Reviews 4.1
294 total
Amy Holland
1 reviews US
Helpful customer care when I called in…
Helpful customer care when I called in before I placed my order
Date of experience: December 15, 2023
It was a pleasure serving you, Amy! We appreciate your business and taking the time to share your positive feedback with us.
Patricia Clayton
1 reviews US
Hey Homemakers, Where's My Money?
I had my furniture delivered on November 16th. There were a few items I had to cancel before delivery due to not fitting in my house. This resulted in a $1086 credit Homemakers owed me. I have waited 30 days for that credit and I STILL DO NOT have this credit. I've called, chatted, and emailed a dozen times. There is still no resolution. They got my $4000 for my order, yet I still have no credit. I love my furniture, but cannot stand a company that is still withholding a very large amount of money from me. Frustration does not even begin to explain how livid I am.
Date of experience: November 16, 2023
Hi, Patricia we’re sorry to hear about your experience, this is definitely not the Homemaker’s standard. We recently converted to a new computer system and we have experienced delays in processes. I would like to have someone from our team look into this further. Could you please send me the phone number used when purchasing to [email protected] so I can look up your order information? Please also feel free to share more information about your experience. Thank you and my apologies again!
Susie
1 reviews US
Website didn’t work very well.
Website didn’t work very well.
Date of experience: December 18, 2023
It was a pleasure serving you, Susie! We appreciate your business and taking the time to share your feedback with us. Can you send me additional details so we can look into this. You can email us at email us at [email protected]. Thank you!
customer
1 reviews US
Quick painless
Easy to pick out what I wanted and check out is smooth and question solved while in process.
Date of experience: December 18, 2023
It was a pleasure serving you! We appreciate your business and taking the time to share your positive feedback with us.
giovana piovani
1 reviews US
lets see if they realy ship =]
lets see if they realy ship =]
Date of experience: December 18, 2023
Good afternoon! It looks like there are due to ship mid-January! if you have any questions or concerns please feel free to reach out to us at [email protected] Have a great day, thank you!
Rebecca Henderson
1 reviews US
Site is very well at explaining details
Site is very well at explaining details
Date of experience: November 18, 2023
It was a pleasure serving you,Rebecca! We appreciate your business and taking the time to share your positive feedback with us.
TIMOTHY F
1 reviews US
Good selection and prices
Good selection and prices. Somewhat difficult to determine color. Staff in chat do not respond with emails as they say they will.
Date of experience: December 19, 2023
Hi, Timothy we’re sorry to hear about your experience, this is definitely not the Homemaker’s standard. I have forwarded your information to our management team who will look further into this to make improvements. In the meantime, if you have any additional details that you’d like us to be aware of or can help with, please email us at [email protected]. Thank you and my apologies again!
jon lentz
1 reviews US
Great Choice and great price - Highly Recommended
The entire process of ordering a large recliner for out-of-state delivery from HomeMakers Furniture was flawless. The Customer Service rep was superb in placing the order and explaining all options and costs, which were lower than any other source. Communications with Homemakers and the shipper (CEVA) were great. The recliner was delivered on time, and in perfect condition. The CEVA Driver was polite, courteous, and professional. This proved to be a great choice on our part and both HomeMakers and CEVA are highly recommended.
Date of experience: December 19, 2023
Thank you, our goal is to provide 100% customer satisfaction, and it sounds like we achieved that goal during your shopping visit. Our teams will be thrilled to hear about your shopping experience! Have a great day, Jon!
Shravya Gona
1 reviews US
good store i love it
good store i love it
Date of experience: December 22, 2023
It was a pleasure serving you! We appreciate your business and taking the time to share your positive feedback with us.
Loretta C
1 reviews US
The process has just begin
The process has just begin, but easy ordering and pricing and free shipping is great.
Date of experience: December 23, 2023
Thank you, Loretta! Sounds like a successful shopping experience, we hope you love everything!
Matthew
1 reviews US
Best Selection & Quality
Been shopping here longer than I can remember. Always have, always will. Selection and quality is always the best.
Date of experience: December 24, 2023
Thank you for choosing us for your home furnishing needs, Matthew! We love hearing from such loyal customers like you, we hope the new furniture meets your needs and we see you again!
Lindsey Jacobs
1 reviews US
Website was user friendly
The website is easy to use. The whole family was able to get furniture they loved, no settling. It was a price that didn't break the budget.
Date of experience: December 24, 2023
Thank you for taking the time and effort to share your positive words! We are glad you found something for your entire family! We hope to see you again soon! Have a great day!
Andre Haddon
1 reviews US
Nadia
Nadia, helping me via Chat got me exactly what I wanted and super fast
Date of experience: December 29, 2023
How kind, Andre! Thank you for leaving your feedback, We’re never surprised to hear that Nadia delivered a great shopping experience. We’ll be sure to share your praises with her!
Deann
1 reviews US
Great prices!
Great prices!
Date of experience: December 30, 2023
It was a pleasure serving you, Deann! We appreciate your business and taking the time to share your positive feedback with us.
Connie
1 reviews US
All questions answered
All questions answered. Quality of product.
Date of experience: January 01, 2024
It was a pleasure serving you, Connie! We appreciate your business and taking the time to share your positive feedback with us.
Janelle Avise
1 reviews US
Easy to order on line.
Easy to order on line.
Date of experience: January 02, 2024
Thank you, Janelle! Sounds like a successful shopping trip! Have a great day!
Ann
1 reviews US
The chat person was very helpful
The chat person was very helpful and was able to answer all my questions regarding my order.
Date of experience: January 02, 2024
It was a pleasure serving you, Ann! We appreciate your business and taking the time to share your positive feedback with us.
Kathy M.
1 reviews US
Great shopping experience. Love my purchase!
Helpful, knowledgeable associates throughout the store. No high pressure, just assistance. Ample inventory and competitive pricing. Always a great shopping experience!
Date of experience: January 02, 2024
Thank you, Kathy! Our priority is great customer service and we’re happy to hear that our team is hitting the mark! Kind customers like you make our job a pleasure. Have a great day!
Virginia Corbett
1 reviews US
A coffee twble I bought less than a…
A coffee twble I bought less than a year ago split in two today when i put a cup down on it. Not happy.
Date of experience: January 05, 2024
Good afternoon, Virginia! We aplogize that your table is damaaged. I can have someone from our Customer Service team reach out to you. You can also email is at [email protected] for assistance. Thank you!
Ungwa Wahelelwa
1 reviews US
Love the service
Love the service
Date of experience: January 06, 2024
It was a pleasure serving you! We appreciate your business and taking the time to share your positive feedback with us.
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At Homemakers, we're determined to inspire customers with our service, dedication, and reliability to ensure a premium shopping experience. As one of the largest furniture stores in Iowa, we offer a huge selection of furniture, mattresses, and accessories to accommodate every budget and lifestyle!