josephine Patula
1 reviews US
They are awful
They are awful. They used to be great about 5 years ago.. now they cater to obese people only. They replaced the real models with random obese women.. the quality has completely diminished to nothing. Don’t waste money here.
Date of experience: September 14, 2023
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Knotty delivers cute and affordable lingerie right to your door. Over 250,000 happy bums with inclusive sizing from XS-3XL.