Reviews 4.1
294 total
CK
1 reviews US
Smooth order-for-pickup experience
This order process was extremely smooth. I was ordering a second mattress--same as a model previously purchased. Searching by SKU worked instantly and I was able to select pickup at checkout.
Date of experience: April 01, 2024
It was a pleasure serving you! We appreciate your business and taking the time to share your positive feedback with us.
Elisa Medel
1 reviews US
The website is easy to use
The website is easy to use. The company had exactly what I had been searching for on multiple different sites. Thank you.
Date of experience: April 01, 2024
Thank you for your feedback about your shopping trip with us, Elisa! Your positivity means a lot to us, we work hard to deliver the best service possible!
James
1 reviews US
Better Prices!
The furniture prices at Homemakers were better than other sites
Date of experience: April 03, 2024
It was a pleasure serving you, James! We appreciate your business and taking the time to share your positive feedback with us.
Donna O'Brien
1 reviews IT
Great rep
Great rep - made it easy!
Date of experience: April 05, 2024
It was a pleasure serving you, Donna! We appreciate your business and taking the time to share your positive feedback with us.
B CLARK
1 reviews US
Great price and customer service
Great price and customer service, very quick responses to multiple questions.
Date of experience: April 11, 2024
Thank you! Our priority is great customer service and we’re happy to hear that our team is hitting the mark! Kind customers like you make our job a pleasure.
Kirk Gardino
1 reviews US
Ease of shopping experience
Ease of shopping experience
Date of experience: April 13, 2024
It was a pleasure serving you! We appreciate your business and taking the time to share your positive feedback with us.
Reg G
1 reviews US
Easy Find & Easy Ordering
It was very easy to find the products I was looking for and check-out super easy.
Date of experience: April 14, 2024
Thank you! Sounds like a successful shopping trip, we hope you love everything!
Jhazmin Mondragon
1 reviews US
This is the third purchase I've made…
This is the third purchase I've made and the items have been good quality so far. I love that they have so much different items. Unlike other stores that have limited items.
Date of experience: April 14, 2024
Thank you for choosing us for your home furnishing needs! We love hearing from such loyal customers like you, we hope the new furniture meets your needs and we see you again!
M. Peterson
1 reviews US
Website was very easy to use.
Website was very easy to use.
Date of experience: April 15, 2024
It was a pleasure serving you! We appreciate your business and taking the time to share your positive feedback with us.
Alyssa Wallace
1 reviews US
I couldn't get my credit card to load…
I couldn't get my credit card to load into new card. Customer service was not open to deal with matter. I love homemakers but I wanted to buy something and couldn't, had to use my NFM card which I didn't really want to do.
Date of experience: April 15, 2024
Hi, Alyssa we’re sorry to hear about your experience, this is definitely not the Homemaker’s standard. I would like to have someone from our Accounting team look into this further. Could you please send me the phone number used when purchasing to [email protected] so I can look up your order information? Please also feel free to share more information about your experience. Thank you and my apologies again!
LISA TIERNAN
1 reviews US
Great selection
Great selection, different levels of pricing for almost everyone, ease of website
Date of experience: April 16, 2024
It was a pleasure serving you, Lisa! We appreciate your business and taking the time to share your positive feedback with us.
Jeffrey Davidson
1 reviews US
Ease of finding items and completing…
Ease of finding items and completing the purchase
Date of experience: April 18, 2024
Thank you for shopping with Homemakers, Jeffrey! We’re happy to hear that your experience was simple and easy.
Frustrated
1 reviews US
Website issues
It wouldn't recognize my password so I reset it. Then it wouldn't recognize my new password so I gave up and checked out as "guest." Then I tried to use PayPal and it told me my address through PayPayl was invalid. It's not. I use PayPal almost daily and have had the same address since I opened the account. So I used a credit card. Then it corrected the address I put in because I spelled out Street instead of abbreviating. And even when you click the X to close the box at the bottom of the screen for the "Consent tracking," it comes back on EVERY SINGLE SCREEN! What a pain.
Date of experience: April 18, 2024
Hi there, we’re sorry to hear about your experience, this is definitely not the Homemaker’s standard. I would like to have someone from our web team look into this further. Could you please send me the phone number used when purchasing to [email protected] so I can look up your order information? Please also feel free to share more information about your experience. Thank you and my apologies again!
tnucaro
1 reviews US
Always easy
Always easy
Date of experience: April 19, 2024
It was a pleasure serving you! We appreciate your business and taking the time to share your positive feedback with us.
Mike Gruver
1 reviews US
With a wide array of product options
With a wide array of product options, shipping options, and ways to pay, it's hard to use anyone else for furniture needs.
Date of experience: April 22, 2024
Thank you, Mike! Our priority is great customer service and we’re happy to hear that our team is hitting the mark! Kind customers like you make our job a pleasure.
Michelle Vine
1 reviews US
free shipping good variety
free shipping good variety
Date of experience: April 26, 2024
It was a pleasure serving you, Michelle! We appreciate your business and taking the time to share your positive feedback with us.
Charles Phillips
1 reviews US
Your customer service Personnel was…
Your customer service Personnel was very helpful, thank you, they made the sale!!
Date of experience: April 26, 2024
Thank you for taking the time to share, Charles! We’re happy to hear our customer service team was a pleasure to work with, we look forward to seeing you again soon!
Amy Brown
1 reviews US
Easy ordering
Easy ordering
Date of experience: April 29, 2024
It was a pleasure serving you, Amy! We appreciate your business and taking the time to share your positive feedback with us.
Mary
1 reviews US
We love homemakers!
Easy to use webpage for ordering, every order we have picked up or received has been in great condition. Great place to shop.
Date of experience: April 30, 2024
Thank you for choosing us for your home furnishing needs, Mary! We love hearing from such loyal customers like you, we hope the new furniture meets your needs and we see you again!
DH
1 reviews US
Checkout was difficult
Checkout was difficult. Tried to purchase in-store and had to provide so much information just to place order that I left without the furniture despite having cash in hand. I just wanted to buy something not sell you my data to sell to third parties. Let people buy furniture without providing a blood sample, work history, and family tree. Thanks.
Date of experience: May 01, 2024
Hi, we’re sorry to hear about your experience, this is definitely not the Homemaker’s standard. I have forwarded your information to our sales manager who will look further into this to make improvements. In the meantime, if you have any additional details that you’d like us to be aware of or can help with, please email us at [email protected]. Thank you and my apologies again!
Contact
About
At Homemakers, we're determined to inspire customers with our service, dedication, and reliability to ensure a premium shopping experience. As one of the largest furniture stores in Iowa, we offer a huge selection of furniture, mattresses, and accessories to accommodate every budget and lifestyle!