Reviews 4.5
391 total
Dan Aquila
1 reviews US
Thank you Dawn Bestafka for making this…
Thank you Dawn Bestafka for making this experience for our future so much easier! Every step of the way - she was always there guiding us & answering any questions with such professional & personal caring! Dawn always took the time to go over things with us more than once if our understanding wasn’t completely clear! She definitely was always on top of everything & ALWAYS kept us very well informed every step of our process! We truly are stepping forward having made an amazing friend with this incredible lady! Thank you again Dawn, for beinging such a caring & positive person to work with. We fRECOMMEND this SPECIAL lady for anyone thinking of this process!
Date of experience: July 16, 2019
Hi Dan, Thank you for leaving this great review for Dawn and GoodLife. We work hard to make sure everyone has an experience similar to the one you describe - keeping people informed every step of the way. -GoodLife Home Loans
Brian and Nina Birge
1 reviews US
Our Experience Was Perfect
When we decided to look into a Reverse Mortgage, we searched various companies and read many reviews. The same thing was noted over and over again - just the barest of information given, communication was not forthcoming after the initial request, took months for us to finally close - I could go on. What my husband and I encountered was an individual, Dawn, who answered our questions from day one, and every other time a question came up she made herself available to us. We were explained each and every step. Our experience was painless - our experience was quick - our experience was one everyone probably hopes for when deciding on a reverse mortgage.
Date of experience: July 18, 2019
Hi Brian and Nina, Your review of Dawn and GoodLife is a great complement. We make sure everything is fully explained and focus on providing complete communication during the entire process. We're happy you ended up with GoodLife after searching through various other companies. -GoodLife Home Loans
Marianne De La Garza
1 reviews US
Good Life Home Loans was a pleasure to…
Good Life Home Loans was a pleasure to work with. I worked with Dawn Bestafka. She explained every part of the process in detail. She was very responsive and quick to return calls to all of my questions. I was very happy with Good Life. I would recommend Good Life Home Loans to everyone.
Date of experience: July 19, 2019
Hi Marianne, Thank you for leaving a review of GoodLife and Dawn. One of the highest compliments we can receive is to hear that you would recommend us to others. It is our goal to provide this level of service to all our borrowers. -GoodLife Home Loans
Thomas Stanley
1 reviews US
Chris with good Home was very helpful…
Chris with good Home was very helpful for me getting a reverse mortgage It took great patience getting all the paperwork, new insurance, clearing up a past debt, and such There were several delays and not by him, but because of other factors. Through all of this he stuck with me. When everything was over I felt like I had won the lottery. I’ll sorts of paperwork and emotional stress was now lifted from me Tom Stanley Sarasota, Florida
Date of experience: July 25, 2019
Hi Thomas, Thank you for leaving such a positive review. It is great to hear that Chris did everything needed to put all aspects of your reverse mortgage in order. Getting a reverse mortgage is life-changing for our clients and having you describe it feeling like winning the lottery makes it seem like the right decision for you. -GoodLife Home Loans
Babs Villar
1 reviews US
Above and beyond service!
I wish I could give more than five stars, it’s a really great company and the people who helped me were excellent! I really appreciated that they went through everything with me in detail, making sure I understood what was happening, each step of the way. When they said they were going to do something, they did it, and they did it on time. For example, the gentleman who gave us the required classes was very patient and explained things in detail; he made sure we understood the process. Joyce Lau, the notary that came to my house, was very, very good. She was detailed, and she answered all our questions. She explained every step to me and my daughter-in-law (who was helping me). I would highly recommend her. And last but not least, Chris Lee, is the BEST! He is absolutely wonderful, very patient and he helped me A LOT. Chris was the one who would always call me. Not only did he leave clear, detailed messages, he would always double check to make sure I got his messages. I am very bad with computers and I had my daughter-in-law and other sister helping me too. Chris was a team player and went above and beyond to make sure we all knew what was going on, since he knew they were helping me. As new details would come up, he immediately called me or texted me or emailed the girls. And that was very, very special to me. I trust him completely, and I highly recommend him! Thank you all for your excellent customer service and support! God bless you :)
Date of experience: July 31, 2019
Hi Raquel, Thank you for leaving such a detailed review since it truly highlights how we work with our borrowers to help them with any unique circumstances. We also wish you could give us more than 5-stars! We wish you the best in your retirement and with your reverse mortgage. -GoodLife Home Loans
Joe Joffre
1 reviews US
Fast service Dave explained everything…
Fast service Dave explained everything and worked with us thanks
Date of experience: August 05, 2019
Hi Joe, Thanks for leaving a 5-star review for Dave Schulte and GoodLife Home Loans. We pride ourselves on great service and fast loan funding times. -GoodLife Home Loans
Robert Wall
1 reviews US
GOODLIFE
I originally contacted 5 reverse mtg. companies. Goodlife had the best numbers for me. When I was blessed with Chris Lee as a counselor I knew I had the right company!!! He kept us informed and answered ALL questions. This is not what most people do everyday so a good counselor is key especially dealing with seniors and their homes!!! I wish you well and make sure you keep Chris employed. Bob Wall
Date of experience: August 07, 2019
Thanks, Robert. Chris Lee is special. So are you. We appreciate you and your referrals and your devotion to GoodLife. We really appreciate you and are grateful to have great customers like you. We are so lucky.
Donald Witt
1 reviews US
I would like to thank Chris Lee and…
I would like to thank Chris Lee and Lana in Houston for their persistent and professional actions in getting RMF to release documents in order to transfer my loan balance to new lender. RMF was apparently engaged in some kind of delay tactics in releasing documents. Chris was also very helpful in answering all my questions while I was at his office filling out documents. Thanks again Good Life for these two hardworking and integrity driven individuals. Donald Witt
Date of experience: August 08, 2019
Hi Donald, Thank you for this positive review. We are sorry to hear there were some delay tactics that had to be addressed with another lender, but thankfully it was eventually worked out. Chris and Lana have a track record of providing great service and making sure all our borrowers are happy and would recommend GoodLife to others. -GoodLife Home Loans
Humberto Ulloa
1 reviews US
Dawn was great she gave all the…
Dawn was great she gave all the information on the reverse mortgage.
Date of experience: August 20, 2019
Hi Humberto, Thanks for your positive review. We work hard to provide excellent education to all our borrowers. We are glad you picked GoodLife Home Loans as your Reverse Mortgage lender. -GoodLife Home Loans
Roberta Murch
1 reviews US
Chris Lee was excellent he had patience…
Chris Lee was excellent he had patience to explain everything to my mother and myself. He always made himself available to us and our question no matter the time. Chris took time out on his Sundays even just to touch base with us. understanding the paperwork for our loan was clear because he walked us through from A-Z. I look forward to working with Chris and Goodlife Home Loans in the future When i purchase My first home. Roberta and Roseann Murch.
Date of experience: August 20, 2019
Hi Roberta, Thank you for writing this review for GoodLife Home Loans and Chris Lee. We are proud of the excellent service we provide to each of our borrowers so they have a great process and get the right Reverse Mortgage for their situation. We will look forward to helping you in the future when the time is right. -GoodLife Home Loans
Robert Corwin
1 reviews US
Reverse mortgage
I have just completed a reverse mortgage with GoodLife Home Loans. They were easy to work with and left none of my concerns unanswered.
Date of experience: August 26, 2019
Hi Robert, Thank you for this review. We are very happy that you had a good experience with Dave Schulte and are sharing that with others. We make it a focus to answer all the questions people have about Reverse Mortgages and make sure it is the right loan for each of our borrowers. -GoodLife Home Loans
Bud. Tejani
1 reviews US
exellent
C. Lee was very helpful
Date of experience: August 28, 2019
Hi Bud, Thanks for sharing the experience you had with Chris Lee and GoodLife Home Loans. We take pride in every 5-star review our customers submit since it keeps confirming we are meeting or exceeding all our client's expectations. -GoodLife Home Loans
Margaret Cassero
1 reviews US
The reverse loan process was very…
The reverse loan process was very easy...not complicated. All of our documents were signed in our home by a local notary. All information was explained clearly. Dawn Bestafka was especially helpful. She was always available for any questions and concerns we had regarding all aspects of the loan process. And the loan interest rates exceeded all other companies we were considering. I would recommend GoodLife Home Loans. Thanks Margaret Cassero
Date of experience: August 30, 2019
Thanks, Margaret. Dawn Bestafka is a special person and we appreciate you and your referrals and your devotion to GoodLife. We really appreciate you and are grateful to have great customers like you. We are so lucky. You are special.
Zekiyya Zafri-Matthews
1 reviews US
Thank you Kevin for all your hard work
Thank you Kevin for all your hard work. My case wasn't perfect but we were able to get through. All stars for GoodLife Home Loans and Kevin.
Date of experience: September 03, 2019
Hi Zekiyya, Thanks for your review of Kevin Melody and GoodLife Home Loans. Reverse Mortgages sometimes require special care and attention to make sure that everything turns out right at the end. It sounds like you were able to get everything squared away with some help. We are very happy to hear it turned out that way and you got the reverse mortgage you were hoping for in the end. -GoodLife Home Loans
Jerry Taylor
1 reviews US
This was my first experience with this…
This was my first experience with this type of lending, therefore I had a lot of questions and a trepidation about the procedure. Dave Shulte guided me through the process, answered my questions candidly and allowed me to make my own decisions. That kind of responsibility to the customer gets a stamp of approval in my book any day. The inquiries I made about Good Life from people in the industry received solid praise about their performance and integrity. Another plus. I found no credible detriment to their overall business dealings.
Date of experience: September 09, 2019
Hi Jerry, Thank you for sharing your experience with Dave Schulte and GoodLife Home Loans. We put education regarding Reverse Mortgages first and always make sure our borrower's questions and concerns are fully explained. Your stamp of approval is especially appreciated since that is the best compliment we can hope for. We wish you the best going forward. -GoodLife Home Loans
Betty Almanza
1 reviews US
Had professional people working for me
Had professional people working for me. They made the process helpful for my 97 year old mom.
Date of experience: September 12, 2019
Hi Betty, Thank you for this 5-star review. We are glad to hear the process you experienced with Dawn Bestafka and GoodLife Home Loans was a helpful one. -GoodLife Home Loans
Edd Miller
1 reviews US
Great Experience from Start To Finish with David Challman!!!
Good Life Home Loans was a pleasure to work with from the start to the finish. I worked with David Challman. He explained everything in detail from the beginning to closing. He was very responsive and quick to return calls to any and all of my questions. I received HECM quotes from two other mortgage companies and Goodlife Home Loans had the best quote by far! We closed in a very timely and professional manner. Dave was great with his personality and expertise on every step of the way. We live in Texas and we did the entire process either by phone or email. We felt like VIP's as the signing process was done in our home by professional people on time and knowledgeable of the process. I wouldn't hesitate to contact GoodLife with any other request in the future. I would recommend Good Life Home Loans and David Challman to everyone! Thanks....Dave!!!
Date of experience: September 17, 2019
Hi Edd, Thank you for leaving this very descriptive review of your experience with David Challman and GoodLife Home Loans. We delivered on a number of our focus areas - great rates, being responsive to answering all your questions, and making sure you felt like a VIP all the way through. A recommendation to everyone is the best compliment we can hope for. Thank you again for taking the time to share your thoughts. -GoodLife Home Loans
M.Stevers
1 reviews US
Chris was great to work with
Chris was great to work with! Everything went according to schedule. I'd recommend GoodLife Home Loans!
Date of experience: September 17, 2019
Hi, Thank you for a 5-star review of Chris Lee and our company. It is always great to hear that everything went according to schedule and you felt your Loan Office was great to work with. -GoodLife Home Loans
Mike Dragan
1 reviews US
Painless
Chris was friendly yet very professional throughout the entire process. I was kept informed as to what, and when to expect calls, paperwork, ect.. The entire ordeal was smooth, and painless. I would recommend Goodlife to any,and all considering a reverse mortgage.
Date of experience: September 18, 2019
Hi Mike, Thank you for this review of Chris Lee and GoodLife Home Loans. It is great to hear you had a good experience getting a Reverse Mortgage with us. Your recommendation to others considering a reverse mortgage is a great complement. -GoodLife Home Loans
Glenn Lantaff
1 reviews US
I absolutely must salute Kevin Melody…
I absolutely must salute Kevin Melody for his professionalism, personal relationship skills, conscientiousness, competence, and overall experiential excellence. From beginning to end, he was indispensable in executing this transaction expeditiously and efficiently, even stepping in above and beyond where other escrow and real estate stakeholders in this process were coming up short and Kevin picked up that slack.
Date of experience: September 19, 2019
Hi Glenn, Thank you for leaving a review for Kevin Melody and GoodLife Home Loans. Your experience is a good example of the care we take to make sure all aspects of getting a loan go as quickly and smoothly as possible even with there are obstacles along the way. -GoodLife Home Loans
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About
GoodLife Home Loans is here to help answer any questions that you have regarding reverse mortgages. From your first phone call to us, through the education stage, during the application phase and all the way through funding, we will guide you through every step of the process. Our promise is to make sure that a reverse mortgage is the right loan, for the right person, at the right time, for the right reason. Nobody wants to outlive their money and a reverse mortgage can help make things easier for senior homeowners who wish to retire with The GoodLife in Retirement!
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